BallReviews

General Category => Miscellaneous => Topic started by: legend4life95 on July 05, 2006, 07:28:10 AM

Title: God I hate Fedex (Rant) UPDATED
Post by: legend4life95 on July 05, 2006, 07:28:10 AM
I think when buying balls online, I'm gonna have to start asking what company will be used first. If its fedex, no thanks!

First of all, I use nothing but UPS when I ship because there is a UPS Store here in town. The nearest Fedex ground/Home delivery terminal is about 1 hour away. Sure fedex may save you a couple dollars per package, but they screw up all the time. Out of the last 10 times I have received packages via fedex, at least 4 of those times they either lose my package or put it on the wrong truck and it ends up at the wrong terminal or they say the barcode is unreadable and it sits for a day or 2 before they replace it. I'm just tired of all their fvckups!! UPS does not have this many problems.

Right now I'm waiting on a ball from Ike that was shipped on 6/28/06 and it was scheduled to be delivered today 7/5/06. Thats already a long transit time. Now this morning I tracked it and it ended up going to Raleigh NC instead of Greenville NC. Raleigh is less than 45 minutes from me but my packages usually come from Geenville. I called fedex to see why it was in Raleigh. It was put on the wrong truck. I asked if I could just come pick it up and they tell me no. They are gonna put it back on another truck and pass right by my city and take it another hour on the other side of me to Greenville and then greenville will deliver it 2 days later. New delivery date will be 7/7/06.

Like I said, this is about the 4th time I have had problems with fedex out of the last 10 times. I have grown to hate them with a passion!

Has anyone else ever had this many problems with them?
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****Kids in the back seat cause accidents; accidents in the back seat cause kids.****

Edited on 7/6/2006 10:17 PM
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: Laybzz74 on July 05, 2006, 03:45:35 PM
Tim,
 Sorry to hear of your issues with Fed Ex; I'm very fortunate that I've only had one issue with them (ball arrived damaged and I'm working through the claim process now).
--------------------
Man, I LOVE this game; and I love it even more now that I'm using LEGENDS/LaneMasters equipment !!!
 "Master the Lanes with Legendary hitting power" !!!

Robb in O'Fallon, IL 62269 (near Scott AFB)
LAYBZZ74@AOL.COM (Email and PayPal addy)
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: thfonz98 on July 05, 2006, 03:45:36 PM
I've never had a problem with fedex out about ten balls ive sent out or received btw
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www.bowlingballexchange.comMy ebay items (http://"http://search.ebay.com/_W0QQsassZthfonz98QQhtZ-1")
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: legend4life95 on July 05, 2006, 03:56:11 PM
I would be able to deal with it better if their Customer Service was worth a damn. They are no help and very short with you. Just ready to get you off the phone so they can get back to talking with their freinds on the phone.
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****Kids in the back seat cause accidents; accidents in the back seat cause kids.****
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: Strapper_Squared on July 05, 2006, 04:18:56 PM
You all have probably read my Fed Ex rants over the past few months...  basically, I spent roughly $1500 in 2005 shipping through FedEx exclusively.  I think during that time period I had to file two or three claims on packages that were lost or damaged.  It was an inconvenience, but happens.  Next, I ship a package to Canada and FedEx neglects to charge the recipient the appropriate fees for customs and taxes.  They claim they attempted to collect money for the recipient, but were unable and therefore it was MY responsibility.  I called "customer dis-service" several times (which was a big loop as I was forwarded from one office to another) and it was like talking to a wall.  Besides being able to recite a "2-font sized" disclaimer in their shipping policy, they were totally useless.  I requested either the charges ($75 "customs" charge on my account from an $8 shipment) be waived or my account cancelled.  They wouldn't budge, so I cancelled my account and have been giving them the best advertisement possible...word of mouth.  Stay away from them.  I have been using UPS now for four months...

S^2
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+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+

"Chuck Norris doesn't say "who's your daddy", because he knows the answer."

-borrowed from ChuckNorrisFacts.com (http://"http://www.chucknorrisfacts.com")
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: JessN16 on July 05, 2006, 06:44:01 PM
FedEx completely screwed up a ball purchase I made recently. Their customer service is terrible, always has been. Not to mention they lost two of my wife's Christmas presents -- never did find one of them.

UPS, meanwhile, has given me problems on a whopping total of two shipments in 16 years. FedEx has messed up somewhere between a third and a half of everything I've shipped/received. Go UPS if at all possible.

Jess
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: pin-chaser on July 05, 2006, 07:17:04 PM
There are exceptions to all rules. The vast majority of packages arrive on time from all the carriers. Everyone experiences issues. What separates FEDEX from everyone else is the fact that they track the packages and know where they are at all times. No other carrier does this. Sure if the lable comes off or the box is damaged (and I believe a 15 lbs ball inside a weak box might cause freguent damage). I have shipped many single balls from several carriers and have experienced these issues. But when I ship a 4 ball box, I have never experienced an issue with FEDEX. I once shipped a $1000 amp from a certified dealer using UPS overnight and it took 3 weeks and I had to drive to the truck 30 miles away because no one from UPS could find my address and I get mail everyday.




--------------------

Bowling Tips and Articles at: www.bowlingknowledge.com
IRC: Internet Relay Chat on Dalnet #striketalk. 24x7x365
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: legend4life95 on July 05, 2006, 07:24:17 PM
quote:
What separates FEDEX from everyone else is the fact that they track the packages and know where they are at all times. No other carrier does this.



