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Author Topic: Motiv Future  (Read 41278 times)

nadertime78

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Motiv Future
« on: March 15, 2016, 11:38:58 PM »
I didn't see this in the Jackal post, but my question is can Motiv survive this financially?

Been using just Motiv for over a year now and seeing any sort downward trend in the products or change in ownership would suck.




 

mainzer

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Re: Motiv Future
« Reply #1 on: March 16, 2016, 12:40:00 AM »
They will be fine
"No one runs...from the conquerer "

MainzerPower

WOWZERS

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Re: Motiv Future
« Reply #2 on: March 16, 2016, 04:02:13 AM »
Opinion only, but I believe Motiv will be fine PROVIDED the company steps up and pays drilling fees on the new balls replacing the bad Jackals/Carnages. I know how much I have into drilling my Jackal and Carnage and it will be a cold day you know where if I have to pay to have the new ones drilled because of a mistake that I DID NOT commit. There is already bad taste in consumer's mouths because of this. By making the consumer then pay to have the new ball drilled is only going to make that bad taste worse. I know I will not use any Motiv product (including bags, shirts, etc) if I am told to pay to have the new balls drilled. Yeah that is a ton of money for Motiv to shell out but they caused the issue, not me.

if Motiv says no way and does not move on the stance of not paying for the new balls to be drilled, I think we are going to be seeing a ton of stuff dumped on ebay soon, including the balls that are NIB sent to the consumer as a replacement for the bad Jackal/Carnage.

itsallaboutme

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Re: Motiv Future
« Reply #3 on: March 16, 2016, 05:56:58 AM »
Good luck getting any more than a replacement ball.  When is the last time you were given anything more than a replacement ball for any warranty claim?  Pro shops usually eat the drilling on the replacement if you purchased the ball from them, which most will probably do in this situation.  Internet ball, again, good luck.

WOWZERS

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Re: Motiv Future
« Reply #4 on: March 16, 2016, 06:02:48 AM »
Its...you are unfortunately 100% correct.

However, in this case there is a difference and that is the ball was not produced as required by USBC specs. Although not a lawyer, in my research for my doctorate degree, I found companies trying to shortcut the process of product replacement were taken to court and lost, which ended up a lot worse in the long run for the company. Lawyer fees, more bad PR, and they had to pay the additional costs anyhow in the long run.

I could see the potential (and potential being the underlined word here) that if Motiv refuses to pay for drill fees, a class action lawsuit could be filed against the company by anyone that bought either model. I know several lawyers that could make this case very easy  for a judge/jury to rule against Motiv. Motiv has already accepted responsibility by agreeing to replace balls produced outside USBC specs. Customers bought ball believing ball was within USBC specs, box says so, ball stamped with USBC engraving. Customer was deceived, customer was harmed monetarily by paying for a new ball to be drilled. Company at fault and caused the customer to lose money.

Could you imagine if you received a notice from GM/Ford/Chrysler that your car had a defective part and was being recalled....and the form said that although you will get the part for free, you have to pay the dealership for labor expenses when the part is replaced? NOT HAPPENING! GM/Ford/Chrysler reimburses the dealer for labor fees associated with the number of replacement parts installed.  No difference here. Ball is essentially being recalled. Motiv needs to work with pro shops to track how many replacement balls were drilled and refund the pro shop a negotiated amount for each drill. Yep, they need to cover grips, slugs, ITs, etc.

Be careful Motiv. Be very careful.
« Last Edit: March 16, 2016, 06:05:50 AM by WOWZERS »

12XSECH

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Re: Motiv Future
« Reply #5 on: March 16, 2016, 07:50:19 AM »
Motiv will not pay for drilling. Some people have grips, slugs etc...plus different prices all over the country. They will replace the ball and thats all they are required to do.

big_bg

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Re: Motiv Future
« Reply #6 on: March 16, 2016, 08:02:27 AM »
Its...you are unfortunately 100% correct.

However, in this case there is a difference and that is the ball was not produced as required by USBC specs. Although not a lawyer, in my research for my doctorate degree, I found companies trying to shortcut the process of product replacement were taken to court and lost, which ended up a lot worse in the long run for the company. Lawyer fees, more bad PR, and they had to pay the additional costs anyhow in the long run.

I could see the potential (and potential being the underlined word here) that if Motiv refuses to pay for drill fees, a class action lawsuit could be filed against the company by anyone that bought either model. I know several lawyers that could make this case very easy  for a judge/jury to rule against Motiv. Motiv has already accepted responsibility by agreeing to replace balls produced outside USBC specs. Customers bought ball believing ball was within USBC specs, box says so, ball stamped with USBC engraving. Customer was deceived, customer was harmed monetarily by paying for a new ball to be drilled. Company at fault and caused the customer to lose money.

Could you imagine if you received a notice from GM/Ford/Chrysler that your car had a defective part and was being recalled....and the form said that although you will get the part for free, you have to pay the dealership for labor expenses when the part is replaced? NOT HAPPENING! GM/Ford/Chrysler reimburses the dealer for labor fees associated with the number of replacement parts installed.  No difference here. Ball is essentially being recalled. Motiv needs to work with pro shops to track how many replacement balls were drilled and refund the pro shop a negotiated amount for each drill. Yep, they need to cover grips, slugs, ITs, etc.

Be careful Motiv. Be very careful.

In the grand scheme of things they likely have not sold enough balls to make any sort of class action worthwhile. If they are replacing the ball that is their responsibility, drilling fees are not and it would be much harder to tie those fees to them in court.

