BallReviews

Equipment Boards => AMF => Topic started by: stormed1 on February 28, 2009, 03:59:18 AM

Title: Thanks to Eric Thomas
Post by: stormed1 on February 28, 2009, 03:59:18 AM
Last Saturday during warmups my N-Code cracked halfway around the ball. I had purchased the ball from Tekneek so I contacted him first about warranty. He had me contact Eric and send him pics of the ball. I sent them off Sunday night. Lo and behold Monday morning when I checked my mail I already had an answer from Eric and the ball arrived Thursday.
I just wanted to thank Eric and his staff for outstanding customer service!
Title: Re: Thanks to Eric Thomas
Post by: SVstar34 on February 28, 2009, 04:45:45 PM
Yep... There's not much to say... Eric and the rest of the 900 Global staff know how to run a company
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My Arsenal:
Bounty(4.5 x 4.75 Fresh 1000 Abralon)
Twisted Fury(5 x 4 500 Abralon + Reacta Shine)
Raw Hammer Pain(Leverage 1000 Abralon)
Blue Vibe(5 x 5 4000 Abralon + Reacta Shine)

Title: Re: Thanks to Eric Thomas
Post by: KingCranker on March 01, 2009, 09:57:02 AM
Eric is the best in the business,nicest guy you could ever want on any Bowling Staff,AMF and 900 Global are lucky to have Eric.

thats why I chose love AMF and 900 Global!!!


Paco

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Time To Bring The Thunder!


my Email and PayPal Crazy.Hoops5@verizon.net
Title: Re: Thanks to Eric Thomas
Post by: JOE FALCO on March 01, 2009, 10:04:24 AM
Just want to chime in on Eric .. whenever I have a problem .. question or equipment .. my first thought is always ERIC .. to date he has NEVER failed .. I'm glad he's around! Thanks Eric for ALL your help!
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Hit them light and watch them fight
      J O E - F A L C O

Edited on 3/1/2009 11:05 AM
Title: Re: Thanks to Eric Thomas
Post by: tekneek on March 01, 2009, 10:10:53 AM
yep a true asset to the compamy, has always been available when needed, although the call I made last Sunday night may have jacked his heart rate up a bit, lol Right buddy ???
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Steve
Leading Edge Pro Shop
www.leadingedgeproshop.net
512-755-2947
 
http://stores.ebay.com/Leading-Edge-Pro-Shop


Title: Re: Thanks to Eric Thomas
Post by: tekneek on March 02, 2009, 10:41:34 AM
Eric informed me he's on vacation this week, DETROIT !!! YUCK !!!
--------------------
Steve
Leading Edge Pro Shop
www.leadingedgeproshop.net
512-755-2947
 
http://stores.ebay.com/Leading-Edge-Pro-Shop


Title: Re: Thanks to Eric Thomas
Post by: surface_solutions on March 02, 2009, 07:31:15 PM
I have not had much direct contact with Eric or the crew at 900/AMF but I have a good friend of mine that placed an order from Eric.  When the case of ball arrived there was one missing.  He called Eric and without question or comment he said that was nat a problem and not to worry another was on the way...What a company.  I don't know how things are run in Hopkinsville or where ever Storm has their headquaters but I hope they run ship like this guy.

I have started my 900 and AMF endeavor just early this winter, and it they are where I intend to stay.  I now have my pro shop open and I hope to get some Global products on the shelf.
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Title: Re: Thanks to Eric Thomas
Post by: Scraps Z on March 03, 2009, 08:01:04 AM
Encouraging words...VERY nice to see customer satisfaction is a priority with 900G!  Keep up the great work fellas!
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Scott Siegel
http://rc-driver@comcast.net
http://www.nationalbowlingstore.com/
Title: Re: Thanks to Eric Thomas
Post by: newguy on March 03, 2009, 08:03:08 AM
I can't believe Eric has all these additional screen names. That's how he gets noticed he posts great things about himself under alias screen neames. Nice Touch.
Title: Re: Thanks to Eric Thomas
Post by: thirtyclean on March 03, 2009, 08:19:21 AM
Had similar problem with a Creature, sent pics to Eric, fast and immediate service. Eric/Global 900 customer service is fabulous !
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Thirtyclean (Well maybe 29, or 28, most of
the times !)
Title: Re: Thanks to Eric Thomas
Post by: Hoselrockets on March 03, 2009, 07:25:16 PM
quote:
Eric informed me he's on vacation this week, DETROIT !!! YUCK !!!
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Steve
Leading Edge Pro Shop
www.leadingedgeproshop.net
512-755-2947
 