How do you figure? UPS tracks their packages and know where their at at all times too. UPS does'nt seem to have a problem keeping the labels on their boxs. Maybe b/c they don't throw them around and run over them with the trucks?

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****Kids in the back seat cause accidents; accidents in the back seat cause kids.****
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: pin-chaser on July 05, 2006, 07:37:54 PM
UPS ships via fedex through the air. UPS trucks bring packages to FEDEX airplanes and picks them up and delivers them. They piggyback on the FEDEX tracking system
--------------------

Bowling Tips and Articles at: www.bowlingknowledge.com
IRC: Internet Relay Chat on Dalnet #striketalk. 24x7x365
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: legend4life95 on July 05, 2006, 07:42:43 PM
quote:
UPS ships via fedex through the air. UPS trucks bring packages to FEDEX airplanes and picks them up and delivers them. They piggyback on the FEDEX tracking system



I don't know about all that, but I know UPS still tracks all their stuff even when its on the UPS trucks from terminal to terminal until it says on truck out for delivery and as soon as they leave the package at the residence it will say deliverd.
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****Kids in the back seat cause accidents; accidents in the back seat cause kids.****
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: jkiser01 on July 05, 2006, 08:25:42 PM
I have had many more problems with UPS ground than Fed Ex over the past 2 years. I personally have a Fed ex account and a Kinkos on my way to work and I can drop my packages off there. The closest UPS place (UPS Store) upcharges about 20% so thats out for me.

There is always a possibility of having problems with any courier you pick, regardless if its UPS, Fed Ex or DHL. The only one I never use is the US Mail.

To me its not that big of a deal if something is a couple days late, as long as it gets to me undamaged. Thats whats important to me..
--------------------
Official member of the Texas Express, 2005-2006 BallReviews.com Scratch Doubles Champions!!!!!

on 4/18/06: 193 298 193, now thats a consistant league night, huh?? LOL..
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: Juggernaut on July 05, 2006, 08:38:06 PM
quote:
There are exceptions to all rules. The vast majority of packages arrive on time from all the carriers. Everyone experiences issues. What separates FEDEX from everyone else is the fact that they track the packages and know where they are at all times. No other carrier does this. Sure if the lable comes off or the box is damaged (and I believe a 15 lbs ball inside a weak box might cause freguent damage). I have shipped many single balls from several carriers and have experienced these issues. But when I ship a 4 ball box, I have never experienced an issue with FEDEX. I once shipped a $1000 amp from a certified dealer using UPS overnight and it took 3 weeks and I had to drive to the truck 30 miles away because no one from UPS could find my address and I get mail everyday.


  Yes, and I believe that the exception is when they DO deliver on time and in good condition.

  Out of the five balls I have had shipped to me by fed-ex ( f'ing-ex if you ask me!), one got here when it was supposed to. Two were sent to the wrong city and took 3 extra days to get to me, one was two weeks late because they couldn't find it, and the last one never got here.  I live in East Texas and they found the EMPTY box on the loading dock in SEATTLE WASHINGTON! That was a bit odd, being as it was coming from St. Louis.  What damn plane did they put it on to get to Washington state instead of Texas?

  Like the original poster said, If the shipper is using fed-ex, I will request an alternative shipper.  If the answer is no, THEN I DO NOT BUY!




--------------------

Bowling Tips and Articles at: www.bowlingknowledge.com
IRC: Internet Relay Chat on Dalnet #striketalk. 24x7x365[/quote]
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"The difference between stupidity and genius is that genius has its limits."
Albert Einstein



Edited on 7/5/2006 8:34 PM
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: legend4life95 on July 05, 2006, 08:54:25 PM
Update:

Well fedex told me earlier today that I could not come and pick the package up in Raleigh and that they were gonna put it on a truck to Greenville which is the terminal that actually delivers back to me. Well Geenville is southeast of Raleigh by about 1-1/2 hours. I just checked the tracking again and they put it on a truck and took it back to Durham!! That is heading back northwest What the HE11 is wrong with these peckerheads?!? This is crazy!
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****Kids in the back seat cause accidents; accidents in the back seat cause kids.****

Edited on 7/5/2006 8:56 PM
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: manu57 on July 05, 2006, 08:55:12 PM
The company I work for does Millions of dollars in Fed Ex shipments each year.  I will tell you this; Fed Ex itself is a great company, Fed Ex ground is not directly connected with any other Fed Ex department.  They are there own seperate entity.  They are making a bad name for the entire Fed Ex Family  Fed Ex overnight, 2 and 3 day services are excellent.  Ground is absolutely terrible.  SO bad, that customers are demanding Ground Shipments by UPS only.  Let Fed Ex know the issues you have been having with the Ground Service.  If we all chip in, they might actually do something.  They have seen my companies numbers go down in the past year, and they have definitley started taking notice.
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The only difference between Genius and Stupidity is Genius has its Limits
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: jkiser01 on July 05, 2006, 09:00:38 PM
If someone decided not to buy one of my bowling balls because I use fed ex, I personally think thats riduculous but to each his own.. I will eventually sell it to someone, I am sure of that..

