Post by: T-Jack on July 03, 2006, 03:45:17 PM
so I contacted Eric at AMF I have heard so many good things about AMF on standing behind their balls,seems customers do come first with AMF,waiting to hear from him will keep yous updated.
Tony
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If ya can't Crank It,might as well Yank It!
Post by: smash8-10split on July 04, 2006, 09:30:53 AM
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amf300, all the way!
Post by: T-Jack on July 07, 2006, 05:01:36 PM
my proshop guy said i would be too big not to have it plugged without it be really noticable and ball would roll in my track area and to contact AMF,its actually getting bigger.
I paid 149 for it about 10 monthes ago and now I'm between a rock and a hard spot and I usually buy 2 AMF bals a year,ohh well just my luck.
Tony
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If ya can't Crank It,might as well Yank It!
Edited on 7/7/2006 4:58 PM
Post by: themagician on July 07, 2006, 05:10:17 PM
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For aresnal and stats check profile
Post by: The Bowlers Edge 2 on July 07, 2006, 05:13:30 PM
#2. The crack shouldn't be affecting the ball roll. Drilling that crack out and plugging it SHOULD not do anything negative to the ball, or the reaction. That tiny amount of plug in your track wouldn't do anything to change the look of the ball going down the lane. It will continue to spread unless you drill it out.
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Eric Martinez
The Bowler's Edge Pro Shop, San Antonio
Track Amateur Staff
Post by: smash8-10split on July 07, 2006, 07:28:25 PM
quote:
#1. If the ball has not been plugged, and since it is only 10 months since you drilled it, return it to the place of purchace. The 1 year warranty goes threw the place you bought it. They will send it back to their distributor and credit the shop. OR...call the distributor and work it out with them, the ball companies should be your last resort.
#2. The crack shouldn't be affecting the ball roll. Drilling that crack out and plugging it SHOULD not do anything negative to the ball, or the reaction. That tiny amount of plug in your track wouldn't do anything to change the look of the ball going down the lane. It will continue to spread unless you drill it out.
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Eric Martinez
The Bowler's Edge Pro Shop, San Antonio
Track Amateur Staff
agreed,
JOE FALCO and i had MAJOR problems with our balls, we couldn't even throw them.
i would take it to the place you bought it
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amf300, all the way!
Post by: Juggernaut on July 07, 2006, 08:26:02 PM
Sounds like the shop just doesn't want to mess with it, but his initial advice is good. If it is only 10 months old, it is most likely still covered by a warranty. Contact the shop where it was purchased and see if they will honor the warranty. If not, then a.m.f. might have to take care of it. I have had great luck when dealing with them in the past, but haven't done so recently.
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"The difference between stupidity and genius is that genius has its limits."
Albert Einstein
Post by: KingCranker on July 07, 2006, 10:27:04 PM
sorry to see it happen to you Tony,I can only say unless it can be plugged without being so noticable and by the pic its looks like its bad,maybe contact Eric or Paul at AMF,I hear they are above the rest when it comes to taking care of customers...I know some people track close to the finger and thumb.
good luck,
KC
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Feed your Faith and your Fears will starve to Death!
my Email and PayPal : Crazy.Hoops5@verizon.net
Post by: T-Jack on July 11, 2006, 03:09:06 PM
I poured lots of dollars in my equipment and they say its a hair line spider crack,a piece fell out of it earlier,I dont trade all the time,buy usually buy stuff new.
sorry just a little disgusted right now.
Anthony
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If ya can't Crank It,might as well Yank It!
Post by: KingCranker on July 11, 2006, 03:41:20 PM
I have a Night Hawk Torque and its still in good shape.
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Feed your Faith and your Fears will starve to Death!
my Email and PayPal : Crazy.Hoops5@verizon.net
Post by: T-Jack on July 11, 2006, 03:45:17 PM
and for plugging track runs really close to my fingers and thumb hole and I dont mean to be picky put I cant stand to throw plugged stuff,dont know why but I am feeling sick to my stomach right now,
gotta run.
T-Jack
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If ya can't Crank It,might as well Yank It!
Post by: The Bowlers Edge 2 on July 11, 2006, 05:28:00 PM
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Eric Martinez
The Bowler's Edge Pro Shop, San Antonio
Track Amateur Staff
Post by: smash8-10split on July 11, 2006, 05:41:48 PM
quote:
IMO, it appears that people are just trying to get a freebie from AMF they see one person get a free replacement so now everyone jumps on the bandwagon
would you not like to get a replacement if half your ball was gone??? have you seen my post? i didn't have a little problem, half my freaking ball was gone!
do me a favor, whenever your ball cracks let me know if you try to get it replaced. and let me laugh and say i told you so
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amf300, all the way!
Post by: smash8-10split on July 11, 2006, 05:46:27 PM
or sell it to me cheap as well as the rest of your stuff
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amf300, all the way!
