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Author Topic: what the?  (Read 11340 times)

abrown

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what the?
« on: February 07, 2008, 05:29:56 AM »
in the past 2 days i have drilled a red zone and a strike zone up for customers both balls new in the box and in both balls i found a red plastic drinking straw in the ball going into the weight block one in the area of the mass bias the other just there. I called the 800 number at the brunswick place to ask about this but got the runaround and ended up getting transferred 5 times and finally left a message. My question is why in the hell are there drinking straws in the bowling balls? I know mexican labor is cheaper but thats ridiculous whats next tomatoes in place of a weight block. has any one else seen or heard of this? this is the main reason why i try to defer customers from buying these balls

 

Verbs

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Re: what the?
« Reply #16 on: February 09, 2008, 08:59:18 AM »
quote:
it wasnt a red straw like material it was indeed a red straw like you get at 7 11 for a slurpy had the spoon tip on it the brunswick rep contacted me yesterday saying that it was a clear pin not a straw. But the fact is its hard enough to sale brunswick equipment around here with so many factory jobs lost to moving to mexico i cant push them. people are interested till they see made in mexico, well from what i was told the cores and all the other things are made here and sent to mexico so be assembled but if i remember reading they completely shut down there plant and built one in Mexico for the pics i was asked not to post them by a brunswick person but i will as soon as i get them in my computer


abrown,

I apologize. I may have been misspoken about the red straw, but I have seen that before myself when I was working for Brunswick. Not seeing the ball in person, I assumed it was the same as what I had seen in my previous life.

Now that you have spoken directly to a Brunswick Rep., and they asked you not to post the picture, I would hope that you would abide by there wishes and not post it as what good would it do except "feed the trolls".

You are correct in stating that in some areas it is difficult to sell Brunswick products, and situations like this don't make it any easier. But as the Brunswick rep. informed you, the plant in Mexico just assembles the parts. The high performance cores are made here in the US at the same facility that has made Brunswick cores for many years. The cover stock materials are being supplied by the same vendors as when the plant was in Muskegon, MI.

And as I stated, I had seen this before. Even before the plant was moved to Mexico.

Since abrown has spoken to a Brunswick Rep. directly. And the situation will be resolved, I believe that there should be no further discussion on this as this particuler situation has been taken care of.

Verbs

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TheDude

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Re: what the?
« Reply #17 on: February 09, 2008, 09:53:56 AM »
I was always under the impression that the entire ball was made in mexico. Cores made in one part of the country and then shipped out and then back again? Might explain the constant delays and time consuming back orders.


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Joe Jr

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Re: what the?
« Reply #18 on: February 09, 2008, 10:02:09 AM »
quote:
I was always under the impression that the entire ball was made in mexico. Cores made in one part of the country and then shipped out and then back again? Might explain the constant delays and time consuming back orders.


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Timothy @Juniors Pro-Shops
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Located inside Pont Mercier Lanes.
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That's what I thought. I'm curious as to why there new core machine isn't being used.
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ccrider

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Re: what the?
« Reply #19 on: February 09, 2008, 07:30:53 PM »
Verbs,

Why should the conversation about this cease. Are you on Big B's payroll. If not, it seams like your are. Some of us would like to see the pics of this before we spend our money on more Big B balls.

Just because the problem has, as you say, been addressed by a Brunswick rep, nothing more should be said. You have got to just be kidding.

Will you input a profile so we can no more about the source of your opinion/
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Joe Jr

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Re: what the?
« Reply #20 on: February 09, 2008, 07:47:21 PM »
quote:
Verbs,

Why should the conversation about this cease. Are you on Big B's payroll. If not, it seams like your are. Some of us would like to see the pics of this before we spend our money on more Big B balls.

Just because the problem has, as you say, been addressed by a Brunswick rep, nothing more should be said. You have got to just be kidding.

Will you input a profile so we can no more about the source of your opinion/
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Larry was the product specialist for Brunswick in the North eastern territory.
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My Vid
Formerly Brunswick Lefty & Richard Cranium

Quote from Conspirator300/Chris-m:
And yeah, I do know it all.. I don't spend 30+ hours a week learning more about bowling for my heatlh... I do it so I know more than all of you.. which I do. (besides the random few that are staffers/work in the bowling business.. which that population is decreasing little by little)

Verbs

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Re: what the?
« Reply #21 on: February 09, 2008, 07:52:25 PM »
cc,

I will tell you this, I was an employee of Brunswick until from January 2002 to June 2007. I was basically a victim of corporate downsizing. Now I work for their largest customer.

So, if anyone has an axe to grind against Brunswick, it would be me.

But I choose to take the high road.

As I stated previously, in my years at Brunswick, I had seen something similar. It was explained to me as a spacer to keep the inner core "centered" in the outer core. abrown's case sounds to be different than what I had seen.

My feeling is that this is certainly an isolated case and should not discourage anyone from purchasing a Brunswick product.

In addition, as I stated, I work for Brunswick's largest customer (a VERY LARGE distributor in the mid-west). I see issues with every company. Brunswick is certainly no worse qualitywise, and in many ways better, than all of the other manufacturers that we sell. It just seems that Brunswick is under the magnifing glass.

My thought in asking abrown to adhere to the Brunswick reps. wishes not to put a photo on Ball Reviews is what purpose would it serve, other than satisfing a few peoples curiosity?

Have a great day and bowl well!!!!!!

Verbs
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Larry Verble

sdbowler

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Re: what the?
« Reply #22 on: February 09, 2008, 07:56:20 PM »
quote:
Verbs,

Why should the conversation about this cease. Are you on Big B's payroll. If not, it seams like your are. Some of us would like to see the pics of this before we spend our money on more Big B balls.