It is different from your car example as you bought that vehicle with the part installed, in the motiv case you bought a ball that is apparently now non-conforming then paid to have holes put in it which you had no obligation to do. Further if I have a case of these balls sitting at home how would Motiv ever prove that they were drilled and at what cost.

It's going to piss people off but mistakes happen.   

tkkshop

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Re: Motiv Future
« Reply #7 on: March 16, 2016, 08:37:53 AM »
I'm hearing that this will be a 7 digit loss. And the first number, isn't a one. :o

billdozer

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Re: Motiv Future
« Reply #8 on: March 16, 2016, 08:54:30 AM »
I'm hearing that this will be a 7 digit loss. And the first number, isn't a one. :o

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WOWZERS

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Re: Motiv Future
« Reply #9 on: March 16, 2016, 09:17:26 AM »
I would argue that to use said product, consumer has to drill the ball. Please provide any examples of anyone using a ball with no gripping holes of any kind? None I can think of, so to use the product, consumer must pay to have the ball drilled. I doubt many folks buy a ball with no intentions to eventually use the ball or to sell the ball to someone who is going to use the ball.

You are correct on class action status...may not have enough, but, Motiv should step up. And just because there are different fees across the country, I suggested Motiv enter into an arrangement with PSOs for a negotiated fee (read lower than advertised) to allow the shops to receive some nominal income from this, ensure the consumer is not harmed, and to look really good in the matter by picking up the fees.

tkkshop

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Re: Motiv Future
« Reply #10 on: March 16, 2016, 09:44:03 AM »
I would argue that to use said product, consumer has to drill the ball. Please provide any examples of anyone using a ball with no gripping holes of any kind? None I can think of, so to use the product, consumer must pay to have the ball drilled. I doubt many folks buy a ball with no intentions to eventually use the ball or to sell the ball to someone who is going to use the ball.

You are correct on class action status...may not have enough, but, Motiv should step up. And just because there are different fees across the country, I suggested Motiv enter into an arrangement with PSOs for a negotiated fee (read lower than advertised) to allow the shops to receive some nominal income from this, ensure the consumer is not harmed, and to look really good in the matter by picking up the fees.
I disagree. The bowling company isn't responsible for drilling. They are only responsible for the ball. If you are too cheap to come off 50 bucks for a ball to be drilled, then that is a whole 'nother argument. You mentioned cars and dealerships earlier. Well, the same company that does the warranty work, installs the part... Ford, GM, BMW, and so on. But Motiv, Ebonite, Storm do not drill balls. So they should not reimburse anyone for drilling fees. You can still use your Jackal's in unsanctioned tournaments, leagues, and practices. So it's not a useless object. But you are getting any Motiv ball of choice to replace it. How much more do you want, Bernie Sanders?

WOWZERS

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Re: Motiv Future
« Reply #11 on: March 16, 2016, 10:11:04 AM »
Hey the TKK shill is back!

I would not have to drill a new ball if Motiv wouldn't have messed up in the first place, This was not my choice to have the ball replaced. Ball is being replaced because of a Motiv screw up.

So I do agree that the bowling company in normal course of business is NOT responsible for drilling. ZERO. But when their error caused me to replace a ball in my arsenal that I had no control or say over, then it does become their responsibility. I purchased the ball in full faith that the ball met all rules and regulations set forth by the USBC. The ball didn't. Motiv sold a faulty product.

Oh, I voted for Trump last night.

WOWZERS

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Re: Motiv Future
« Reply #12 on: March 16, 2016, 10:25:45 AM »
If you can't pay for a mistake, you are in the wrong business.

In the stock brokerage world, if a company drops below a reserve threshhold, a threshhold put in place to ensure against losses such as lawsuits...you are closed down. I have seen it twice personally.

So what someone is saying because Motiv doesn't have the money to fix a mistake, hey let's allow them to continue to operate just because? Thats total BS....that is the same theory that says hey, because the ball was CLOSE to specs, let's not make it illegal. What is right is right and what is wrong is wrong. Period.

So GM makes a faulty car part that causes millions in damages...kills people. But because GM doesn't have enough money to cover the losses between lawsuits and replacements, we shouldn't ask for what is right (making the consumer whole for a corporate mistake?)?

Really?

If Motiv can't stay in business because of the issue, that's Motiv's fault. Company should have had better testing on the line to ensure the product met all USBC regulations. if they did test, somewhere the company would have to know that some of the balls being produced were not meeting regulations.

So what if it comes out that Motiv KNEW and continued to produce and sell the ball? Still ok to sell the ball and make consumers pay for Motiv's profit?

Perfect Approach Pro Shop

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Re: Motiv Future
« Reply #13 on: March 16, 2016, 10:28:13 AM »
Guess some have bag PSO's. All my customers who purchased through me are getting replacements (when they chose) drilled at no cost to them. It's called Good Customer Service and will keep customer happy and will create future ball purchases. Bowlers are already pissy without any issues and keeping them happy means future business.
J. Helton
Perfect Approach Pro Shop

WOWZERS

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Re: Motiv Future
« Reply #14 on: March 16, 2016, 10:31:35 AM »
Way to step up Mr Helton. I don't agree that you should absorb the cost of grips/slugs because of Motiv's fault, but if you are willing to, I am sure not going to tell you how to run your business.

Yep, there are many dirt bag PSOs out there today.