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Equipment Boards => Motiv => Topic started by: SKIP on June 24, 2016, 05:04:08 PM

Title: Got this email from Motiv. NOT HAPPY!!!
Post by: SKIP on June 24, 2016, 05:04:08 PM
Our records show that you registered to receive a Limited Edition Jackal through the Ball Exchange Program.  Do not bring your bowling ball to the pro shop at this time. Hold onto your Jackal or Jackal Carnage.  As you know, we are working with the USBC and are hoping to have both balls reinstated.  If they are reinstated, we will not manufacture the Limited Edition Jackal because you would be able to use your Jackal or Jackal Carnage. 

As we have news to report regarding the reinstatement process, we will notify you.  Thank you very much for your patience and support through this process. You are greatly appreciated!
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: tkkshop on June 24, 2016, 05:18:11 PM
I'm not sure who you are mad at. If the Jackal series is reinstated, you should be mad at USBC for taking a ball away that should be legal. If the ball is still deemed illegal and USBC denies Motiv's claim, Motiv is sending you an LE in exchange. So, why are you mad again?
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: BW on June 24, 2016, 05:48:08 PM
I suspect that people were bringing Jackals to the pro shops and the pro shops don't want/ have room to store the balls.
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: Aloarjr810 on June 24, 2016, 06:14:48 PM
I suspect that people were bringing Jackals to the pro shops and the pro shops don't want/ have room to store the balls.

I think what the OP is mad about, is the possibility that Motiv might get the USBC decision reversed and he'd have to keep his Jackal and not get a brand new limited edition ball.



Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: CoorZero on June 24, 2016, 06:17:11 PM
Don't worry. If as many Jackal and Jackal Carnage balls were illegal as Richgels' (I think) article suggested there's no chance they are reinstated.
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: SKIP on June 24, 2016, 06:49:42 PM
It is like the fat kid on the block with all of the candy.  He dangles the bag in your face, when you reach out to grab it he snatches it back.  Motiv is the fat kid.
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: luv2C10falll on June 24, 2016, 07:01:55 PM
Got to get Motiv in the gym !
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: billdozer on June 24, 2016, 07:19:44 PM
Don't worry. If as many Jackal and Jackal Carnage balls were illegal as Richgels' (I think) article suggested there's no chance they are reinstated.

how illegal was richgels??
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: CoorZero on June 24, 2016, 09:51:43 PM
Don't worry. If as many Jackal and Jackal Carnage balls were illegal as Richgels' (I think) article suggested there's no chance they are reinstated.

how illegal was richgels??

I don't remember the exact numbers, but based off some tests he or someone else did they projected like 80%+ or 90%+ of the balls out on the market to be illegal.

I have no idea how accountable that report is, but it didn't sound like a good situation at all for the balls.
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: kidlost2000 on June 25, 2016, 08:39:12 AM
The obvious concern for the bowler is that they will not get a replacement Jackal like ball any time soon. Why would usbc change their mind at this point? 

That would make them look even worst.

It appears motiv is trying to prolong the inevitable…… I imagine because of the huge $$$$$$$$ it will set them back. This has the potential to get very ugly.
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: billdozer on June 25, 2016, 05:42:10 PM
Don't worry. If as many Jackal and Jackal Carnage balls were illegal as Richgels' (I think) article suggested there's no chance they are reinstated.

how illegal was richgels??

I don't remember the exact numbers, but based off some tests he or someone else did they projected like 80%+ or 90%+ of the balls out on the market to be illegal.

I have no idea how accountable that report is, but it didn't sound like a good situation at all for the balls.

richgels is always very honest and no-nonsense....

80-90% is bad. 

that means motiv knew about it...

cuz there has to be QC right?
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: AMF300bowler on June 25, 2016, 09:40:53 PM
My son already replaced his Jackal with a Revolt Vengeance. We both have Jackal Carnage's we are waiting on LE balls for.