Like I said, I have used fed ex ground exclusively for about 2 years and had 3 or 4 small problems (delay in shipment) and I have had UPS Ground lose 2 balls shipped to me and I mean completely lose them.. Thats NEVER happened with Fed ex for me..

ALL of the delivery companies have a chance of screwing up and like I said before, if a ball is delayed a day or so, whats the big deal..
--------------------
Official member of the Texas Express, 2005-2006 BallReviews.com Scratch Doubles Champions!!!!!

on 4/18/06: 193 298 193, now thats a consistant league night, huh?? LOL..


Edited on 7/5/2006 8:59 PM
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: legend4life95 on July 05, 2006, 09:03:55 PM
quote:
ALL of the delivery companies have a chance of screwing up and like I said before, if a ball is delayed a day or so, whats the big deal..
 



If I wanted it to take 2 weeks or longer I would just use USPS. Besides, Fedex Customer Service is horrible and they could give a rats azz about you.
--------------------


****Kids in the back seat cause accidents; accidents in the back seat cause kids.****
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: jkiser01 on July 05, 2006, 09:15:28 PM
And UPS customer service is any better !! LOL.. Come on seriosuly..

I have shipped over 100 packages (and probably received another 50 or so) the past 2 years with fed ex ground and had 4 minor mishaps, no lost packages and no damaged items. I have had several bad experiences with UPS ground (both shipping and receiving) and 1 with DHL. I am sorry, its just a fact of life that mistakes are gonna happen with ALL COURIERS!!

I could also care less if Fed ex gives a rats azz about me or not.. I have an account with them and thats it.. I don't own any fed ex stock or anything like that!! LOL..

quote:
quote:
ALL of the delivery companies have a chance of screwing up and like I said before, if a ball is delayed a day or so, whats the big deal..
 



If I wanted it to take 2 weeks or longer I would just use USPS. Besides, Fedex Customer Service is horrible and they could give a rats azz about you.
--------------------


****Kids in the back seat cause accidents; accidents in the back seat cause kids.****

--------------------
Official member of the Texas Express, 2005-2006 BallReviews.com Scratch Doubles Champions!!!!!

on 4/18/06: 193 298 193, now thats a consistant league night, huh?? LOL..

Edited on 7/5/2006 9:12 PM
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: Brickguy221 on July 05, 2006, 10:25:56 PM
quote:
And UPS customer service is any better !! LOL.. Come on seriosuly..


UPS Service is definitely better. Way better. To this day, I have never had a problem with a single UPS delivery to my residence, but I can't say the same for Fed-EX. Two out of the last three packages delivered by Fed-EX that I was supposed to receive at my residence, were delivered to another house with the same numerical but different street address on a different street. Go figure.....

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Brick

Edited on 7/5/2006 10:22 PM
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: lane1convert on July 05, 2006, 10:32:16 PM
I have only used Fed-Ex one time, to ship 4 different bowling balls to 3 different people.  The first 3 balls made it to the right 2 people, but the last one was lost the day after it was shipped, and they have NO CLUE where it is or what could've happened to it.  Luckily, StormwickBowler758, the recipient, is cool with it and we have been working on trying to figure it out.  I went to the place I shipped it and fil;ed through them and he is doing somehting of the same.  Hopefully it all works out, and soon.

On a positive note, ALL other dealings I have ever done on here and BBE were sent through UPS WITHOUT ONE SINGLE PROBLEM.  That's the last time I try to save a buck or two through Fed-Ex.  This is just my opinion and experiences with both companies.

-Tyler
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*F.O.S. is growing
"Life is short...and so is Gary Coleman"
"It ain't over til the Fat Lady takes a shower"
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: legend4life95 on July 05, 2006, 10:38:23 PM
This thread speaks for itself.

The majority that posted here have had numerous problems with fedex. Some have had problems with UPS but far less. If UPS screws something up, they are more willing to look into it and figure out whats going on for you. Fedex tells you the smae thing you already know and nothing more. They don't seem to care if continue to use their service or not.

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****Kids in the back seat cause accidents; accidents in the back seat cause kids.****
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: legend4life95 on July 06, 2006, 06:31:42 AM
Unbeleivable.......I tracked the package this morning and now it is in Ashland , VA. They are taking my package through every city and state around me. They had it within 45 minutes of me and now taking it backwards. WTF
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****Kids in the back seat cause accidents; accidents in the back seat cause kids.****
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: jkiser01 on July 06, 2006, 09:20:50 AM
Harry,

I could not agree with you more... having 1 package get mis-routed should not be a big deal and bashing fed ex isn't going to fix his problem or make people stop using fed ex, but I do understand his frustrations.. My point was this same issue could be happening right now if the package was sent using UPS ground.. Stuff like this is bound to happen when thousands of packages get sent everyday all over the world..

I do agree with you on fed ex ground being cheaper than UPS ground and faster to most areas..

This has been a Fed Ex bash post, but I am not running out and changing over to UPS because of this, I do know that.. LOL..




quote:
I started using FedX ground due to the cost. Much cheaper for me. I guess this is just turning into a Bash party against FEDX, and not to deny problems some have had the vast majority of shipments make it and faster than UPS and Cheaper, for me its worth the difference in price. I just think this post is a cheap shot, as if this fellow legend4life has the last word on the matter. Its just petty. But he will go on blah blah FEDX @@##$$%%^^&&%#! done me wrong! zzzzzzzzz. So if its worth another five bucks per ball go ahead and use UPS then all your troubles will be solved once again your life will be just one sweet song after another.
--------------------
Harry  

--------------------
Official member of the Texas Express, 2005-2006 BallReviews.com Scratch Doubles Champions!!!!!

on 4/18/06: 193 298 193, now thats a consistant league night, huh?? LOL..

