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Author Topic: Expensive Pro Shop Operator  (Read 8737 times)

SHEET

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Expensive Pro Shop Operator
« on: February 02, 2004, 10:05:24 PM »
I don't want to down play my driller. I just wanted to know if any one out there goes through the same thing that I do and my local bowling buddies goes through when it comes to dealing with a certain operator in our area. I don't want to mention his name, but this guy is really ridiculous when it comes to his prices. I know I personally spend alot on this hobby, especially with him, I'm not looking for a hand out and I know he has to eat and provide, but last saturday was the last draw. I had purchased a brand new ball from someone who wasn't using it, I brought the ball to my driller and with drilling and everything (inserts and slugs) he wanted $75 bucks. I know if I would've bought the ball from him that it would've been slightly cheaper. I didn't get upset, because everyone knows that this guy is very expensive. I took my new ball somewhere else that day and saved over $25.00 What are your thoughts on this? I already know of a few bowlers who won't even go in his shop to buy cleaner from him cause of his prices.

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a_ak57

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Re: Expensive Pro Shop Operator
« Reply #61 on: February 07, 2004, 08:09:50 PM »
The guy who owns our local pro shop, Skip, is very nice.  He is knowledgable, and will drill a retail price ball with inserts, and will help us bowlers who are confused or just don't know.

But on the other hand, some dumb employee who works there sometimes, I don't like.  He seems to have no knowledge of anything, and gives nothing at all except drilling.  Whenever I get a ball drilled, I just wait until Skip is there.  I remember, when I got my first reactive ball drilled, the guy didn't even explain the difference between conventional and finger-tip, I went with finger tip, and then had to shell out more money to get it plugged and redrilled.  But when Skip was there.

I'm not even going to bother with the other guy anymore, when for the same price, I get help, intelligence, and inserts from Skip.  

Obviously I seem to have both sides, the knowledgable, helpful good driller, and the kind who knows nothing, and just wants money.

Brickguy221

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Re: Expensive Pro Shop Operator
« Reply #62 on: February 07, 2004, 09:04:06 PM »
10 years ago there were several good drillers where I live. Accurate in recommendations, accurate in layouts, accurate in drilling and etc. I'm sure it is possibaly likewise where some of the rest of you live. Up to 2 years ago it was down to 1 and now there are none.

What's happened to all the good drillers? For the ones where I live, on the one 2 years ago, his wife filed for divorce and then he had some heart problems and had to quit. Then there was one that died from cancer. Another simply got "burned out" drilling and went elsewhere even though he had more business than he could handle and he was making plenty of money. Another got into financial trouble and "skipped" the country. And another went to work for Ebonite. And there was one more that simply got old and retired.

People took their place, but they can't drill. Why? Darned if I know. Have any of the rest of you experienced this in your areas? I know there is a bunch of learning to be a quality Pro Shop operator and an exceptional one like Sr. Kegler is fortunate to have, but what is the problem with all the new guys trying to drill and they can't. I can lay a ball out and I'm sure I can drill a ball accurate with the modern digital drilling machines of today, but these new guys can't even do that..........Does anyone have an explanation?

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HamPster

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Re: Expensive Pro Shop Operator
« Reply #63 on: February 07, 2004, 09:31:59 PM »
Either they're not paying attention or they don't really care.  Then of course there are the other ones that are constantly hounded by people who want their ball drilled NOW, and get very impatient if their ball takes so much as a minute longer.  The customers aren't the only ones who have a right to get upset, they can be very unreasonable, and it happens most of the time.  They want something now, perfect, and cheap and expect you to get on your knees and thank them for coming to you.  If you want something done correctly, bring it to me, sit down, and shut up.  How many of you squabble about getting a ball drilled, but will go right out and drop 300 bucks on a new driver or softball bat without even thinking about it?  All the guys at those stores just ring you up, they don't have to specially calibrate it or anything.
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SrKegler

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Re: Expensive Pro Shop Operator
« Reply #64 on: February 07, 2004, 09:51:37 PM »
3rd try, grammar cops caught me.

Where have all the good drillers gone?  Read some of the prior posts.  I don't understand why a bowler will spend hours on the internet trying to save $10-$20 and then blow $30 a nite on brackets and booze.

Drilling balls is an art, not something you can learn from a book.  A good driller, like OLI, can look at your hand, check your current pitches, and know exactly what is needed to make your ball fit like a glove.

A good driller can watch you throw a few balls and tell you what ball and drillings you need to conquer a certain condition.

I would bet 90% of the bowlers on this site experience thumb problems, finger problems, etc.  Yet we still complain about how much we have to pay to get something done right.

Of course, its a mute point, in a few years pro-shops will be a thing of the past.  We can all just order our equipment off the web, those guys are great and can do all this diagnosis over the phone.

Look at all the money we will save.