I'll eat my Jackal Carnage if Motiv gets these balls legal again. Too would be too much egg on USBC's face to change their verdict now. Plus, the other ball companies will be very upset.

Motiv needs to join reality on this and just proceed with the LE.
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: max revs on June 25, 2016, 11:05:00 PM
To the original poster I don't blame you, I'd be mad too. You basically spent $200+  prob on at least one of the jackals and now motiv just wants u to sit on it. I understand u could have got it replaced for a "lesser" hooking ball but its just a no win situation.  Best of luck
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: billdozer on June 25, 2016, 11:29:34 PM
so wait.

customers that chose to replace their Jackal or jack Carnage can get any current line ball -for free, nib

but if u want the LE (they promised?) then u may not get a new ball, your old one will have to do.

seems like some B.S.

some get a new ball, some dont.

Motiv.... it's the cost of doing business..flat out.  they were lucky to have risen to the no.2 spot so quickly without any major downfalls til this.  it sucks, but it's bound to happen  to everyone at somepoint. 

fix the issue, and make your consumers happy...raise the price of your stuff $5 a ball rolling recoup the funds...people would still pay...they love your product...

TAKE CARE OF YOUR CUSTOMERS
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: kidlost2000 on June 26, 2016, 12:10:28 AM
BD they can swap with any current ball or wait for the LE…..Motiv says they are still fighting to get the Jackals reinstated and if that happens no LE.  If not reinstated THEN they will do the LE for the remaining bowlers with Jackals not replaced.

No time table on Motivs losing battle with USBC which leaves a lot of customers hanging out to dry. They may hope several jump off and get the Trident and others with other balls and never need to make a LE.  By dragging it out it spreads out the financial hit.

The situation sucks for Motiv, but is self inflicted. Motiv is quickly losing momentum it seems with bowlers on the handling of this situation going forward.
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: MI 2 AZ on June 26, 2016, 01:53:14 AM
Don't worry. If as many Jackal and Jackal Carnage balls were illegal as Richgels' (I think) article suggested there's no chance they are reinstated.

how illegal was richgels??

I don't remember the exact numbers, but based off some tests he or someone else did they projected like 80%+ or 90%+ of the balls out on the market to be illegal.

I have no idea how accountable that report is, but it didn't sound like a good situation at all for the balls.

richgels is always very honest and no-nonsense....

80-90% is bad. 

that means motiv knew about it...

cuz there has to be QC right?

If they don't have a QC program, that would explain it but begs the question why they don't.  If they do have a QC program, then how did all those out of spec balls pass? 
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: jrs813 on June 26, 2016, 06:43:24 AM
I know a person on staff.  he told me they kept using old molds for the cores that where good once while they checked them.  then stopped doing qc as the molds got more use they slipped over legal.  just a bad business decision at the wrong time but I am looking forward to trying some of there stuff this season.
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: max revs on June 26, 2016, 07:08:02 AM
BD they can swap with any current ball or wait for the LE…..Motiv says they are still fighting to get the Jackals reinstated and if that happens no LE.  If not reinstated THEN they will do the LE for the remaining bowlers with Jackals not replaced.

No time table on Motivs losing battle with USBC which leaves a lot of customers hanging out to dry. They may hope several jump off and get the Trident and others with other balls and never need to make a LE.  By dragging it out it spreads out the financial hit.

The situation sucks for Motiv, but is self inflicted. Motiv is quickly losing momentum it seems with bowlers on the handling of this situation going forward.


