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Author Topic: **UPDATE** Anyone order from Wholesalebowler.com recently?  (Read 6539 times)

Artimust

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I placed an order in 2011 and although the delivery time was very slow, I did get the items that I ordered in about 3 weeks.  I did try to order a pair of shoes and after I placed the order, about a week later, I was notified that the shoes were not available anymore.  Oh well, I got refunded. 
I placed an order for a bunch of things about 5 weeks ago, and knew that shipping is very slow, but wow, 5 weeks is like molasses.  I have been trying to contact the company, emailing them several times, and calling and leaving numerous messages on their phone, no response at all.  I really like how the website has their number and to call them with an excalmation point (!) but no one every picks up or calls back.  I'm worried that I won't be getting any of my stuff.  I am hoping that they could maybe track my order or at least assure me that it was shipped out and give me an estimated arrival date. 
Might have to call my credit card company and have them take action if no one contacts me. 
A friend of mine ordered a 2 ball bag and she got it within 2 weeks without any problem, other than FedEX delivering the order to the wrong house. 
Anyone have another way of contacting them?  Should I just wait, or take action with the CC company?  Is 5 weeks long enough of a wait?  Waddya think?
« Last Edit: May 23, 2012, 12:33:23 AM by Artimust »

 

milorafferty

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Re: Anyone order from Wholesalebowler.com recently?
« Reply #1 on: May 08, 2012, 03:53:32 PM »
Five weeks is ridiculous in my opinion, especially if you can't get in contact with them. Call your CC company and get the charges reversed.
"If guns kill people, do pencils misspell words?"

Spider Man

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Re: Anyone order from Wholesalebowler.com recently?
« Reply #2 on: May 10, 2012, 11:21:18 AM »
yeah, if they can't respond to you then it's on them. if the place is getting fumigated for bed bugs, then you might understand.  :o But I'd go to my CC about canceling the order.

Artimust

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Re: Anyone order from Wholesalebowler.com recently?
« Reply #3 on: May 10, 2012, 01:03:53 PM »
They finally got back to me 2 days ago via email, and said that my entire order is being held up because one item (1!!! >:() is back ordered for 2 more months.  What about the rest of my stuff that is in stock?  I asked that the rest be shipped now and send the other one when it comes in.  Why are they selling stuff that are not in stock, and then not saying anything that it is back ordered for 3 months?!  Now let's see how long it takes for the first shipment to get here.  The clock is ticking.  I did ask for a confirmation email and tracking number as well, which of course, I did not get any response as of yet.   ::)

Artimust

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Re: Anyone order from Wholesalebowler.com recently?
« Reply #4 on: May 15, 2012, 11:43:06 AM »
One week went by and still...no response. I don't know if some items were shipped, my order cancelled, he's holding everything until my one back ordered item gets in (IN JULY! ) or I got ripped off???!! 

jkiser01

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Re: Anyone order from Wholesalebowler.com recently?
« Reply #5 on: May 15, 2012, 04:17:17 PM »
I hope you get you stuff but this is exactly why I don't order from anyone other than Buddies on line. Not worth taking the chance with some of these other companies. There is NO excuse in the world for you waiting this long to get your stuff. I would tell those jokers to cancel your order and get an immediate refund or your lawyer will be contacting them.

You used them before and it took 3 weeks to get your item(s)? If that was the case I would have never used them again. Just saying..
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Artimust

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Re: Anyone order from Wholesalebowler.com recently?
« Reply #6 on: May 16, 2012, 12:55:08 AM »
Yeah, it took 3 weeks, but I was ok with that because it was free shipping to Hawaii.  I understand that it should take a little longer than "normal US ground shipping", but the good thing was that they communicated with me, let me know the item was sent, and gave me a tracking number.

This time, one email (after already waiting almost 5 weeks and numerous attempts to contact via phone and email), telling me one item is back ordered, and asking if I want the rest of my order shipped now. Told Mike what I wanted, and then....nothing. More emails and phone messages and.....still nothing.

