BallReviews
Equipment Boards => Brunswick => Topic started by: brunswickcomplete on December 27, 2012, 07:07:47 PM
-
Brunswick comes thru,
they followed up and corrected any issues,
they do stand behind their products
thanks again
JT
-
I truly doubt if it's a blem/second, that it was done purposely. Maybe it slipped through the cracks.
-
Colors can be tricky. I have had a few that showed phasing over time, or slight color changes, but nothing that affected performance whatsoever. With every ball being it's own identity (color-wise) I'm not surprised when things change a bit.
These are ever evolving coverstocks (usually using new polymers and new formulations) that take time to discover how colors are affected by wear, climate, lane surfaces, varying types of oil and volumes... The list of possibilities is long.
As well as Brunswick stands behind their product, any mishaps would be unforeseen, and if they affect performance I'm certain the issue will be resolved through proper channels.
-
Colors can be tricky. I have had a few that showed phasing over time, or slight color changes, but nothing that affected performance whatsoever. With every ball being it's own identity (color-wise) I'm not surprised when things change a bit.
These are ever evolving coverstocks (usually using new polymers and new formulations) that take time to discover how colors are affected by wear, climate, lane surfaces, varying types of oil and volumes... The list of possibilities is long.
As well as Brunswick stands behind their product, any mishaps would be unforeseen, and if they affect performance I'm certain the issue will be resolved through proper channels.
Lane,
I don't think he was talking about color phasing. I think he meant that pieces of the surface looked like they drilled out small pieces and filled them in with resin afterwards. I have had balls that seemed to have these "patches" or perfectly round dots where the fill-in resin was a slightly different color from the rest of the ball. But mine was not a Brunswick ball. If these were patches on the ball, it should have been sold as a 2nd.
However if they are few, it should not affect the balls performance. But that's little consolation if you shell out $200+ for a ball once a year or so for a new first quality ball.
Visionary is the only company from whom I bought "blems", which should have been sold as first quality and would have by EVERY other company.
-
I can't see blaming the manufacturer on this one, you can't buy directly from them. It's quite possible that the "shop" bought the ball as a blem and sold it as first quality. I've had other shop owners tell me they buy x-outs from companies and simply drill out the "x-out" marking, hence making it look like first quality. So instead of making let's say $60 on a first quality piece they make $120 on a x-out....
Every company is different how they label their "blems", Brunswick usually has a blem label on the box (if you had a true box with the ball), while EBI actually stamps the bal;l with x-out.
-
Thanks, charlest! A long night at work, and I did not read it carefully enough. If there are several patches then the ball probably slipped past someone in Q.C. and perhaps the ball should have been sold as a blem.
However, I've received balls from a distributor before that were even DRILLED! In other words, some pro shop sent it back, and the distributor didn't even catch it (hard to believe, but true). We open the box to find another delay for our customer who thought his ball had arrived.
In this case it's more likely plant damage and should have been caught... Let us know how it's resolved, brunswickcomplete.
-
I have had Brunswick 2nds with those marks on it, which was why the ball was a 2nd. The ball will have a small 2 marked in the big B logo. Usually in the bottom of the B. It should also be marked on the box. I have had some people sell the ball as a first and mark over the box or even get rid of the original box. One seller off here even sanded the 2 down in the big B logo so it was a small flat spot to cover his tracks. Then said it wasn't him it came from the distributor that way. Had a logo mishap on one ball that was a first and Brunswick swapped it for me no problem.
-
Encountered twice. All before driling brand new in box. Bought through the authorized official channels and both claimed as 1st.
Why not just improve production quality and do away with 2nds altogether?
-
Because bowling balls are complex, and blems happen. This sounds like the ball in question may have had a factory fill that should have been put into frozen but leaked out. I'm sure the rep you contacted will help you out if he hasn't already.
Thank you and take care!
-
Well, yours only had five, so consider yourself lucky. :)
I was surprised by that answer. I guess I am spoiled by owning so many Visionary balls.
Thinking about it, I remember seeing some small patches on a couple of my bowling balls, but I don't remember which ones, that was a few years ago.
-
I have seen this issue with all brands, it is nothing more than the plant repairing a balls cosmetic imperfections, they use the same resin formula and color the cover is made of, therefore no performance is lost, its nothing more than a cosmetic fix, each manufacturer has its own number of "fixes" before it becomes a 2nd.
-
JT,
Please email me at nick.smith@brunbowl.com
I don't like that you're dissatisfied with Brunswick Products, just email me a few pictures if you could. I'll make sure we find a resolution that satisfies you. Thank you for your decades of Brunswick support!
Thanks!
-
Shortly after Brunswick renamed the 250K I got one in that had so many repairs it looked like it had the measles. Sent it back to Classic and they replaced it, no argument. -- JohnP
-
You mean EBI?
-
Ooops!! Yes, I meant EBI. -- JohnP