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Equipment Boards => AMF => Topic started by: Jorge300 on September 10, 2014, 10:52:57 AM

Title: Darkness cracking - Great Customer Service
Post by: Jorge300 on September 10, 2014, 10:52:57 AM

Has anyone else had any issues with the Darkness cracking? I bought one when they had their rollout special. Had it drilled and used it at the end of the Winter Season, including at the USBC Open. I had it in my bag for the summer and when I went to pull it out for league this week, saw a crack coming from the thumb hole (switch grip drilled thumb). Just wondered if I am alone in this or if others have seen any issues. Appreciate the feedback. Thanks.

Title: Re: Darkness cracking
Post by: Impending Doom on September 10, 2014, 11:25:10 AM

I haven't had any issues with mine. Send TJ a picture of it and he'll make a decision.

Title: Re: Darkness cracking
Post by: Jorge300 on September 11, 2014, 10:41:19 AM

Thanks for the help and info Impending Doom.

Title: Re: Darkness cracking
Post by: Impending Doom on September 11, 2014, 10:58:35 AM

My pleasure, my man.

Title: Re: Darkness cracking
Post by: Monster Pike on September 12, 2014, 11:04:51 PM

Quote from: Jorge300 on September 10, 2014, 10:52:57 AM

Has anyone else had any issues with the Darkness cracking?

No, but once I woke up at the crack of dawn...  had to turn my head...  :o  :P

Title: Re: Darkness cracking
Post by: Impending Doom on September 13, 2014, 10:59:29 AM

Quote from: Monster Pike on September 12, 2014, 11:04:51 PM

Quote from: Jorge300 on September 10, 2014, 10:52:57 AM

Has anyone else had any issues with the Darkness cracking?

No, but once I woke up at the crack of dawn...  had to turn my head...  :o  :P

PhDs don't usually wake up early??

Title: Re: Darkness cracking - Great Customer Service
Post by: Jorge300 on October 06, 2014, 10:10:17 AM

Just wanted to give an update.
 
I heard from homas at 900Global. They are sending a replacement for the Darkness that cracked. I can't say enough good things about the customer service at 900Global/AMF300. Keep up the great work ladies and gentlemen.
 
A huge thanks to Impending Doom for his help and to Thomas at 900Global. Thank you gentlemen.

Title: Re: Darkness cracking - Great Customer Service
Post by: Impending Doom on October 06, 2014, 11:37:31 AM

Jorge,

Glad to hear that 900 Global is taking care of you.