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Author Topic: PBA Xtra Frame Currently S..ks!  (Read 9215 times)

Bowlaholic

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PBA Xtra Frame Currently S..ks!
« on: April 25, 2016, 02:45:38 PM »
For two days I have been trying to watch on Xtra Frame the PBA50 event at Spanish Springs in the Villages, FL.  The picture quality is horrible/blurry.  I sent two e-mails to Xtra Frame and all you get in response is a pre-recorded statement saying they are aware of the problem and are working on it.  For two days they have apparently been working with no positive result.  Wonderful!!  If this keeps up and I miss the step ladder finals, Xtra Frame will have one less customer.  I did not pay for the crap their putting out.

 

Urethane Game

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Re: PBA Xtra Frame Currently S..ks!
« Reply #1 on: April 25, 2016, 03:33:52 PM »
Last I heard, the PBA uses the Internet connection of the host center.  That is a bunch of sustained upload bandwidth for at best a business connection.  That is why quality is always hit and miss.  They either need to charge less or partner with a company to get more reliable bandwidth. 

I always think it funny when they show someone streaming XtraFrame on a big TV as the picture is nowhere near high def even on the best of days. 

milorafferty

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Re: PBA Xtra Frame Currently S..ks!
« Reply #2 on: April 25, 2016, 03:59:30 PM »
Typical of Microsoft Executives(current and ex). You will take what we give you and like it.  :o ;D


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Bowlaholic

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Re: PBA Xtra Frame Currently S..ks!
« Reply #3 on: April 25, 2016, 06:42:15 PM »
Amen Milo, Amen.

Bowlaholic

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Re: PBA Xtra Frame Currently S..ks!
« Reply #4 on: April 26, 2016, 08:15:59 AM »
Well after two days of blurry transmission, it has now been determined that today (day 3) the match play round scheduled for 8:45 a.m. LIVE, will be shown in delayed mode HD at 4:00 p.m.  And the stepladder finals scheduled for 7:00 p.m. LIVE, will be shown in delayed mode HD at 11:00 p.m.
I guess the PBA/XtraFrame thinks most of us don't have anything to do tomorrow, that we can stay up into the wee hours to watch the finals.
What I don't understand is PBA/Xtra Frame has been broadcasting at the Villages for a number of years without a problem.  So what happened this year.  Did Spanish Springs change their Internet vendor?  If so, and the PBA/XtraFrame was notified, did they run a test prior to the tournament?
If PBA/XtraFrame was unaware until they arrived and setup at the Springs, then they were blindsided and should find a different venue for the 2nd tournament on the PBA50 tour next year.  The ball got dropped big time and I don't believe the PBA/XtraFrame is going to offer pro-rated refunds to it's customer's for failure to deliver a quality broadcast LIVE!!!  Sorry for the rant, but when I don't get what I paid for.......

Bull_winkle

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Re: PBA Xtra Frame Currently S..ks!
« Reply #5 on: April 26, 2016, 01:56:10 PM »
My gripe about Xtra Frame is that the quality is so erratic. If you are going to ask people to pay for something, it needs to be at a reliable consistent level of quality.

If it's going to be no better than an iPhone shooting video, then OwnIt. But don't do one event with professional lights, sound and commentary and then have a whole other set of standards for another event.

NHLfan88

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Re: PBA Xtra Frame Currently S..ks!
« Reply #6 on: April 27, 2016, 04:16:14 PM »
I gave up once they had to cancel broadcasting the XTRAFRAME OPEN!   
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billdozer

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Re: PBA Xtra Frame Currently S..ks!
« Reply #7 on: April 27, 2016, 05:19:26 PM »
I'm pretty sure the word "sucks" is allowed 8)
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luv2C10falll

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Re: PBA Xtra Frame Currently S..ks!
« Reply #8 on: April 27, 2016, 08:01:25 PM »
You never know with the P.C. puss*es

nycatl

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Re: PBA Xtra Frame Currently S..ks!
« Reply #9 on: June 11, 2016, 09:55:46 AM »
Thinking about pulling the trigger on the Xtra Frame weekend promo to be able to see PWBA and Proprietors Cup, but, if not if the streaming is inconsistent (per Bull_winkle).

Anyone watched recently as there have been no comments since late April?

luv2C10falll

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Re: PBA Xtra Frame Currently S..ks!
« Reply #10 on: June 12, 2016, 12:17:02 PM »
Cancelled mine last month after 5 yrs .Save your money, it's a inferior product with lots of issues

nycatl

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Re: PBA Xtra Frame Currently S..ks!
« Reply #11 on: June 12, 2016, 05:11:11 PM »
Cancelled mine last month after 5 yrs .Save your money, it's a inferior product with lots of issues

luv2C,

Thanks for the reply - even though it was only $ 3.99 for the weekend, if there were issues, I still would have been upset. 

In your opinion, what will it take to improve, and make the product of value?  It was mentioned upthread that the feed is dependent on the host center's vendor - is it as simple as ensuring a reliable internet feed in all centers - either as a requirement for hosting or through a PBA-negotiated arrangement?

luv2C10falll

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Re: PBA Xtra Frame Currently S..ks!
« Reply #12 on: June 12, 2016, 05:19:37 PM »
Between the feed being poor most of the time and bad camera angles. They also try to fit to much on the view screen .6-8 bowlers with their scores can get a tad much on one view screen .I think it would be better if they just flash the scores every few frames.

Mike Marks

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Re: PBA Xtra Frame Currently S..ks!
« Reply #13 on: June 13, 2016, 06:52:07 AM »
It is not perfect but, I do like it.

AMF300bowler

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Re: PBA Xtra Frame Currently S..ks!
« Reply #14 on: June 13, 2016, 12:34:14 PM »
Xtra Frame should be free. The PBA/PWBA needs viewers more than the little revenue it gets from subscriptions. Besides, ad revenue could be used to make up the subscription fees and it might make them even more money.
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