Edited on 7/6/2006 9:20 AM
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: Hamburglar on July 06, 2006, 10:17:29 AM
quote:
Right now I'm waiting on a ball from Ike that was shipped on 6/28/06 and it was scheduled to be delivered today 7/5/06. Thats already a long transit time.


OK, they did screw up by putting it on the wrong truck to Raleigh...HOWEVER, the rest of your rant about the long delivery time is unfounded.  REMEMEBER, this was a HOLIDAY WEEK/WEEKEND...if it shipped on the 28th, it was only in transit through the 30th and then sat on a truck or in a warehouse somewhere until after the 4th of July holiday...not there fault for the long delivery, it was shipped at a bad time...would have happened using UPS, USPS, or any other shipping company.  Just a little something to think about...
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That which doesn't kill you will only make you stronger, that which doesn't make you stronger is a waste of time!


Edited on 7/6/2006 10:14 AM
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: Brickguy221 on July 06, 2006, 11:02:34 AM
quote:
I started using FedX ground due to the cost. Much cheaper for me. I guess this is just turning into a Bash party against FEDX, and not to deny problems some have had the vast majority of shipments make it and faster than UPS and Cheaper, for me its worth the difference in price. I just think this post is a cheap shot, as if this fellow legend4life has the last word on the matter. Its just petty. But he will go on blah blah FEDX @@##$$%%^^&&%#! done me wrong! zzzzzzzzz. So if its worth another five bucks per ball go ahead and use UPS then all your troubles will be solved once again your life will be just one sweet song after another.
 


Harry, I don't like to disagree with a friend and fellow Okie, but even though I agree that Fed-EX is cheaper, if you will go back and read my post you will see that to me, as far as I am concerned, they are not better. I am more than willing to pay UPS a few more bucks and have the excellent delivery to my residence as well as fast-on time shipments they have always given me vs the recent problems I have had with Fed-EX that I pointed out in my post a few posts above yours. A one time error by Fed-EX I can understand, but 2 out of the last three deliveries I find unacceptable.

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Brick
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: Brickguy221 on July 06, 2006, 12:17:54 PM
This UPS & Fed-EX thing appears to be like chain stores and problems people have with them in different locations. For example, in one location, people love Home Depot and hate Lowes because of great help from workers, customer service  and so forth and in another location, people love Lowes and hate Home Depot for the same reasons. From my experience with the Home Depot & Lowes thing, I suspect it is the local management of those stores as two of these stores I go to, there is a huge difference in the manager and his style and attitude between the two stores. In one store the help is happy, cheerful, helpful, and etc. and in the other store, I can't wait to get out of that store and be on my way.

This same thing may be true with UPS & Fed-EX, I don't know.

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Brick
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: jkiser01 on July 06, 2006, 01:25:26 PM
My point about this issue from the very beginning was this:

A couple day delay in receiving a package is nothing to get upset and bash a company about.. Slowness in delivery could happen (and does) with ALL couriers but that doesn't mean they s*ck. With this just being a holiday weekend and them being off 1 day means they have 2 days of packages they need to get somewhere in 1 day. I personally totally understand that. Fed Ex employees deserve a day off just like all of us did. To post something like that after 1 package gets delayed is ridiculous IMO, but to each his own.. If you have proof (and not here say) that this has happened multiple times, thats a different story..

Fed Ex is not perfect and either is UPS or the US Mail.. The bottom line for me is this.. Did I receive my package safely? Thats the most important thing to me..
--------------------
Official member of the Texas Express, 2005-2006 BallReviews.com Scratch Doubles Champions!!!!!

on 4/18/06: 193 298 193, now thats a consistant league night, huh?? LOL..
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: Strapper_Squared on July 06, 2006, 02:53:55 PM
quote:
Let Fed Ex know the issues you have been having with the Ground Service.  If we all chip in, they might actually do something.  They have seen my companies numbers go down in the past year, and they have definitely started taking notice.



Obviously you have never called their customer service.  I could imagine that call would go something like this:
 
dial 1800gofedex and spend 5 minutes navigating through phone menus

wait 10 minutes on hold

FedEx: Your call may be monitored for quality assurance...  Welcome to FedEx, can I have your last name?

Customer: Smith

FedEx: Mr Smith what can we do for you today?

Customer:  I would like to notify you of poor service during my last fifteen shipments.

FedEx: I'm sorry Mr Smith, only our Tennessee office handles complaints, you will have to call them.

Customer:  Can you connect me to the Tennessee office?

FedEx: No, I'm sorry.  

Customer: Can you give me their phone number?

*Repeat steps first 6 lines*

FedEx: I don't really know what to tell you Mr Smith.  FedEx strives to give all of its customers the best possible service.

Customer: Then how did 5 out of my last 15 packages get damaged or lost?

FedEx: I don't really know what to tell you Mr Smith.  FedEx strives to give all of its customers the best possible service.

