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Author Topic: Why No Confirmation?  (Read 19447 times)

AMF300bowler

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Why No Confirmation?
« on: April 05, 2016, 11:10:01 AM »
Why didn't Motiv at least send us a Confirmation Email when we submitted our forms for the replacement bowling balls? I know the screen said they got it when you were done, but I would have also liked a confirmation Email that confirmed my entry and the data that I entered.

Since we didn't get that, what happens in May 15th when they take down the replacement form and then you find out your replacement form didn't actually go through? With a conformation Email at least you can say yes you did fill out the form. Now it will be your word against theirs. We all know the internet isn't perfect.
Balls: Motiv Forza GT, Motiv Primal Rage Remix, Motiv Ascent Pearl and Motiv (On The Ball) spare ball.. All made in the USA.

 

LyalC52

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Re: Why No Confirmation?
« Reply #61 on: May 06, 2016, 01:52:20 PM »
just received shipping notice for my replacement (Paranoia)
just in time for summer league

Beyond Revs Pro Shop -- Staffer
West Valley and Riverton, Utah

Big Jake

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Re: Why No Confirmation?
« Reply #62 on: May 06, 2016, 10:26:46 PM »
I'm home now but I have been at the hospital since Sunday, my wife has colon cancer, but I received an email from Motive given me instructions on what to due about the "Primal Rage" that they just sent out (WOOt, WOOT)   

And today the ball is at my drillers shop...
Now throwing pretty much all flavors...