http://stores.ebay.com/Leading-Edge-Pro-Shop




Don't knock it until you tried it...Eric is doing well here in the big city. LOL
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THB
Title: Re: Thanks to Eric Thomas
Post by: Hoselrockets on March 03, 2009, 07:25:49 PM
quote:
Eric informed me he's on vacation this week, DETROIT !!! YUCK !!!
--------------------
Steve
Leading Edge Pro Shop
www.leadingedgeproshop.net
512-755-2947
 
http://stores.ebay.com/Leading-Edge-Pro-Shop




Don't knock it until you tried it...Eric is doing well here in the big city. LOL
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THB
Title: Re: Thanks to Eric Thomas
Post by: tekneek on March 04, 2009, 06:06:42 AM
Hosel, his exact words were "its friggin cold here", southern boy not use to the real world weather, LOL
--------------------
Steve
Leading Edge Pro Shop
www.leadingedgeproshop.net
512-755-2947
 
http://stores.ebay.com/Leading-Edge-Pro-Shop


Title: Re: Thanks to Eric Thomas
Post by: EricThomas on March 04, 2009, 06:42:30 AM
Heatwave today! its supposed to be 38 Only a 50 degree swing from San Antonio today...
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900 Global/AMF  Sales Manager
Title: Re: Thanks to Eric Thomas
Post by: newguy on March 04, 2009, 10:17:36 AM
low 80's here today in SA, Motor City heat Wave 32, I thought you were Detroit Texas....
Title: Re: Thanks to Eric Thomas
Post by: tekneek on March 04, 2009, 10:20:25 AM
where would that be Phil, just north of Lubbock?
--------------------
Steve
Leading Edge Pro Shop
www.leadingedgeproshop.net
512-755-2947
 
http://stores.ebay.com/Leading-Edge-Pro-Shop


Title: Re: Thanks to Eric Thomas
Post by: newguy on March 04, 2009, 11:04:34 AM
A town in Red River County
Title: Re: Thanks to Eric Thomas
Post by: jls on March 04, 2009, 02:20:53 PM
quote:
I can't believe Eric has all these additional screen names. That's how he gets noticed he posts great things about himself under alias screen neames. Nice Touch.




That's Tonto to you.

The Lone Ranger "ain't" nothing without Tonto
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jls
Title: Re: Thanks to Eric Thomas
Post by: qstick777 on March 04, 2009, 03:00:11 PM
quote:
Heatwave today! its supposed to be 38 Only a 50 degree swing from San Antonio today...
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900 Global/AMF  Sales Manager


47 tomorrow and 57 on Friday.  You got that right!  

I was up there (well, much further north) Feb 20-22nd and they were supposed to get 6-8" of snow.  Sounds like you picked the right time to visit!


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Title: Re: Thanks to Eric Thomas
Post by: tenpinspro on March 13, 2009, 01:01:17 PM
quote:
better off sending et an e-mail he doesn't hang here much, too busy
erict@900global.com


I finally did and Eric got back to me immediately...WOW!  Almost as if he was in the next room talking to me  Thanks a bunch Eric!

 
quote:
I can't believe Eric has all these additional screen names. That's how he gets noticed he posts great things about himself under alias screen neames. Nice Touch.


Sorry newguy, Eric tried but I wouldn't give up my password to him.  This "is" me..thanks guys.  Oh, he did get me to buy a case of Megas too...always working...lol
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Rick Leong - Ten Pins Pro Shop
Tag Team Coaching - Co-Founder
"El" Presidente of the Legion