Post by: Storm269 on September 08, 2006, 03:08:40 AM
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My New League Season Arsenal:
Black Widow Radical Inferno Vapor Zone
Maxim Spare
Post by: azus on September 08, 2006, 11:19:27 AM
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I like my coffee black, just like my metal.
Post by: The Ratpack on September 09, 2006, 02:27:28 PM
If your statement about your pro-shop guy hammering the thumb slug in is true then I'd be looking for a new driller, anyone who used a hammer to fit a slug in one of my bowling balls would not get a second chance!
Post by: Troyboy on September 09, 2006, 02:54:24 PM
Troy
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Proud Member of the FOS
Chicks dig guys who throw diamonds
Join www.bowlingballexchange.com today the nets best bowling forum.
Post by: Storm269 on September 10, 2006, 09:14:56 AM
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My New League Season Arsenal:
Black Widow Radical Inferno Vapor Zone Maxim SpareEdited on 9/10/2006 9:16 AM
Post by: Storm269 on September 10, 2006, 11:08:59 AM
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My New League Season Arsenal:
Black Widow Radical Inferno Vapor Zone Maxim Spare
Post by: BrunsBob on September 10, 2006, 01:06:34 PM
But also, as Troyboy said, we will definitely stand behind any ball we make. Any issue you have with one of our balls should be taken up with your pro shop and the distributor will make good on it to the shop. We handle all of our warranties through the distributor for faster service to the customer.
Robert Lawrence
Product Specialist -SW
Brunswick Bowling - Consumer Div.
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I'm gettin' old, I'm hurtin', but I've got Brunswick balls.......Color me competitive.
Post by: 302efi on September 10, 2006, 02:18:08 PM
quote:
But also, as Troyboy said, we will definitely stand behind any ball we make. Any issue you have with one of our balls should be taken up with your pro shop and the distributor will make good on it to the shop. We handle all of our warranties through the distributor for faster service to the customer.
So your pretty much telling him that if his proshop won't honor the warranty (because its a small crack ect...), then its point-less for him to ask for help directly through Bruswick ?
Boy that sure is standing behind your product !
I guess shipping from Mexico to a residential US address is expensive...lol
Last year I bought a brand new Absolute Inferno from my local "proshop", 2 months later the shop goes outta business. My AI cracked about a week after that. So I got in touch with Brunswick, exchanged a bunch of Emails and in the end they pretty much said I was screwed because of the whole "warranty through the distributor" thing.
Even after showing my receipt, pics of the ball, gave them all the proshops info ect...
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Roto-Grip & Lane #1
When faced with a difficult situation, Jesus asks himself, "What would Chuck Norris do?"
Robo-Arm bowlers SUCK...
Post by: BrunsNick on September 10, 2006, 02:42:07 PM
People airing out dirty laundry... nice!
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Nick Smith ... A.K.A. Les Badderâ„¢
Brunswick -=- PBA 03-06
http://www.BrunsNick.com
¡Viva la nación de Brunswick!
Post by: 302efi on September 10, 2006, 03:11:19 PM
quote:
And folks wonder why the reps don't bother posting much here?
Because its all smoke and mirrors...
quote:
People airing out dirty laundry... nice!
If you had problems with a company that you purchased something from and they didn't take care of it after you spent money on there product, you wouldn't tell people about it ?
On no...thats right, you get all your stuff for free
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Roto-Grip & Lane #1
When faced with a difficult situation, Jesus asks himself, "What would Chuck Norris do?"
Robo-Arm bowlers SUCK...
Post by: BrunsNick on September 10, 2006, 03:15:02 PM
How long ago did your Absolute crack? When did you purchase it? Send me the pics if this hasn't been resolved...
nick@brunsnick.com
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Nick Smith ... A.K.A. Les Badderâ„¢
Brunswick -=- PBA 03-06
http://www.BrunsNick.com
¡Viva la nación de Brunswick!
Post by: 302efi on September 10, 2006, 04:59:07 PM
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Roto-Grip & Lane #1
When faced with a difficult situation, Jesus asks himself, "What would Chuck Norris do?"
Robo-Arm bowlers SUCK...
Post by: MegaMav on September 10, 2006, 09:39:27 PM
quote:
Geez BrunsNick good thing you have never aired dirty laundry
or said anything bad about other companies products let alone
bash others when they post they have a problem with Brunswick equipment.