Customer: I hope this call was monitored because your customer service is horrible.

FedEx: Is there anything else we can help you with today?


--------------------
+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+

"Chuck Norris doesn't say "who's your daddy", because he knows the answer."

-borrowed from ChuckNorrisFacts.com (http://"http://www.chucknorrisfacts.com")
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: Brickguy221 on July 06, 2006, 03:06:34 PM
quote:
A couple day delay in receiving a package is nothing to get upset and bash a company about.. Slowness in delivery could happen (and does) with ALL couriers but that doesn't mean they s*ck. With this just being a holiday weekend and them being off 1 day means they have 2 days of packages they need to get somewhere in 1 day. I personally totally understand that.  


Jim, I agree and support you on this statement. You are 100% right in what you said here. However, due to the problems I have had with Fed-EX, one of which I pointed out in a post here, I will have to lean towards giving my business to UPS even though the cost is a few dollars more, but to bash any company whether it is Fed-EX or UPS for a day or two delay in a delivery because of a holiday week-end is wrong. I would have to support Fed-EX on this one issue, but can't support them on messing up for me recently as I pointed out in my post.

We all have our favorites and our reasons for our favorites, so everyone needs to let this thing die right now and here as all the arguing back and forth isn't going to change ONE SINGLE THING. This is my last post on this topic guys.
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Brick
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: jkiser01 on July 06, 2006, 03:12:44 PM
Brickguy221,

I didn't take any of your reply as arguing.. This is a forum and we are all just discussing our opinions and feelings, thats all..

Strapper, that was great and very much true but UPS is the same exact way.. I had issues with a lost package and ask UPSwhat to do next and it was a total nightmare.. The entire process took almost 2 months to get back $100 bucks..




--------------------
Official member of the Texas Express, 2005-2006 BallReviews.com Scratch Doubles Champions!!!!!

on 4/18/06: 193 298 193, now thats a consistant league night, huh?? LOL..
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: Strapper_Squared on July 06, 2006, 08:22:02 PM
quote:


Strapper, that was great and very much true but UPS is the same exact way.. I had issues with a lost package and ask UPSwhat to do next and it was a total nightmare.. The entire process took almost 2 months to get back $100 bucks..




I don't doubt that.  I have been fortunate enough to have good luck (so far anyways) with UPS.  I think sometimes the companies forget that we pay their salaries and they actually work for us...

S^2
--------------------
+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+

"Chuck Norris doesn't say "who's your daddy", because he knows the answer."

-borrowed from ChuckNorrisFacts.com (http://"http://www.chucknorrisfacts.com")
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: legend4life95 on July 06, 2006, 10:21:45 PM
Update:

Well I received the package today and what do you know....they damaged the ball. The ball was wrapped in plastic bag and then double boxed. It looks as if someone hit the box with the claw of a hammer and it penetrated both boxes and left about a 1 inch long gash deeper than resurfacing will fix. It will have to be plugged to fix. Thanks fedex!


--------------------


****Kids in the back seat cause accidents; accidents in the back seat cause kids.****
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: jkiser01 on July 06, 2006, 10:30:45 PM
wow, sorry to hear about the ball being damaged. You for sure have had some very bad luck with this whole deal. Like I said, I have shipped over 100 balls and received another 50 or so over the past 2.5 years and never had a ball damaged by fed ex..

It sounds this deal from the beginning was bad.. I am sorry it all ended up this way for you..

quote:
Update:

Well I received the package today and what do you know....they damaged the ball. The ball was wrapped in plastic bag and then double boxed. It looks as if someone hit the box with the claw of a hammer and it penetrated both boxes and left about a 1 inch long gash deeper than resurfacing will fix. It will have to be plugged to fix. Thanks fedex!


--------------------


****Kids in the back seat cause accidents; accidents in the back seat cause kids.****

--------------------
Official member of the Texas Express, 2005-2006 BallReviews.com Scratch Doubles Champions!!!!!

on 4/18/06: 193 298 193, now thats a consistant league night, huh?? LOL..
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: legend4life95 on July 06, 2006, 10:36:17 PM
quote:
I just think this post is a cheap shot, as if this fellow legend4life has the last word on the matter. Its just petty. But he will go on blah blah FEDX @@##$$%%^^&&%#! done me wrong! zzzzzzzzz.  




Harry, this was not a cheap shot at fedex bud. I have a right to express my opinion and experiences with whatever I want. I don't expect the loyal fedex customers to change. You have a right to use whoever you choose. And who the fvck said I get the last word?!? I posted this topic and it is open for discussion from all parties that choose to share stories. It may be petty to you, but the transit time was not my major beef. As you and jkiser got your facts wrong, this is not the only time I got a package late or had problems. If you would both read instead of briefing, I stated this is about the 4th time out of the last 10 times that different problems have occurred. Labels being replaced, the ball sitting still for days, packages being lost and nobody knows where its at for several days, delivering to the wrong house. The Customer Service is what really ticked me off this time. Read next time before you open your mouth.



 
quote:
Harry,

I could not agree with you more... having 1 package get mis-routed should not be a big deal and bashing fed ex isn't going to fix his problem or make people stop using fed ex,




jkiser, as I stated above, read before you speak. It clearly says in my original post that  
quote:
Out of the last 10 times I have received packages via fedex, at least 4 of those times they either lose my package or put it on the wrong truck and it ends up at the wrong terminal or they say the barcode is unreadable and it sits for a day or 2 before they replace it.



