BallReviews
General Category => Miscellaneous => Topic started by: xrayjay on February 19, 2017, 03:19:22 AM
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I posted or replied to a post about my current PSO getting my span wrong on a ball I won, the No Rules, a few months ago. I mentioned my middle finger was off by an 1/8, but that was just a guess. Well, I picked my no rules from the storage tonight and measured the span. Both fingers are actually 3/16 long.
When i first got it off the press and placed my hand on the ball, it felt off. But I convinced myself it's not off, that I had to stretch my hand out since my hand were stiff that day.
I threw 3 games on it and my fingers were sore on the drive home. Again, I thought it was my arthritis acting up. But that night I realized the span was off for sure, but I didn't measure it at first. I just put the ball back in my bag and the next day brought it to the storage.
It's been a few months now since I had this ball drilled. And I don't know what to do. Should I take it back to him and have him fix it? Sell it and at least try to get my money back from the drill? or forget about it and move on from this PSO. Also, the ball IT wasn't placed deep enough or something of off with the thumb hole. All my IT crests over the thumb holes edge on this ball too. basically my IT thumb sits a fraction higher than the hole.
what to do....
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I am cool with my driller always talk about everything. He would always take care of anything if it was his mistake. If I was you I would talk to your PSO.
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It's unfortunate that you waited so long, but you should bring it in and talk to him about it. Tell him it feels long and your fingers hurt after using it for a few games. Let him measure it. And bring one of your properly drilled balls that don't cause pain as an example of one that doesn't cause pain.
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Did he copy an existing ball or measure you?
Has he done any balls for you before this one?
Is there more than one person that works in the shop?
If it's the first and he copied a ball he probably measured your full span with inserts and drilled that as the cut span, so you are probably long the thickness of your grips.
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If you have a good relationship with your pso, then go and gave a talk with him. Take the ball he copied from, and let him compare the spans himself.
As stated, it is a shame you've waited so long to address this, but if you haven't used the ball, explain that as well. Let them know why you want it checked after all this time, and explain that the discomfort it caused initially was a factor, and you just want to make sure everything is right before you start using it now.
Itsallaboutme has a point, and I had a shop do something similar once. Anything is possible, and they (pso's) are human too, so mistakes can happen. Maybe you can get it taken care of and enjoy the ball with a minimum of trouble.
Good luck.
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Good information here guys...
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You need to take it back so that the PSO can learn from any mistakes they made and correct them. There should be no charge for mistakes they made.
Not knowing how they got your specs some of the errors may not be their fault. The IT not being deep enough would be their error.
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Have your pro shop fix it. It was his mistake, not yours. Missing by 3/16 is not a small miss in this situation.
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Have your pro shop fix it. It was his mistake, not yours. Missing by 3/16 is not a small miss in this situation.
I agree with this. 3/16".....my goodness.
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He has done several balls of mine, but I don't know him as well as past PSO I've gone to. I've only gone to him about 5 times since meeting him. He's done bulk work on exsisting balls and the no rules wasn't the first blank ball he's done.
Great advice as always all.. As of right now, I'm still on the fence. If I had bought the No Rules instead of winning it, I'd bring attention to it right away.
I should note too, I've never bought a ball from him. I was going to after the no rules was drilled and future balls, but now I don't know.
Also, he's a great guy and good service which is a plus.
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As has already been mentioned, he probably forgot to adjust your spans for the thickness of the grip. I know I would be aggravated if you didn't bring it back so I could correct my mistake. Mistakes happen, I'd very much prefer that you tell me than to tell everyone you bowl with. -- JohnP
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Honest mistakes happen.
I wouldn't concern yourself that you won the ball. If you had paid for it, you would give him a chance to fix it. Why not give him that chance anyway?
You're considering withholding future business on a problem he doesn't even know exists.
Give him a chance to earn you're business back.
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As has already been mentioned, he probably forgot to adjust your spans for the thickness of the grip. I know I would be aggravated if you didn't bring it back so I could correct my mistake. Mistakes happen, I'd very much prefer that you tell me than to tell everyone you bowl with. -- JohnP
But, John, few people are as conscientious (or as ethical) as you seem to be.
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I've seen the very best make mistakes. It's part of being human. Give him a chance to correct it.
My earlier post was not to bash him, but to say that 3/16 is too big for you to keep bowling with.
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The PSO is a great guy and I understand mistakes happens. But this isn't the first time, rather the second time. Also Just Recently, I referred a guy and his group to see this PSO. I still believe he does good work and great services. For me personally, double checking and even triple checking is a must.
In the field I'm in, mistakes are not taken lightly. In fact, it's kept tracked. I know Drilling isn't comparable to my job. But If other PSO like the one who replied to my post can do a great job - it around this time I remeasured span and pitches, why can't everyone else?
Finally, i sold the ball locally within a few minutes of throwing the line. Decided to use that money to get a code black.
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3/16" isn't missing the line, it's putting the line in the wrong place. In double checking you look at the same number you originally measured, and it's good. So in a case like that you are not going to catch your own mistake.
My bet is it is either off the thickness of your finger inserts or the thickness of the front edge of your IT slug.
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3/16" isn't missing the line, it's putting the line in the wrong place. In double checking you look at the same number you originally measured, and it's good. So in a case like that you are not going to catch your own mistake.
My bet is it is either off the thickness of your finger inserts or the thickness of the front edge of your IT slug.
one of your regulars is a friend of my cousins, he bowls out of Mardi Gras... you are surely missed....
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Sactown is a distant memory. I've moved 3 times since then.
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Sactown is a distant memory. I've moved 3 times since then.
Still in Virginia?
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St. Louis
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Any PSO worth his salt will fix the problem without a second thought. Go back and talk to him assuming it was an honest mistake. I'm guessing he wants you as a repeat customer, so don't be reluctant.
If he gives you a bad time, he's the wrong guy. It's a simple finger plug and re-drill, so it's not that big of a deal.
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Plug should not be an acceptable option on a mis-drill of a new ball.
If that is the shop's solution find a new place to take your business.
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Plug should not be an acceptable option on a mis-drill of a new ball.
If that is the shop's solution find a new place to take your business.
Thinking about it more, I don't disagree. I know my PSO would offer right away to replace the ball. That's what he did the one time he made that kind of mistake.
But it's a personal thing. I wouldn't feel right knowing he's eating a chunk of money for something that can easily fixed and color matched. To each his own on this.