Just because the problem has, as you say, been addressed by a Brunswick rep, nothing more should be said. You have got to just be kidding.

Will you input a profile so we can no more about the source of your opinion/
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Those that can do. Those that can't complain.


Verbs (use to be VerbsWick if I recall right) worked for Brunswick for many years. He knows what he is talking about. There is no need to question what he is saying when it comes to Brunswick stuff. For the people that have been around for awhile know who he is. Somebody like him I would say does not need a profile. Now as far as the rep contacting and asking abrown not to post anything it is a smart move to do. Why do we need to see it. Why can't we honor Brunswicks request on this?
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ccrider

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Re: what the?
« Reply #23 on: February 09, 2008, 08:13:12 PM »
Verbs,

I do not question what you say. Nor do I question whether abrown knows the difference between a spoon and a spacer.

If it is truly a spacer, post the pics, let you look at them and say it is a spacer. If it's a spoon, like abrown, I say, what the??

If it is a spoon, it may not dissuade anyone from purchasing another Big B ball. Frankly, I would think that Brunswick people would like to know. Maybe they need to check their qc people, find and correct the problem. Don't you agree. I certainly don't like the ignore it and it will go away attitude.

CC
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Verbs

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Re: what the?
« Reply #24 on: February 09, 2008, 08:28:49 PM »
cc,

You are correct. The R & D department will want to see the ball. And knowing the Brunswick Boys the way I do, I am sure that they did ask abrown to either send them a picture, send the ball back to Brunswick or all the above.

But it will be best handled by abrown and Brunswick.

Personally, I think we have beaten this dead horse enough.

Verbs
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Larry Verble

wasted talent

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Re: what the?
« Reply #25 on: February 09, 2008, 10:22:54 PM »
I've experienced the hidden pin several times when drilling Viz-a-balls. Nothing like drilling a ball and having to tell the customer that they can't have their ball today because I need to clear fill a finger hole so they won't tear up their finger.

themachine300

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Re: what the?
« Reply #26 on: February 09, 2008, 10:38:50 PM »
Just to throw this in, we drilled a Vapor Zone for a customer about 3-4 months ago, and had a similar situation like this occur.  A red straw-like material was removed from the ball around the mass bias when we drilled the thumb.  The ball looked perfect before we put holes in it, nothing out of the ordinary.  When we drilled the thumb, this thing was slightly showing when we removed the bit.  I didn't know what to think of it. We grabed a pair of plyers and pulled it out.  I couldn't remeber if i posted about this then or not, but apparently its not a one-time thing.
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Sjf

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Re: what the?
« Reply #27 on: February 10, 2008, 08:23:33 PM »
quote:
jls, jls, jls......tsk tsk tsk.

Glad you quit crying and posting your usual bleating about how cruel brunswick was for discontinuing the Fury and making them available cheap and you can't make any money and, and, and, and........boo hoo.

There's hope for you yet.  Please feel free to post here instead of sending me insipid pm's.  If you read my profile you'd know how off base your childish post was.  Did you know that you too can post a profile?  Or would it just be so laughably lame that even you would be embarassed?




Cool daddy,  if you know how to read,  you would have known that our shop was sold out of Fury's when the Big B caved into a few of their dist. who were the ones that were crying,  cause they must have had too many in stock.  Our comment was the very poor timing of the closeout.  It came right at a time when real pro shops are stocking up for Christmas sales.  And may have bought Fury's from their dist.  before the closeout,  At full price!!!!

And isn't it rather odd, that 4 months after the closeout of the Fury,  that there still isn't a new Fury "heavy oil" ball to replace the closeout model.
One would think that the Nov. Dec. Jan. Feb. period, would be a good time to introduce a new model.  I believe it's called, "peak season".

Now you and a few of your Brunswick boys seem to always come on and bash anyone that makes a negitive post on Brunswick.  This straw thing is just another example.  

Now in our shop, we have never had anything like this happen.  And i believe that we did not even have one single defective Brunswick ball, in all of 2007.

If this was indeed a straw, it may just be an employee doing this.  If possible.  I don't feel it is a bad reflection on Brunswick.  And if it is like Verb said,  then there is really no problem.

Your two bit attacks on anyone who post something about Brunswick are childish.
If you owned a pro shop, and had Fury's in stock at full price, and then saw them footballed for $20-$30 less then you paid,  I believe even an idiot like you would be upset.  And if you or any of your Brunswick wan a bees don't like the truth,  too bad.

Your a joke.

Edited on 2/10/2008 10:17 PM

NicholasE

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Re: what the?
« Reply #28 on: February 16, 2008, 03:55:58 PM »
id like to see pics of this myself. I knew some big B stuff sucked but I didn't know they included the straw to suck with!! lol jk
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ccrider

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Re: what the?
« Reply #29 on: February 16, 2008, 05:44:45 PM »
Yea Abrown.

Please follow up so the truth will be known.

CC

quote:
quote:
in the past 2 days i have drilled a red zone and a strike zone up for customers both balls new in the box and in both balls i found a red plastic drinking straw in the ball going into the weight block one in the area of the mass bias the other just there. I called the 800 number at the brunswick place to ask about this but got the runaround and ended up getting transferred 5 times and finally left a message. My question is why in the hell are there drinking straws in the bowling balls? I know mexican labor is cheaper but thats ridiculous whats next tomatoes in place of a weight block. has any one else seen or heard of this? this is the main reason why i try to defer customers from buying these balls



abrown
Well you started this thread,  so why don't you finish it by telling us what you found out.  Or is that a top secret??
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Rileybowler

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Re: what the?
« Reply #30 on: February 16, 2008, 05:49:41 PM »
Maybe they put the straws in so you could have a coke while you were drilling the balls
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