Now this has turned into damaged goods since it was delived today. It looks as if it was intentional to me.
--------------------


****Kids in the back seat cause accidents; accidents in the back seat cause kids.****
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: legend4life95 on July 06, 2006, 10:41:15 PM
quote:
I have found People gripe and complain and go into these emotional rants because it gives them a charge, and they don't want to let go of it till they get there little drama fix, but such is life with the unenlightened.
 



I don't get a charge or a fix off posting a rant. If it bothers you that much, feel free to exclude yourself from further discussion sir.
--------------------


****Kids in the back seat cause accidents; accidents in the back seat cause kids.****
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: jkiser01 on July 06, 2006, 10:43:04 PM
hey,

just like you where stating your opinions on stuff, thats all we where doing. I said I was sorry the ball ended up getting damaged and I did read all of your posts.. My only thing was to me its not a big deal if a ball is a couple of days late, thats all I said...

I understand your upset, but no need to bash harry and myself over opinions we made.. I was just explaining that I personally have been very happy with fed ex and not very happy with ups. You are free to use whoever you want for shipping but this could have happened with ups or dhl for that matter. It was just a bad experience with fed ex ground.. NO one is perfect and once again, sorry this unfortanate situation happened to you..

JK

quote:
quote:
I just think this post is a cheap shot, as if this fellow legend4life has the last word on the matter. Its just petty. But he will go on blah blah FEDX @@##$$%%^^&&%#! done me wrong! zzzzzzzzz.  




Harry, this was not a cheap shot at fedex bud. I have a right to express my opinion and experiences with whatever I want. I don't expect the loyal fedex customers to change. You have a right to use whoever you choose. And who the fvck said I get the last word?!? I posted this topic and it is open for discussion from all parties that choose to share stories. It may be petty to you, but the transit time was not my major beef. As you and jkiser got your facts wrong, this is not the only time I got a package late or had problems. If you would both read instead of briefing, I stated this is about the 4th time out of the last 10 times that different problems have occurred. Labels being replaced, the ball sitting still for days, packages being lost and nobody knows where its at for several days, delivering to the wrong house. The Customer Service is what really ticked me off this time. Read next time before you open your mouth.



 
quote:
Harry,

I could not agree with you more... having 1 package get mis-routed should not be a big deal and bashing fed ex isn't going to fix his problem or make people stop using fed ex,




jkiser, as I stated above, read before you speak. It clearly says in my original post that  
quote:
Out of the last 10 times I have received packages via fedex, at least 4 of those times they either lose my package or put it on the wrong truck and it ends up at the wrong terminal or they say the barcode is unreadable and it sits for a day or 2 before they replace it.



Now this has turned into damaged goods since it was delived today. It looks as if it was intentional to me.
--------------------


****Kids in the back seat cause accidents; accidents in the back seat cause kids.****

--------------------
Official member of the Texas Express, 2005-2006 BallReviews.com Scratch Doubles Champions!!!!!

on 4/18/06: 193 298 193, now thats a consistant league night, huh?? LOL..
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: legend4life95 on July 06, 2006, 10:48:46 PM
quote:
Harry,

I could not agree with you more... having 1 package get mis-routed should not be a big deal and bashing fed ex isn't going to fix his problem or make people stop using fed ex, but I do understand his frustrations..
 



jkiser, if you did read my post, then why did you respond with the above? This rant was not about this one single experience. It was about the last 4 of 10.

--------------------


****Kids in the back seat cause accidents; accidents in the back seat cause kids.****
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: jkiser01 on July 06, 2006, 10:53:09 PM
Legend,

I was referring to harrys's post when I made those comments.. There where alot of things being tossed back and forth and I guess I missed something along the way that you had this happen 4 out of 10 times.. Thats really hard to believe, but I have no reason not to believe you.. Thats just some really terrible luck IMO..

I am sorry if I said anything to offend you, thats was not my intention..

JK


--------------------
Official member of the Texas Express, 2005-2006 BallReviews.com Scratch Doubles Champions!!!!!

on 4/18/06: 193 298 193, now thats a consistant league night, huh?? LOL..
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: legend4life95 on July 06, 2006, 10:53:46 PM
quote:
I understand your upset, but no need to bash harry and myself over opinions we made..



Harry is the one that came here and bashed me. I am not bashing either of you for posting your opinions on fedex or ups.  

Harry posted  
quote:
I just think this post is a cheap shot, as if this fellow legend4life has the last word on the matter. Its just petty. But he will go on blah blah FEDX @@##$$%%^^&&%#! done me wrong! zzzzzzzzz.


He should read and know what the rant is about before responding in this manner.


--------------------


****Kids in the back seat cause accidents; accidents in the back seat cause kids.****
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: legend4life95 on July 06, 2006, 10:56:15 PM
quote:
I missed something along the way that you had this happen 4 out of 10 times.. Thats really hard to believe, but I have no reason not to believe you.. Thats just some really terrible luck IMO..
 



Yeah, it is hard to beleive!!! Thats my point. There is no way this should be happening this often.

--------------------


****Kids in the back seat cause accidents; accidents in the back seat cause kids.****
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: legend4life95 on July 06, 2006, 11:03:22 PM
quote:
I am sorry if I said anything to offend you, thats was not my intention..