Obivously in your eyes Brunswick can do no wrong.
im still waiting for the day, you trip and fall off the bridge of the internet.
i swear, there should be a "troll" room on this site.
Post by: BrunsNick on September 10, 2006, 09:56:29 PM
quote:
Geez BrunsNick good thing you have never aired dirty laundry
or said anything bad about other companies products let alone
bash others when they post they have a problem with Brunswick equipment.
Obivously in your eyes Brunswick can do no wrong.
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Speak the Truth
Edited on 9/10/2006 9:00 PM
yep, good thing huh!
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Nick Smith ... A.K.A. Les Badderâ„¢
Brunswick -=- PBA 03-06
http://www.BrunsNick.com
¡Viva la nación de Brunswick!
Post by: Troyboy on September 10, 2006, 10:21:10 PM
Rob, thanks for posting, it is much appriciated what you guys do. Ive always backed Brunswick because I do know they do stand behind there product.
Troy
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Proud Member of the FOS
Chicks dig guys who throw diamonds
Join www.bowlingballexchange.com today the nets best bowling forum.
Post by: kmanestor22 on September 12, 2006, 11:05:47 PM
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Where is the bait? I'm goin' to jail!!! - Chocolate GAYzer
Post by: Storm269 on September 13, 2006, 01:15:44 AM
quote:
Every company makes balls that crack for some people. In this case, it was probably the drillers fault, (maybe dull bit caused wobbly hole). Anyway, why do people have to post this garbage and give quality balls from any company bad names?
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Where is the bait? I'm goin' to jail!!! - Chocolate GAYzer
Are you saying that I am posting garbage ??? So if I have a query on a ball I have to go somewhere else to do it ? This forum is only for people to say good stuffs about the ball ?
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My New League Season Arsenal:
Black Widow Radical Inferno Vapor Zone Maxim Spare
Post by: Storm269 on September 13, 2006, 11:05:00 AM
Thanks Bob for the piece of advice.
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My New League Season Arsenal:
Black Widow Radical Inferno Vapor Zone Maxim Spare
Post by: Bigmike on September 13, 2006, 04:09:43 PM
On the slug installation, there is a way to do it that puts less stress on the ball itself. After the slug hole is drilled, prep the hole for the slug and use the spindle of the drill press (minus the bit of course)with a second slug and push the bottom slug into the hole. By doing this you use the top slug as a buffer and it pushes the slug down into the hole instead of forcing it down like hammering does.
Post by: kmanestor22 on September 14, 2006, 01:46:38 AM
quote:
Mine has a small hairline crack near the pin. I understand why since the pin is only about 1/2 inch over the ring finger. It doesn't affect the performance of the ball. If it starts to chip, I will see what can be done to possibly replace it. If not, the world is not coming to an end.
On the slug installation, there is a way to do it that puts less stress on the ball itself. After the slug hole is drilled, prep the hole for the slug and use the spindle of the drill press (minus the bit of course)with a second slug and push the bottom slug into the hole. By doing this you use the top slug as a buffer and it pushes the slug down into the hole instead of forcing it down like hammering does.
I was taught to push slugs in this way also, but I have recently heard of people cracking off the crank on the press by doing this.
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Where is the bait? I'm goin' to jail!!! - Chocolate GAYzer
Post by: tburky on September 15, 2006, 09:29:16 PM
quote:
Well i just chatted with both members who contacted BRunsnick and bob, guess what? They could not do anything for them. So much for Brunsbob and his "we stand behind all of our products" crap! I will guess that brunswick gives thousands of balls a year to staffers, pros and mega bucks bowlers, all comped, but yet they coundt help either 302efi or one38! The most disturbing part is that i know some one who isnt even affiliated with brunswick will come on here and defend brunswick. I hope people read this post and see what is really going on.
The most disturbing thing i see is a fool like yourself. All ball manufacturers have guidlines that drillers should follow when drilling their equipment. It states the requirements for the ball to be covered by the warranty. If this is not followed they will not replace it and reasonably so. I had an absolute cracked and it was covered by Brunswick. As for the crack when slugging ball, sometimes the slug will make a ball crack especially if the drill is undersized or the slug is oversized. I had slug that I did not check the size and was pressing in place. The slug went in half way and the ball cracked all the way around. I measured the piece of slug above the surface of the ball and it was oversized.