Post by: rev_master on July 11, 2006, 05:57:10 PM
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PLAY THE LANE DONT LET IT PLAY YOU
Post by: tenpin on July 11, 2006, 07:54:16 PM
quote:
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IMO, it appears that people are just trying to get a freebie from AMF they see one person get a free replacement so now everyone jumps on the bandwagon
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would you not like to get a replacement if half your ball was gone??? have you seen my post? i didn't have a little problem, half my freaking ball was gone!
do me a favor, whenever your ball cracks let me know if you try to get it replaced. and let me laugh and say i told you so
Smash I don't think he was talking about you or Joe, but since you guys posted yours it seems everyone is coming up with cracked balls that should not even go through AMF. Now they are expecting AMF to replace them and if they don't they are not happy with the customer service when it should be there pro shop. A few years back I went through quite a few companies where the balls cracked and then I would go to my pro shop and they would replace it and most of the time upgrade me to the next ball out on the line. Now that everyone is buying balls online they do not have that warranty because most will not back there products. That is why they are selling them cheap.
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06-07 AMF300 Advisory Staff
Post by: EricThomas on July 11, 2006, 09:10:03 PM
I must say I am a little disappointed about your post today. I personally sent you an email explaining our decisions regarding your ball and the options you had to pursue seeking a replacement. I looked at the photos you sent and like others that read and post on this website I merely saw a minor spider crack around your middle finger hole. Now this may be due to a bad picture but nonetheless I responded to your email. We stand behind our product, and others can attest that the balls that we have replaced recently talked about on this website all had significant cracks over the entire ball and were completely useless. I suggested in your case to plug your ball, but I can understand that for personal reasons you may not want to. Just a refresher for everyone here, shells are thinning year by year and when you drill within an inch of the pin it adds stress hence the spider/stress cracks that you see around the fingers. Realistically you got 10 months out of this ball with it drilled like that, if it was a defect I believe it would have happened long before now. Now from a manufacturers standpoint imagine not just AMF300 but every company replacing balls that had this happen, we would be dead in the water. T-Jack I urged you to return the ball through your place of purchase, and if that was not feasible to return it to me directly. If you decide to send it to me I will take it to our QA department and if it is determined a defect I have no problem replacing it for you, if not I will send it back free of charge, I think this is only fair. The last thing I want to happen is to lose a loyal and valued customer, but at the same time we have to protect ourselves. Feel free to contact me if you have a change of heart. erict@amf300.com
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AMF300 Account Manager
Post by: smash8-10split on July 11, 2006, 09:38:36 PM
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amf300, all the way!
Post by: JOE FALCO on July 11, 2006, 09:45:31 PM
In case anyone is interested I received a RADAR LOCK from AMF. I was having a tough time with the ball and today I used it on a SPORT SHOT league! BINGO! The ball was fantastic .. consistent arc to the pocket. I had to move left of my COMFORT ZONE but once I zeroed in .. shot 2 200+ games .. on a SPORT SHOT .. I'm happy!
If you haven't tried AMF .. you're missing out .. been saying this since the TRIUMPH .. now that I needed help .. I find their CUSTOMER SERVICE to be the BEST AROUND!
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Hit them light and watch them fight
J O E - F A L C O
Post by: smash8-10split on July 11, 2006, 09:49:05 PM
i think everyone should try amf as well, they would be shocked!
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amf300, all the way!
Post by: T-Jack on July 11, 2006, 11:29:35 PM
quote:
Smash I don't think he was talking about you or Joe, but since you guys posted yours it seems everyone is coming up with cracked balls that should not even go through AMF.
Actually Tenpin your right I wasnt attacking smash or joe like they have attacked me with threats,thats why this world is the way it is.
and smash you stated this in a post "just a heads up for everyone..amf is replacing the ball..thats the best service i have ever had and some of the best equip to go with it!"
then turn around and tell people that your new Radar Lockwas for sale,I know you drilled it but I read that,sounds like someone with some many balls to sell recently,Inferno,the One,Radar...would really need a ball replaced ,sorry but the velocity is too far fetched,looks like you assisted in its cracking....
and Eric,You must say your a little disappointed about my post today.
well let me explain something to you,If you would listen,
I love AMF always have,always will,best company hands down no matter who tries to argue with me,I have always defended AMF to the last breathe,I didnt mean to put AMF down,as a matter of fact I will purchase a Venom despite all this crap that has happened,I just saw my favorite ball ever cracked and now I have to pay 30-40 dollars to plug it,it hurts,I have always purchased my stuff NIB,most everyball but this one from proshops,after hearing your reply my heart dropped,I'm 40 years old and my wife hates me buying balls anyway,but I'll divorce her before I quit bowling,I read the forums saying how AMF is so understanding,I wasnt "wanting a freebie",hell I pay for new balls twice a month,thats the last thing I want is "FREE Bowling Balls",Eric,sorry I bugged you,will never happen again,I didnt want everyone to attack me on here that just adds to the pain,just forget I ever posted this,just forget I ever emailed you,I wont ever post on here or anywhere again,
for those who did understand,thank you.
for those who didnt,sorry...
regards,
Anthony
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If ya can't Crank It,might as well Yank It!