JK





No harm done. I was just more surprised with Harrys responses than anything. I have dealt with both of you guys here and thought he had more class than what his posts showed. oh well.

--------------------


****Kids in the back seat cause accidents; accidents in the back seat cause kids.****
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: slowmofo908 on July 07, 2006, 01:10:24 PM
UPS is shipping faster than ever.  1-3 day ground if shipped from the east to the midwest.  ( depends on how far )    I love me some ups
--------------------
dirty jerz
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: Smash49 on July 07, 2006, 01:25:41 PM
We have had excellent luck with DHL and the USPS over the years so when I get something from another carrier I'm really surprised at the condition it arrives in.  We buy photo equipment from a place in Oregon and they ship FedEx.  The box looked like it had been through a war.  All our order was hanging out everywhere.    It was slightly damaged.  The UPS guy that delivers is good.  Rings the doorbell and is out in the truck when I get to the door.  He at least waits a minute until I get the package and give him the thumbs up that it is ok.

Smash49
--------------------
Smash49
robert@bowlersslidesock.com
Put Your Best Slide Foot Forward!!! www.bowlersslidesock.com

www.slsmdesigns.com/irvinghighbowling - www.strikingcatbowling.com
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: EL on July 07, 2006, 02:01:13 PM
Geez the drama over something this simple.  It goes from a venting rant to you bashing me and I bashing you. Move on why don't we?
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: Noy on July 07, 2006, 03:52:14 PM
My first purchase from this board went bad.  Guy ships me 2 balls through fex ex with the correct shipping address, all of a sudden, FEDEX cant find my house.  I came to find that they have no contact with their drivers whatsoever, so I had to schedule a pickup at one of their places because they couldnt find my house.  UPS all the way.
--------------------
Bowling Since March 2006

Arsenal:
Storm Agent
Doom Raw Hammer
Average: 160-170

See my bowling scores online here:
http://www.allbowling.com/journal/public.php?uid=2038&leagueid=808
Turkey Adobo (Me and my friends' bowling site)
http://turkeyadobo.multiply.com
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: Ragnar on July 07, 2006, 04:02:22 PM
The last time FedEx delivered to my house I was in the garage when the driver put a package inside my screen door.  When he saw me he smiled and said "package for you today".  I went to the door, got the package and noticed it was addressed to someone on another street.  I turned to the truck and tried to yell over the noise of the drivers radio.  As I was yelling (from about 15 feet away) he drove off down the street.  Since this was the third incorrectly delivered package I'd had in a week I put it on the lawn and called fed ex to tell them to pick it up.  They offered to schedule a pick up.  I wasn't having any and told them the box would be on the lawn for a week if they wanted it.  They never came back for it.
--------------------
"I do desire that we may be better strangers."  Willie the Shake, As You Like it(III,ii)
"aroyskrikn zoln dir di oygn fun kop"
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: mr me on July 07, 2006, 08:23:49 PM
A ball review member sent me a fedex shipment from California to Ontario Canada, got to Canada in 3 days sat at the customs terminal 19 days.  I called several times and they couldn't tell me a thing except it was being delayed at customs. They finally call me and require a ton of info, so I send the info the next day. took another full week of calls and finally got the shipment.
they suck!!!

honestly being in Canada and buying from the USA the best way to go is usps, much less customs crap and this comes from experience, Haven't had any major issues with UPS except outrageous custom brokerage fees.
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: VAbowler on July 07, 2006, 08:42:35 PM
I work for UPS, and I gotta say it's overall a good company, we're the biggest privately owned parcel company in the world, over 100 years in the business.  Domestically we deliver over 14 million a day, with less than 1% having any kind of problems. Obviously ground is our bread & butter, but we're coming up in the air industry.  Fedex and DHL are still way behind, too small to handle the overall volume we're able to do.  People say we're expensive, i don't see how, but w/that price comes service (3 attempts on consecutive bus days, able to change addr or p/u, holding packages if there's problems, coverage up to 100.00 at no charge, etc.)  And we're trying to do even more.  I gotta say it's a good company, that's why we've been around so long.
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: shipper50 on July 12, 2006, 09:15:38 AM
The below is my fedex shipping data. I bought 2 totes from Clint Daley on ebay and this is how fedex handles shipping a small package for an trip that would take about 7 hours to drive. I looked it up on mapquest.

I just looked up how far from my house to Terre Haute is, its another 89 miles or 2 hours by mapquest. I have an fedex account, but with the way they handled this, I am leaning towards UPS.