Edited on 9/15/2006 9:23 PM
Post by: MegaMav on September 15, 2006, 09:37:32 PM
the 12 year olds come out of the woodwork once school starts.
go do your homework kid.
Post by: MegaMav on September 15, 2006, 09:51:16 PM
Post by: NOTHUMB on September 16, 2006, 02:03:53 AM
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Only Losers Feel Pressure
www.thetimekillers.com
Post by: tburky on September 16, 2006, 09:22:53 AM
quote:
Do you work for Brunswick? sounds like it.
I have no ties to any manufacturers
Post by: Mike Austin on September 17, 2006, 04:14:36 PM
The problem was with the so called "pro shop professionals". If they were good pro shop guys, they would have taken care of the customer, it wasn't going to cost them anything but time and a slug. The distributor/Brunswick/any ball company would have taken care of the shop.
But there are so many people that want everything for dirt, "I get my balls drilled for $16.00 including grips, slugs, extra hole, resurfacing, and 100 free games, and he's the best in _________ State". Same kind of guy that won't fix a warranty. You get dirt if you pay dirt.
Then certain members want to trash some including me for charging what I do and such.... Just to show, I warrantied a guy's Big One this week. He just moved to Houston from Michigan. Never seen him before in my life. My distributor warrantied his Big One. I charged him $56+ for drilling the new ball and he was thrilled. Felt better and hooked more than his other one.
BTW, I use regular old claw hammer to hammer in EVERY SLUG, that I install, usually with the ball sitting on the floor. 99% of 'em, I just have to tap them in about 3 times, no pressure at all.
Mrtourlane or whatever; we all know you have some kind of issue with Brunswick, but by your profile and posts your real issue should be with your 8th grade English teacher. Try to pay more attention this year in 9th grade.
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Mike Austin's Precision Pro Shop
Houston, TX
Driller to many "Stars" and Tony Melendez too!
"So Many Balls, only ONE drill press!!"
Chuck Norris is the only person to ever count to infinity..........twice!
Post by: Storm269 on September 17, 2006, 05:53:46 PM
Think this thread should just end here and would like to thank everybody for the comments.
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My New League Season Arsenal:
Black Widow Radical Inferno Vapor Zone Maxim Spare
Post by: 302efi on September 17, 2006, 06:04:35 PM
quote:
302efi,
I'm calling you on your post about your Absolute. I don't believe one word your saying about the issues you had trying to get it replaced. We "Prefer" to go through the distributor channel with warranties so that the bowler and/or shop are not delayed in getting the ball replaced. NOBODY at Brunswick would have said anything you claimed. ANY warranty issue not handled on the local level would be handled by Brunswick direct. PERIOD !!!
Not sure why you brought me back into this...I have not posted in here in 7 days...
What you posted is exactly the way I expected it to be taken care, but that is not what happen !
Brunswick pretty much said:
Too bad-
Buy from a different proshop next time-
We (Brunswick) does not warranty are products through the end customer-
I don't know how hard that is to realize ?! I got a good rep on here, I have no reason to lie about it either. I got tons of balls and have no reason for a free one from you guys now.
I would not have thought with Brunswick being that big of a company, that you guys would have just said, "Fvck Off"...but how else would you taken it ?
Like I said, I talked to BrunsNick and I was gonna just let this thread die...
For some reason you wanna bring it back up with me ?...LOL
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Roto-Grip & Lane #1
When faced with a difficult situation, Jesus asks himself, "What would Chuck Norris do?"
Robo-Arm bowlers SUCK...
Post by: 302efi on September 18, 2006, 10:19:46 PM
Before this incident, I had no trouble with Brunswick balls and I have none now as well with the couple Brunswick balls I have.
I was just shocked that I got treated that bad when I inquired about the warranty.
Like I was telling BrunsNick, to be honest, it makes sense not to honor the warranty to the end customer, actually. If you did, then you would have everybody and their momma calling and emailing you guys for a free ball.
Giving the great way I've seen Storm, Rotogrip, Lane #1, Columbia & AMF handle some of the warranty claims of the users on Ballreviews, It was just weird I got treated totally horrible when I tried to get some warranty service.
Seriously though, if you a scan of someones proshop receipt for $219 (with the serial number on the receipt, pics of a cracked ball (with a pic of the serial number)...What would you do ?
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Roto-Grip & Lane #1
When faced with a difficult situation, Jesus asks himself, "What would Chuck Norris do?"
Robo-Arm bowlers SUCK...