I know Robadat, many pro shop operators don't treat it as a business and quite honestly that annoys me a great deal.
Your customers are coming in and paying for a service, you should be giving them the time of day and being 100 hundred percent sure that they're completely satisfied.
This was an important lesson I learned early on b/c even though I don't actually own the shops I work at (2 potentially 3), my boss is still counting on me to get the job done accurately and in an appropriate fashion.
You may not believe this but I am 17 years old as of right now and have been drilling for customers since 15.
This is my life and I wouldn't trade it for anything else in this world. I absolutely love what I do and get great satisfaction from my customer's success.
I drilled a Track Kinetic for a client who is in his 60s and after a couple of weeks getting used to the ball, he went on to shoot two sanctioned 300 games. He couldn't thank me enough for all the time I put in w/ him.
I know he'll be a loyal customer until the end of his bowling career and I will always be there for him.
Darren Andretta
Pat's Pro Shop
