BallReviews

Site Support => Bug Reports => Topic started by: JJM on October 11, 2013, 07:47:47 PM

Title: Site slow/sluggish
Post by: JJM on October 11, 2013, 07:47:47 PM
Wondering if anyone noticing the site is slow to load, even forum posts and misc...tend to come up slowly.  I am using Ipad2, not having issues with any other sites?

Thanks,
Joe
Title: Re: Site slow/sluggish
Post by: charlest on October 11, 2013, 09:53:52 PM
10 PM Friday: not having this problem, via PC.

5 PM Saturday: Now, I am getting sightly delayed opening of threads and of posting a written reply in a thread. The process is taking 3 - 5x as long as it usually does, from almost instantaneously to 5- 15 seconds.
Title: Re: Site slow/sluggish
Post by: SVstar34 on October 11, 2013, 10:01:09 PM
I'm not having any problems on my laptop with wi-fi
Title: Re: Site slow/sluggish
Post by: Strider on October 12, 2013, 08:22:32 AM
Once I'm in it's not too bad, but when I first open the site, it takes a lot longer than most sites.
Title: Re: Site slow/sluggish
Post by: JJM on October 12, 2013, 05:28:46 PM
Getting on definitely lags, but even some forum links can be up to 5 seconds (most of the time). Some much better than others. Anyone else with Ipad? 
Title: Re: Site slow/sluggish
Post by: tommyboy74 on October 12, 2013, 06:02:39 PM
I notice that the site is slow to load with a Core 2 Duo desktop and a Core i7 laptop.  Once I get in, it's usually a little better.
Title: Re: Site slow/sluggish
Post by: Urethane Game on October 12, 2013, 06:14:56 PM
Very slow here as well.  Ran a tracert and found a slow response time and a number of hops to their datacenter. 
Title: Re: Site slow/sluggish
Post by: JJM on October 12, 2013, 09:15:21 PM
Hey thanks guys, I assume there is not much I can do about it, but feel better it's not just me.  What's funny is, a few weeks ago I updated to ios 7 on Ipad (really don't like it), and it seems a bit more quirky now. I just can't remember before the update if I was faster on here before. Really not a big deal, just used to bouncing around quicker.
Thanks again.
Title: Re: Site slow/sluggish
Post by: charlest on October 14, 2013, 10:39:27 PM
still sluggish, very sluggish, only when trying to read a thread in a new window or writing/posting a reply within a thread.
Title: Re: Site slow/sluggish
Post by: kidlost2000 on October 15, 2013, 01:38:26 AM
Been slow both mobile and on desktop.
Title: Re: Site slow/sluggish
Post by: St. Croix on October 15, 2013, 04:02:41 AM
Slow to access from my PC, but OK once in
Title: Re: Site slow/sluggish
Post by: Greg T on October 17, 2013, 03:13:17 PM
 
 
 Still slow. Sometimes I wait 30 seconds or more for a topic to load. You think maybe someone could do something about it?
Title: Re: Site slow/sluggish
Post by: sevenpin63 on October 17, 2013, 03:28:34 PM
I know its been like this for a few weeks now.

We need some action.
Title: Re: Site slow/sluggish
Post by: BallReviews-scodaddy21 on October 17, 2013, 04:46:18 PM
Hey Guys.  Sorry for the delayed response.  One of our guys was out of the office so we missed checking this.  I will try to get the tech department to look into this and see if we can't get this fixed soon.  Thank you for your patience!

Thanks
Ballreviews
Title: Re: Site slow/sluggish
Post by: brooksguru on October 27, 2013, 10:16:52 AM
Noticed this when I joined recently, but drastically better today.

Due to low traffic?
Title: Re: Site slow/sluggish
Post by: sevenpin63 on October 27, 2013, 11:07:08 AM
Still sluggish for me, this is getting old.
Title: Re: Site slow/sluggish
Post by: Greg T on October 30, 2013, 08:49:09 AM
 
 Average of 30 second delay in loading pages today. Is anyone even CONSIDERING fixing this site??
Title: Re: Site slow/sluggish
Post by: BallReviews-TECH on October 30, 2013, 10:26:45 AM
We are working to find the source of the slow down but it is not a simple "fix x" solution. While it is happening a lot there doesn't seem to be a specific event causing it. I was also out for the past week due to a family emergency which didn't help matters.
Title: Re: Site slow/sluggish
Post by: billdozer on October 30, 2013, 11:46:32 AM
Since all the complaining have not had a problem on my galaxy note 2..im not sure why
Title: Re: Site slow/sluggish
Post by: JJM on November 22, 2013, 07:11:32 PM
Any further info on site issue...for me today not great at all 8pm eastern!
Title: Re: Site slow/sluggish
Post by: Greg T on December 09, 2013, 07:40:52 AM
 
 Toda6y is the worst it's been. BR must be using Obama's IT people!
Title: Re: Site slow/sluggish
Post by: St. Croix on December 09, 2013, 08:05:15 AM

 Average of 30 second delay in loading pages today. Is anyone even CONSIDERING fixing this site??

real s-l-o-w on my PC; fixing it: not a bad idea! LOL
Title: Re: Site slow/sluggish
Post by: Spider Man on December 09, 2013, 10:52:43 AM
I agree. Super slow of late.
Title: Re: Site slow/sluggish
Post by: MI 2 AZ on December 09, 2013, 11:38:11 AM
Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.
 More information about this error may be available in the server error log.
 

  Web Server at www.ballreviews.com

Title: Re: Site slow/sluggish
Post by: BallReviews-TECH on December 09, 2013, 02:46:41 PM
 >:( I am ready to jump on a plane and go kick our server a few times just for good measure. We made some changes that seem to have somewhat alleviated the issue after it got much worse this morning. We are still working on the issue but all the easy fixes we've been able to find have been done. We aren't giving up and are continuing to test things but I don't have a concrete eta for a full fix for the slowdowns.

tl;dr We're working on it but nothing new right now.
Title: Re: Site slow/sluggish
Post by: mattypizon on December 09, 2013, 05:01:15 PM
A sincere thank you for your efforts!
Title: Re: Site slow/sluggish
Post by: St. Croix on December 09, 2013, 05:55:37 PM
Yes, thanks for your work on the site. The speed is definitely improving.
Title: Re: Site slow/sluggish
Post by: charlest on December 29, 2013, 10:40:42 AM
Sunday, Dec.29, 11:40 Eastern time
Response, when bringing up a post in a thread and posting a reply, is still taking an aggravatingly long time, 30 - 90 seconds, using Mozilla Firefox on Windows 8.