Ok, I have to share my customer experience with Vertex. My 1/2 hp spinner had an issue where if I tried to put some good pressure on the ball when polishing a ball the spinner would slow down. I called Doug Tasker from Vertex and explained my issue to him. He told me that it sounded like some small part like a coupling cracked. He told me that if I sent it in to him he would fix it for me no questions asked. He even tried to give me a call tag to ship it out to him. I was amazed! I told him that I would gladly pay the shipping if he would fix my issue and ship it back. He agreed. Now here is another amazing fact. I shipped out the spinner on Tuesday and the spinner was back on my doorstep by Friday. How cool is that!!! The spinner works perfectly again.
My Vertex spinner was the best investment I have ever made when it comes to buying anything bowling related. The spinner does not vibrate or shake like some other brands. I have to say that if anybody is wanting to buy a spinner they MUST consider Vertex.
Big thank you to taige690 for messaging me with Doug Tasker's phone number and to Doug Tasker and Vertex for making everything right!
Todd.
I agree 100%. Doug has always taken care of me when I have questions or issues with my ball spinner. That's why I always recommend them over any other personal ball spinner company. Customer service years after you bought their product is what is important to me.
My first child.. Hannah Allison Kiser 4 years old and my little angel!!
DV8-Damn good bowling balls!!
I also like AMF/900 Global..