I placed an order in 2011 and although the delivery time was very slow, I did get the items that I ordered in about 3 weeks. I did try to order a pair of shoes and after I placed the order, about a week later, I was notified that the shoes were not available anymore. Oh well, I got refunded.
I placed an order for a bunch of things about 5 weeks ago, and knew that shipping is very slow, but wow, 5 weeks is like molasses. I have been trying to contact the company, emailing them several times, and calling and leaving numerous messages on their phone, no response at all. I really like how the website has their number and to call them with an excalmation point (!) but no one every picks up or calls back. I'm worried that I won't be getting any of my stuff. I am hoping that they could maybe track my order or at least assure me that it was shipped out and give me an estimated arrival date.
Might have to call my credit card company and have them take action if no one contacts me.
A friend of mine ordered a 2 ball bag and she got it within 2 weeks without any problem, other than FedEX delivering the order to the wrong house.
Anyone have another way of contacting them? Should I just wait, or take action with the CC company? Is 5 weeks long enough of a wait? Waddya think?