I agree!!! I know people are mad at usbc but I would be furious with motiv for letting it go out the door. Its like those raised up the "rankings" so quick they got lazy. I personally like their stuff but I would be hard pressed to buy some of their stuff now because of this situation. I feel like they are trying to shift the blame and not do what's right the customer so to speak.  U messed up own up to it make everything right as possible make another big oil hooking ball And move on!
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: CoorZero on June 26, 2016, 12:45:11 PM
For what it's worth the exchange program is over with so nobody can swap their Jackal or Jackal Carnage for a new ball in the current lineup anymore. Those who chose the Limited Edition replacement have to wait until it's released or the other two balls are reinstated (which isn't happening).
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: Bowler19525 on June 26, 2016, 12:45:29 PM
With the Motiv Trident coming, there is really no reason for Motiv to build a Jackal LE.  Just give Jackal and Jackal Carnage owners waiting for the LE a Trident and be done with the whole mess.

If Motiv is somehow able to successfully negotiate with the USBC to get the Jackals reinstated, the people who have already exchanged their Jackals really get the short end of the stick.  Since there was really no true heavy oil ball available, people got a new ball but not anything remotely like what they had.  If it turns out they could have waited and kept their Jackals, that will really be frustrating for them.
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: billdozer on June 26, 2016, 01:07:39 PM
BD they can swap with any current ball or wait for the LE…..Motiv says they are still fighting to get the Jackals reinstated and if that happens no LE.  If not reinstated THEN they will do the LE for the remaining bowlers with Jackals not replaced.

No time table on Motivs losing battle with USBC which leaves a lot of customers hanging out to dry. They may hope several jump off and get the Trident and others with other balls and never need to make a LE.  By dragging it out it spreads out the financial hit.

The situation sucks for Motiv, but is self inflicted. Motiv is quickly losing momentum it seems with bowlers on the handling of this situation going forward.

so I'd just get a replacement ball. if the Jackal comes off the ban list then u can still use it and u get a free ball out of the deal. 
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: kidlost2000 on June 26, 2016, 02:57:47 PM
Replacement period ended a while back. You either wait for the LE or your Jackal is reinstated. If you got the replacement already and kept the Jackal you could have picked into two ball deal.

Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: CoorZero on June 26, 2016, 03:27:58 PM
Not quite. You had to turn your Jackal or Jackal Carnage into the pro shop when picking up your replacement ball. Then the pro shop had to drill out the USBC number and dispose of the ball and have proof that they did so. It was/is one of Motiv's requirements for the process. I'm sure some slid by on it but Motiv is trying to make sure that scenario doesn't play out.
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: MOTIVmags on June 27, 2016, 07:39:00 AM
Keep in mind NOTHING has changed for those who registered to get an LE ball. MOTIV clearly stated when you registered your Jackal that you would receive an LE ball if and ONLY if the Jackals were NOT reinstated by early Fall. So early fall to me would be September to mid October at the latest.

So...plan on still receiving an LE at this point within the original timeline you were given. If Jackals are reinstated you get to keep your Jackals and use them, if you wanted to not take that chance an exchange program was also available.

That email was a reminder that nothing has changed and to simply hold onto your Jackals and not to bring them to your pro shop.
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: SKIP on June 27, 2016, 08:59:44 AM
So.   October at the latest.  For the record, I had to put my ball on the shelf way before last season ended and now you are saying that the same ball could be on the shelf for the 1st 2 months of the new season.  I have personally purchased over 10 balls from the MOtiv line since their inception but,  If I don't get a heavy oil ball replacement, Motiv won't see another dime of my money.  Motiv sometimes one has to take a step back to move forward.
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: cory867 on June 27, 2016, 09:09:00 AM
As a PSO, I will not push their product or keep it on the shelf.  I will order one if a customer wants one but I will push any other brand first.  Motiv has done its customer base a real disservice here.  I have several customers that have decided to trade their illegal balls in for the LE and with them stalling puts an even worse taste in their mouths.  I have already had a couple asking what other balls (not Motiv) I would trade the LE for.  They need to just replace the balls and move on.  They are living in a fantasy world if they think USBC will reverse their decision. 
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: fredmassie on June 27, 2016, 10:34:55 AM
here we go again. why don't you guys growup.motiv has made good on its products,give them credit were credit is due.patience is a virture. get some & face reality.
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: cory867 on June 27, 2016, 11:07:04 AM
here we go again. why don't you guys growup.motiv has made good on its products,give them credit were credit is due.patience is a virture. get some & face reality.