Edited on 7/12/2006 1:09 PM
Post by: JOE FALCO on July 12, 2006, 11:44:21 AM
quote:
That is VERY FAIR! I don't think T-JACK has seen what our CRACKED balls looked like. Perhaps he should go back and look at the pictures posted by SMASH .. my ball was worse yet! From what I see in T-JACK's picture I think the offer made is FANTASTIC!
In case anyone is interested I received a RADAR LOCK from AMF. I was having a tough time with the ball and today I used it on a SPORT SHOT league! BINGO! The ball was fantastic .. consistent arc to the pocket. I had to move left of my COMFORT ZONE but once I zeroed in .. shot 2 200+ games .. on a SPORT SHOT .. I'm happy!
If you haven't tried AMF .. you're missing out .. been saying this since the TRIUMPH .. now that I needed help .. I find their CUSTOMER SERVICE to be the BEST AROUND!
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Hit them light and watch them fight
J O E - F A L C O
If you interpret this as AN ATTACK .. I apologize .. it was not meant to be! I still think it's an EXCELLENT OFFER! Can't see what you have to lose! Every one has to make their own decision .. as it goes with the ball .. IT'S UP TO YOU!
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Hit them light and watch them fight
J O E - F A L C O
Post by: Nails on July 12, 2006, 08:34:25 PM
quote:quote:
Smash I don't think he was talking about you or Joe, but since you guys posted yours it seems everyone is coming up with cracked balls that should not even go through AMF.
Actually Tenpin your right I wasnt attacking smash or joe like they have attacked me with threats,thats why this world is the way it is.
What in the world are you talking about? No one attacked you and certainly no one threatened you. People gave their honest opinion that you were over reacting You didn't like their answer and threw a fit. There is a reason that manufacturers and pro shops don't warrantee Ebay balls. In my opinion, people like you who want something for free when it isn't warranted is "why the world is the way it is".
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Telling it like it is.
Post by: T-Jack on July 13, 2006, 12:04:28 AM
I went ahead and purchased a NIB Venom from my proshop,even though people with plugged balls that wasnt even theirs got there problem solved,I didnt..so lets drop this please.
no more about it...
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If ya can't Crank It,might as well Yank It!
Post by: T-Jack on July 13, 2006, 10:56:19 PM
IronHorse = Throwin 14lb Girl Weight...hahahahahahaha but out!
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If ya can't Crank It,might as well Yank It!
Post by: Charles on July 14, 2006, 09:32:06 AM
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Official member of the Texas Express, 2005-2006 BallReviews.com Scratch Doubles Champions!!!!!
Post by: T-Jack on July 14, 2006, 11:28:34 PM
back to the topic
for one,mine was NIB and single owned and not plugged,you all say to plug it but that right there voids warranty,I am not a stupid man and I dont want Free balls,I just want what I paid for takin care of but that isnt going to happen,ebay balls NIB 1st's are still warranty balls,everyones saying ebay balls shouldnt be warranties..I am not a bad guy and dont have beef with anyone,now people keep saying stuff....I just heard how great AMF was,so I tried,I failed,I'm over it.
Tony
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If ya can't Crank It,might as well Yank It!
Post by: Charles on July 15, 2006, 09:11:55 AM
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Official member of the Texas Express, 2005-2006 BallReviews.com Scratch Doubles Champions!!!!!
Post by: KingCranker on July 15, 2006, 11:07:16 AM
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No Excuses.Play Like A Champion!
http://putfile.com/pic.php?pic=7/19115481667.jpg&s=f10
my Email and PayPal : Crazy.Hoops5@verizon.net
Post by: Smash8 on July 15, 2006, 10:22:40 PM
However, soon after, the material in the weight hole started to seperate and chip out. All of a sudden, the ball lost hitting power. The sound it made when hitting the pins was different. I stopped using the ball and it sat in a spare bedroom. 6 months later, I went to retrieve the ball and it was cracked all the way around. From the left finger to the weight hole and from the right finger to the weight hole. Took it outside, broke out the weight blockk and threw the rest in the trash. Haven't bought new AFM since.
Still have 2 Triumphs and both are still in good working condition.
Hard to figure out why some balls crack and some don't.
Post by: JOE FALCO on July 15, 2006, 10:37:55 PM
I do believe you are missing out. There are a lot of GREAT BALLS on the market .. and two from AMF fall in this category .. they are .. THE RADAR and the RADAR LOCK! If you get a chance to pick one up .. don't pass it by! FANTASTIC BALLS!
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Hit them light and watch them fight
J O E - F A L C O
Post by: Charles on July 16, 2006, 09:52:31 AM
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Official member of the Texas Express, 2005-2006 BallReviews.com Scratch Doubles Champions!!!!!
Post by: jls on July 18, 2006, 11:18:11 AM
if this was bought on-line or from e-bay, the local pro shop's dist. will not take the ball back. they record all seriel numbers before shipping a ball out to their local pro shops.
have you tried calling columbia, if this ball is new and still under warranty
i am sure columbia/amf/track will honor it, as long as it is a defect. not lane damage or a drilling error.
good luck
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jls31316