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Author Topic: Should Bowling Alley Replace New Bowling ball on it  (Read 6500 times)

msnyd16

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Should Bowling Alley Replace New Bowling ball on it
« on: May 25, 2017, 06:28:07 PM »
My new Storm Sure Lock, is an awesome ball but the lanes at the center I bowl at has already put a deep Cut into the Bowling ball and I know that this is Cosmetic and it is going to get banged up a bit but I think that this is totally Ridiculous and Stupid they said that with resurfacing it might not come out and refused to do so since it was a new bowling ball and it has only 10 games on it but it looks like I have bowled 20 games on it I have never had a bowling ball do this only my lock but that's it! and when I asked them about the ball and the cut they said that they have a sign that says "Bowl at Your Own Risk" which I think it's totally stupid so I reordered the bowling ball for $169 dollars and now I have to get it redrilled by my pro shop it cost about over $200 dollars do you think that I should quit bowling at the alley where the ball got damaged or do you think that they should replace the ball or not
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billdozer

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Re: Should Bowling Alley Replace New Bowling ball on it
« Reply #1 on: May 25, 2017, 06:32:14 PM »
Well.....Lane upkeep is an issue at many centers...

There are centers, mainly wood lanes, where I use my junk equipment as my equipment gets trashed.

I would asked the center to fix the gash in the pro shop...And not ordered a new ball.

And I wouldn't use anything u render important to you there...
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Gid837

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Re: Should Bowling Alley Replace New Bowling ball on it
« Reply #2 on: May 25, 2017, 06:35:26 PM »
When you buy a ball you must know that it will get banged up. It is being flung at speeds in excess of 15-20 mph at wooden objects. As long as the cosmetic damage isn't in your track, then there is no problem. It can be resurfaced and if its deep enough, plugged and brought back up. Expecting it to stay perfect over time is just setting yourself up for disappointment. All lane surfaces aren't created equal and you never know what the back of the machines look at from one center to another.

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SVstar34

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Re: Should Bowling Alley Replace New Bowling ball on it
« Reply #3 on: May 25, 2017, 06:46:32 PM »
I don't understand why some people get so upset over nicks and dings. As long as they aren't larger size in your track or a giant crater a bowling ball is going to get marked up
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msnyd16

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Re: Should Bowling Alley Replace New Bowling ball on it
« Reply #4 on: May 25, 2017, 06:53:09 PM »
yes and I don't expect it to be perfect every time and I must say it's cosmetic as well the bowling ball has a cut that's very deep and that none of my other bowling balls look like this even after a few games would you still bowl at this center after they used the comment bowl at your own risk after damage and then they said that they checked the lanes the next day and didn't find anything sharp and didn't take responsibility for the damage note I have bowled there my whole life and have known the owner for a long time I am honestly thinking about switching to a different center and need some other opinions on changing and yes I bowl on wood lanes with AMF 82-70 Pinsetters
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Mbosco

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Re: Should Bowling Alley Replace New Bowling ball on it
« Reply #5 on: May 25, 2017, 08:07:02 PM »
If this is the only time it's happened and you bowl there a lot it really doesn't sound like an especially big deal.  Stuff just happens sometimes.  If you had significant ball damage a lot (Country Club Lanes, I'm looking at you...) I would stop bowling there.

As for the "bowl at your own risk" thing...well, that is why they have the signs.  It would be nice if they offered to have the pro shop resurface it for you but I wouldn't say it's mandatory, ESPECIALLY if the ball damage happened during open play.  They CERTAINLY should not replace the ball.  If they do I would tell you to sing their praises to everyone you meet because you will not find a more accommodating center.
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BallReviews-Removed0385

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Re: Should Bowling Alley Replace New Bowling ball on it
« Reply #6 on: May 25, 2017, 09:30:43 PM »
Any reputable pro shop can fill the gash with clear plug so that the colors match, and then you don't need to resurface so deep that you lose your labels. 

This kind of thing can happen with any machine at any center, so if it's your first time count yourself lucky.   I've also never heard of a center replacing a ball for such an easy fix.  If there's a pro shop in that center they probably have an agreement to repair such things at no cost to you.
« Last Edit: May 25, 2017, 09:35:16 PM by notclay »
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BEAGLEBOWL

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Re: Should Bowling Alley Replace New Bowling ball on it
« Reply #7 on: May 26, 2017, 12:14:36 AM »
Before You have your new balled drilled I would see if your shop could repair to your satisfaction. I have done many repairs in the manner that NOTCLAY mentioned and they turn out great. Wait and see the results and if it's good, sell the ball you just bought. I agree center should not replace ball but should cover repair.
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Track_Fanatic

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Re: Should Bowling Alley Replace New Bowling ball on it
« Reply #8 on: May 26, 2017, 07:11:22 AM »
I remember back when reactive resin balls first came out. They were so soft that centers got tired out having to fix them. You would see signs popping up all over bowling alleys saying 'not responsible for reactive bowling balls'
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Gene J Kanak

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Re: Should Bowling Alley Replace New Bowling ball on it
« Reply #9 on: May 26, 2017, 07:44:40 AM »
Yeah, the whole "bowl at your own risk" idea has been around for a long time now. Hell, the center I grew up in had a sign that said "not responsible for damage to PLASTIC or "soft-shelled" bowling balls," so that approach isn't new.

Nevertheless, from experience, I've found that most owners will be decent about giving you satisfaction if you're a regular and you don't come at them like a d-bag when it happens. To be clear, I'm not saying you went at the guy at your center in the wrong way or anything; I'm simply saying that I've seen owners shut down and point right to the sign when Bowler X comes at them ball in hand ranting and raving about what the machine just did to their ball.

In the end, the decision of whether or not to leave the center is totally up to you. If you feel like the center let you down and has acted inappropriately, then that's probably your answer right there if you have other centers nearby to give your business to. On the other hand, if you've known these people for many years and have always bowled there, it may be worth having a conversation with them to tactfully explain your dissatisfaction with how they handled it. Maybe the guy apologizes and/or changes course. You never know.
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giddyupddp

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Re: Should Bowling Alley Replace New Bowling ball on it
« Reply #10 on: May 26, 2017, 10:22:56 AM »
Nicks, cuts, gouges, are going to happen at any house. Did they offer any repair or $ towards a repair? IF its not on the track it has no affect and a simple cut on the track wont really affect the performance if filled. My PSO does 5-10 house repairs a week, house covers the cost, it should be a cost of doing business. Decision to not bowl there any longer is yours alone but good luck finding a house where it never happens.

And thats why I never totally retire balls as I use my old stuff when I practice only using a new ball for a game or 2 to see what its like and only if lane conditions are something like I will encounter in league.
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Kegler300800

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Re: Should Bowling Alley Replace New Bowling ball on it
« Reply #11 on: May 26, 2017, 11:03:19 AM »
Here is an Idea, msnyd16. Learn proper punctuation. I thought I was reading another Nigerian scam post.
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Rileybowler

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Re: Should Bowling Alley Replace New Bowling ball on it
« Reply #12 on: May 27, 2017, 04:27:58 PM »
Since you have already purchased the new ball why don't you have the old one fixed and use that one on these lanes. My bowling alley does have the pro shop repair all ball damage at their expense.
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Carl
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