FredMassie, Motiv is the one that needs to face reality.  They are the ones that sent the email saying they MAY or MAY NOT replace the ball with an LE.  USBC will never re-instate either Jackal.  Motiv is the one that ultimately started this post.  They have NOT made good on replacing the balls yet.  I do give them credit, for coming clean once they were OUTED by USBC for making ILLEGAL bowling balls.  I will give them credit (for my customers) once they replace the balls they promised to.  Until then, they have no space on my shelves.  What it looks like to me here is they are trying to spread the hurt over multiple quarters to make their numbers look better rather than taking the hit at once and being done with it.  Enough said.
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: MOTIVmags on June 27, 2016, 11:10:45 AM
I definitely see your side and opinion...but until that early fall date (When LE's were promised) has passed I think MOTIV has done everything they have promised and could honestly probably do given the circumstances.
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: fredmassie on June 27, 2016, 11:54:33 AM
cory, you have a bad case of sour grapes. motiv is a business & they are doing what is best for them & their customers . I am only stating that give them some time to extricate the situation.
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: Freddy on June 27, 2016, 01:03:01 PM
The problem that I see it this.  I had the Jackal and the Carnage.  I got another Motiv piece to replace my Jackal.  I have lost my Jackal in which I brought it to my PSO for him to do his thing.  The Carnage I wanted the LE, so I still have my Carnage.  If they become legal I have lost my Jackal never to be seem again. 
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: Snakster on June 27, 2016, 02:05:58 PM
As a PSO, I will not push their product or keep it on the shelf.  I will order one if a customer wants one but I will push any other brand first.  Motiv has done its customer base a real disservice here.  I have several customers that have decided to trade their illegal balls in for the LE and with them stalling puts an even worse taste in their mouths.  I have already had a couple asking what other balls (not Motiv) I would trade the LE for.  They need to just replace the balls and move on.  They are living in a fantasy world if they think USBC will reverse their decision.

What stalling?  The timeframe is the same today as it was two months ago.  Nothing has changed in any of the information previously provided.
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: s_hemker on June 27, 2016, 02:11:51 PM
Motiv has replaced many bowling balls all of which were chosen by the customer. If someone selected the LE they waived all "guarantees" to get a replacement ball. When customers read the terms and conditions they read that Motiv would be replacing their Jackals with UP TO ONE bowling product. They also were told at the very top of the ball exchange form "Please understand that if you choose to have your Jackal and/or Jackal Carnage exchanged, and the balls are later reinstated on the approved ball list, there will be no recourse to get the Jackal and/or Jackal Carnage back." You also checked a box at the bottom saying "Motiv is expecting to release it (the LE) in the Fall of 2016"

So for everyone getting their panties in a bunch Motiv has made it known and communicated to all involved that they were trying to get the balls reinstated, whether or not they are successful is a moot point. They have also communicated the terms very clear. If you can't read or chose not to read the terms that is on you. We have no reached the Fall of 2016 so why is everyone making a big deal out of this?
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: dudester300 on June 27, 2016, 09:37:36 PM
guess what, just got the same email  from motiv today. doesnt mean sh*t.. motiv will putting out a le ball! i highly doubt the usbc will not be backing down from their decision. but if they do.. i will gladly bowl with my jackal again . it was and still will be one of my favorite balls!!! oh and by the way ,MOTIV you better put out a killer limited edtion ball for all the people that selected it!
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: johnkim on June 28, 2016, 05:54:02 AM
If you haven't sign up for exchange program, then what can you do?
Title: Re: Got this email from Motiv. NOT HAPPY!!!
Post by: cory867 on June 28, 2016, 07:16:03 AM
If you haven't sign up for exchange program, then what can you do?


Hope and pray for reinstatement.