BallReviews

Site Support => Bug Reports => Topic started by: charlest on August 09, 2017, 08:10:33 PM

Title: Continue getting pop-up notification of new message that I already read
Post by: charlest on August 09, 2017, 08:10:33 PM

Since Aug. 5th, Saturday, I keep getting a pop-up window notifying me that I have a new message. It turns out to be the latest new message that I already read AND responded to.

Normally once I read a message, I no longer get the pop-up. I did stop getting the email notification, which I also usually get.

Is there something new I must mark in my profile to stop this from happening?

Thank you.

Title: Re: Continue getting pop-up notification of new message that I already read
Post by: BallReviews-TECH on August 10, 2017, 03:43:46 PM

I just ran a maintenance on the forum to recalculate those counts which should hopefully help. Let me know if that cleared it.

Title: Re: Continue getting pop-up notification of new message that I already read
Post by: charlest on August 10, 2017, 04:28:25 PM

My Messages button no longer has  "[1]" next to it; so I suspect it has worked. Thank you.
If it reoccurs, I will let you know.

Title: Re: Continue getting pop-up notification of new message that I already read
Post by: charlest on August 14, 2017, 03:34:21 AM

It's back again. My  last message has been read AND replied to; yet this morning, I got the "You have a new message" pop-up and my "My Messages" button is set to "My Messages [1]".