Tim - We just heard back from 900Global and apologize that we were not made aware of this earlier. Your ball has not shipped because 900Global does not have the pin placement that you requested. The have hundreds of these balls in stock, but not one with a 4"-5" pin. They said they can get the ball out right away if you are willing to go with a slightly shorter pin. Please let us know what you would like to do and we will try our best to get this resolved as soon as possible.