Why anyone in their right mind would want to pursue this as a career is beyond me.
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JOE FALCO

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Re: Expensive Pro Shop Operator
« Reply #65 on: February 07, 2004, 10:26:46 PM »
FORUM allows you to speak your piece .. others have .. this is NOT a direct response to ANYBODY .. just thoughts from what I've read: Do I need certain pitches in my thumb/fingers? Am I growing every time I buy a ball and my SPAN changes? Am I unhappy with the drilling of my CURRENT ball? If I answer NO to all these questions I asked myself .. Do I want to spend $75 for a DRILLING or spend 1/2 that and have the ball drilled like my last one! I guess there's a lot of questions I have to ask MYSELF!
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SrKegler

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Re: Expensive Pro Shop Operator
« Reply #66 on: February 07, 2004, 10:44:12 PM »
Joe:  The problem I see most of the time is most people have no idea if everything is correct until an expert shows them the difference.  Also, yes, things do change.  As we age we lose flexibility in our finger joints.  Most of us would benefit with some reverse pitch in the fingers.

I have seen people come in to get fitted, all the adjustments are made.  We then ask them how it feels.  Of course the answer is great.  However, once they start rolling the ball off their hands we see the fingers aren't coming out straight, needs a little more side pitch.

Look at all the posts we have about pitches and how to determine what is right or wrong.  Luckylefty has done a great job educating us.  Sure must be a bunch of inept drillers out there, otherwise everyone would just keep putting the same span and pitches in every ball.

My last set of changes were about 6 months ago.  Right now I'm due to have some more reverse put into the fingers, starting to get burns on the pads of my fingers.

Question everyone has to ask themselves is, are you sure what you have is right.  Most people have had the wrong drills for so long that it feels natural.

Good point though, next time I take the car into the garage, I'm sure not paying $75 an hour labor rates.  $37.50 is what it is worth.  After all, all those guys have to do is read a computer printout.

CYA in May, remember, I'm bigger & younger than you
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~~~SrK - Have balls, will travel

Old bowlers never die, we just don't score as often
Have Balls - Will Travel


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Mike Austin

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Re: Expensive Pro Shop Operator
« Reply #67 on: February 08, 2004, 03:56:11 PM »
In the grand scheme of things, who is to say what is too much?  The market says.  Joe Falco, Sheet, and others have their opinions, and that is all they are is opinions.  If this guy can get $75.00 for drilling, is making his customers happy, is doing a good job as far as they are concerned, then MORE power to him.

Joe F, the reason that you haven't gotten any drillers to admit that $75.00 is too high is because any GOOD driller would like to be making that much.  Unlike what Bamaster said, I charge $50 for drilling.  I give enough service that it is worth it.  GOOD drillers do that, we can let our work speak for itself.  Unknowledgeable, less talented drillers have to lower their price, because they can't do as good a job, $50.00 would be too much for their lesser service.  You get what you pay for.  The GOOD drillers know what is involved in giving good service, the cost of tools, maintenance on said tools and equipment, etc....

What happens when I suggest a ball for a customer and it is the wrong ball, period.  I eat it.  The ball comes back to me and I replace the ball with one that will perform to expectations, given that Isuggested this ball.  It was my mistake.  Luckily, that doesn't happen often.  A lesser pro shop would not do that.  That guarantee is part of why I can charge more.  Better service.

Somebody said that I said something about the Tour truck, which I haven't, but I will.  Last year it was $25.00 for drilling, milling holes was more.  They don't keep anybodies specs, you have to know your own.  They don't finish off the holes, you do.  They don't glue in the grips, you do.  If they make a mistake, too bad, usually.  They have one guy marking off lines, and 1-3 guys mashing holes.  Very streamlined, but they drill alot of balls.  They have a monoply, you can't compete with them, too expensive.  You also couldn't make a living trying to.  I'm lucky, I know my own specs and marked off my own lines.  They don't give much advice on layouts, surfaces, anything, just mash holes, they don't have time.  The ball company reps do the other things, but you have to ask for their advice, and their staff players come first.  I'm lucky again, I know most of those guys, so I can do ball talk pretty easily.

Somebody mentioned that you gotta be able to hit the lines.... If you don't mark off the lanes the same way every time, doesn't matter if you hit them or not.  Ball drilling requires more than most of you understand to do an excellent job.  I see work from some so called "pro" shop operators all the time.  I know who did the work just by looking at it.  I also DON'T see balls from a couple other shops very often, they do good work.

Unfortunately there are two large majorities in this industry.  The majority of bowlers don't want to pay for quality work, they mostly started off with crappy work and therefore don't want to pay for better.  The large majority of pro shops do shabby work, and have to lower their price in order to make sales.  A guy such as myself is seen as the bad guy, because I'm trying to make money.  I know more, do more, experienced more, provide more, therefore I can charge more.  That's business, supply and demand.  It has/is very hard to stick to my guns and charge my price to keep new people from going down the street.  BUT, the people that really want MY service will pay for it, those that don't won't, they will get what they pay for.  You don't see any pro shop owners drive around in Suburbans or Escalades too often.  If you do, their wife makes good money, or their family has money more times than not.  

Just like you say you did Joe Falco, I work hard, very hard, seven days a week.  I want to be compensated for my effort and expertise.  Why am I a bad person because I'm trying to provide for my family and have some of the decent things in life?

Maybe the knowledgeable people on here should do reviews for FREE.  Maybe I should get paid for everytime somebody clicks on my review.  I like that.  Then if you don't want to read a knowledgeable review, you get to read a crappy one for free.  Yeah, that's the ticket!!!!!  LOL!!!!
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Mike Austin
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