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Author Topic: Even before i throw the ball-Thank you Eric Thomas  (Read 1305 times)

Nicanor

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Even before i throw the ball-Thank you Eric Thomas
« on: December 12, 2009, 12:52:54 AM »
I just drilled my Bounty Hunter pearl but wanted to take a minute to thank Eric even before I throw the ball.

I went to the Next Level Bowling seminar/clinic and heard all the hoopl;a about the Bounty Hunter pearl, so I ordered one.

After receiving the specs on the ball that was shipped to me, I left a message here on Ballreviews for Eric to help me with a drilling recommendation.  He was going to be in and out of the office all day so he gave me his email address and we communicated through email until I was able to answer his questions and he was able to give me a drilling recommendation. I really appreciated his time because my ball driller was going out of town and I wanted to have it drilled before he left.

I wanted to say thank you before I threw the Bounty Hunter pearl because I usually don't match up with pearls and I just wanted to comment on the professionalism that was provided by Eric.

So, thank you Eric for the time you gave me out of your busy schedule.

Barry
Nicanor (Ten On The Deck)

 

KDawg77

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Re: Even before i throw the ball-Thank you Eric Thomas
« Reply #1 on: December 12, 2009, 09:23:47 AM »
Eric's a cool guy and very helpful and accommodating. After meeting him and Nick at the plant, I have a better appreciation for the 900Global brand and their goals. They're defnitely a bowler-oriented company.
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Ken

Juggernaut

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Re: Even before i throw the ball-Thank you Eric Thomas
« Reply #2 on: December 12, 2009, 09:56:11 AM »
I know that there are many who tout the customer service of Lane1 and Visionary.  While both of those are great, the existence of Eric Thomas allows Global900/A.M.F. to be right at the forefront of customer service with them.

 Several times I have needed advice/help with an A.M.F. product, and Eric has stepped up every single time, and I'm just a single guy bowling in leagues/tournaments with friends. He always answers my questions with informative, insightful information.
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