quote:John,We are sending you a replacement heel. Thank you for your comments.Customers like you help us build better products.Thanks,Customer Service-----Original Message-----From: john jerkins "confucius" [mailto:jerkinsjo@lpisd.org]Sent: Wednesday, August 06, 2003 4:03 PMTo: info@dynothane.comSubject: From Dynothane.com: Attn Phil Cardinale