Today I contacted my credit card company and initiated a "hold" dispute. They will contact Wholesalebowler.com and give them 2 weeks to send my item. If they don't, I'm getting my refund and I'm letting everyone know my experience.

Artimust

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Re: Anyone order from Wholesalebowler.com recently?
« Reply #7 on: May 16, 2012, 12:59:51 AM »
On more thing, I can't even tell them to cancel my order or anything because they don't retun my phone calls and emails.

I would order from Buddies or other places but Wholesalebowler.com is the only place I could find that offers free shipping to Hawaii. All others that I have found offer only free shipping to the 48 contiguous states.

milorafferty

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Re: Anyone order from Wholesalebowler.com recently?
« Reply #8 on: May 16, 2012, 10:18:54 AM »
Is the shipping really free if you don't receive your items?  :D

Sorry, just had to do it.

Maybe try www.bowlersdeals.com since they are in California. They offer free shipping, but not sure about Hawaii.

You have been more than patient enough with Wholesalebowler.
"If guns kill people, do pencils misspell words?"

Artimust

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Re: Anyone order from Wholesalebowler.com recently?
« Reply #9 on: May 16, 2012, 12:07:44 PM »
Is the shipping really free if you don't receive your items?  :D

Sorry, just had to do it.

Maybe try www.bowlersdeals.com since they are in California. They offer free shipping, but not sure about Hawaii.

You have been more than patient enough with Wholesalebowler.

I guess if I get my refund, then it is free!  Lol, but I'd really rather have the stuff I ordered.  I bought stuff for my kids too, and my daughter keeps asking if her shoes came in.  I'll check out bowlersdeals, thanks!

MI 2 AZ

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Re: Anyone order from Wholesalebowler.com recently?
« Reply #10 on: May 16, 2012, 02:02:03 PM »
Artimust, have you tried emailing or calling some of the other companies that offer free shipping to the 48 and ask them if you place a large order if you can get either free shipping or at least a discount on the shipping?  They probably can't afford free shipping for small orders because the cost of shipping would be more than the order itself, but if you are ordering several items in one order, they may be willing to work with you.
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Artimust

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Re: Anyone order from Wholesalebowler.com recently?
« Reply #11 on: May 16, 2012, 02:58:40 PM »
Artimust, have you tried emailing or calling some of the other companies that offer free shipping to the 48 and ask them if you place a large order if you can get either free shipping or at least a discount on the shipping?  They probably can't afford free shipping for small orders because the cost of shipping would be more than the order itself, but if you are ordering several items in one order, they may be willing to work with you.


Thanks!  I will look into that! 

Artimust

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Re: **UPDATE** Anyone order from Wholesalebowler.com recently?
« Reply #12 on: May 23, 2012, 12:45:11 AM »
Today I was notified by Wholesalebowler that the bag I ordered is now discontinued and was refunded. They asked if I still wanted the rest of my items, which means it was still not sent out yet! What the hell!  I told him to send it weeks ago!!!  Now i respond back as soon as I get the emails, so there's no excuse that he is not there. But again, I have to wait and see. I lost all faith in Wholesalebowler.com and will never order from them again. If you don't want to go through this, order from somewhere else that is more reliable and serious about their business. Apparently, Wholesalebowler.com doesn't care for our business.  Let's see what happens next.

Spider Man

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Re: **UPDATE** Anyone order from Wholesalebowler.com recently?
« Reply #13 on: May 28, 2012, 11:07:21 AM »
was the guy's name "Peggy"?

Artimust

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Re: **UPDATE** Anyone order from Wholesalebowler.com recently?
« Reply #14 on: May 28, 2012, 12:16:48 PM »
The guys name is "Mike".

He said that he sent everything (except the bag, which I got refunded) and I'm waiting.  He sent one item via FedEX with tracking number, and the estimated delivery date is June 11.  That would make it over 2 months waiting the items. He sent the rest of stuff the next day via USPS, no tracking number, so who knows when it's going to get here.  At least it's "en route."