Shipper

 Jul 12, 2006   6:05 AM
 
 On FedEx vehicle for delivery    
 
 TERRE HAUTE, IN  
 
   
 

    4:09 AM
 
 At local FedEx facility    
 
 TERRE HAUTE, IN  
 
   
 

    1:41 AM
 
 Departed FedEx location    
 
 CHAMPAIGN, IL  
 
   
 

 Jul 11, 2006   7:50 PM
 
 Arrived at FedEx location    
 
 CHAMPAIGN, IL  
 
   
 

    9:11 AM
 
 Departed FedEx location    
 
 GROVE CITY, OH  
 
   
 

    2:19 AM
 
 Arrived at FedEx location    
 
 GROVE CITY, OH  
 
   
 

 Jul 10, 2006   10:29 PM
 
 Left origin    
 
 NORTH JACKSON, OH  
 
   
 

    6:37 PM
 
 Arrived at FedEx location    
 
 NORTH JACKSON, OH  
 
   
 

    5:19 PM
 
 Picked up    
 
 NORTH JACKSON, OH  
 
   
 

    7:32 AM
 
 Package data transmitted to FedEx    
 
 SALEM, OH  
 
   


Edited on 7/12/2006 9:22 AM
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: monstercrank on July 12, 2006, 07:34:59 PM
well theres no way im gonna read all the responces, but i will say i personally love fedex. the prices are always cheaper than ups and usps. the ship times are always fast and have yet to have a single problem with them, never delayed shippment or anything. maby im luckey???? ive shipped around 8 balls and no probs.
--------------------
ancient chineese proverb:
"I'm not as think as you drunk I am"
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: Raven829 on July 12, 2006, 07:45:00 PM
This is slightly off-topic, but I've worked for UPS for 8 years as of this month.  I work at the 2nd largest hub/ramp in the U.S.  They do NOT treat their employees well at all.  Management will push the boundaries with the union employees.  They treat their own even worse because they can.  If you ever do more than asked of you, you are expected to do it all the time and are reprimanded if you don't.  Policies change just about daily without notice, explanation, or reason.  I have to answer to 5 different bosses, which also change constantly because they quit so frequently.  I will say that the compensation is excellent, which is the only reason they can keep anyone around.  I take pride in my work.  Unfortunately, UPS employees are completely devoid of any morale.  A lot don't care anymore.  I'm beginning to feel the same.

Don
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: Strapper_Squared on July 31, 2006, 01:20:05 PM
Here is my latest Fed Ex shipment (No, I didn't send anything with them, but bought a ball and the seller used Fed Ex):


Jul 26, 2006   9:00 AM   Departed FedEx location SACRAMENTO, CA  
 
   
Jul 25, 2006   10:25 PM  Arrived at FedEx location SACRAMENTO, CA  
 
   
4:14 PM Picked up SACRAMENTO, CA  
   
4:02 PM Package data transmitted to FedEx    


Today is the 31st...hasn't been updated since last Wednesday and somehow I am very skeptical that it won't be arriving on time (expected to be delivered tomorrow).  I'm going to take a shot in the dark here and say that its lost/damaged...


S^2


--------------------
+-+-+-+-+-+-+-+-+-+-+-+-+-+-+-+

"Chuck Norris doesn't say "who's your daddy", because he knows the answer."

-borrowed from ChuckNorrisFacts.com (http://"http://www.chucknorrisfacts.com")
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: legend4life95 on July 31, 2006, 07:30:34 PM
I had another shipment come the other day via fedex that had 3 shipment exceptions. Label not readable/replaced. 3 times in 3 days???? The ball only arrived a day late this time and it was undamaged. I still just hate them.

--------------------


****Kids in the back seat cause accidents; accidents in the back seat cause kids.****
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: BrianCRX90 on July 31, 2006, 08:48:29 PM
Welcome people to the new America of the 21st Century! Chain Stores are destroying this country and there isn't anything you can do about it. Except your shipping. I prefer to use the United States Post Office. Remember them? Yes, they still deliver packages.


As for Home Depot over Lowe's I don't think so. Being an avid person into home improvement I can tell you that HOME DEPOT SUCKS. They have some decent floor help and prices are a little lower then Lowe's but thier check out clerks suck balls. Also, their nursery is very lame and basic compared to Lowe's.
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: jkiser01 on July 31, 2006, 09:29:36 PM
Let me say this one more time.................. I also do NOT work for any of these companies...

Fed ex and UPS and the US mail and DHL ALL make mistakes and mis-route packages. Its a fact of life people.... AS long as the package arrives safely, thats what is most important...

I understand its frustrating but slamming a company over over for this makes no sense to me.....

If you look at the % of packages that are mis-routed and/or delivered late, its a very small % of the total packages that are delivered on time...

I know that nobody cares about all the packages delivered on time (or early), they just care that their package is late... I understand that, just making a point, thats all...
--------------------
Official member of the Texas Express, 2005-2006 BallReviews.com Scratch Doubles Champions!!!!!

on 4/18/06: 193 298 193, now thats a consistant league night, huh?? LOL..

Edited on 7/31/2006 9:27 PM
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: BrianCRX90 on August 01, 2006, 12:04:17 AM
Slamming companies is fun
Title: Re: God I hate Fedex (Rant) UPDATED
Post by: Djarum on August 01, 2006, 12:37:53 PM
quote:
I know one thing, I applied for a job to work at Fedex and the interviewers tell you how difficult a package handling job is.  I've heard of a few people getting fired from that place by putting packages on the wrong truck.  Everybody I've heard who works for UPS has said that the job is a piece of cake.  UPS seems to not only treat their employees right, but also their customers.

I did not get the job btw.
--------------------
Brandon
Owner of a Vertex Mold 1/2 HP.

http://groups.yahoo.com/group/bowling_tips_group

Edited on 7/12/2006 7:18 PM


Alot of the UPS positions are unionized.

Dj
--------------------
The views and opinions of Djarum expressed on BallReviews.com do not necessarily state or reflect those of the BallReviews.com.