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Author Topic: Why No Confirmation?  (Read 19466 times)

AMF300bowler

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Why No Confirmation?
« on: April 05, 2016, 11:10:01 AM »
Why didn't Motiv at least send us a Confirmation Email when we submitted our forms for the replacement bowling balls? I know the screen said they got it when you were done, but I would have also liked a confirmation Email that confirmed my entry and the data that I entered.

Since we didn't get that, what happens in May 15th when they take down the replacement form and then you find out your replacement form didn't actually go through? With a conformation Email at least you can say yes you did fill out the form. Now it will be your word against theirs. We all know the internet isn't perfect.
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Balls: Motiv Forza GT, Motiv Primal Rage Remix, Motiv Ascent Pearl and Motiv (On The Ball) spare ball.. All made in the USA.

 

AMF300bowler

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Re: Why No Confirmation?
« Reply #31 on: April 07, 2016, 11:06:50 AM »
>> As Steven mentioned, there should have been an automated email sent when the form was filled out acknowledging the submission.

Actually, I was the first person to bring this up. Thus, that is why are discussing this under the same topic.

Anyway, I submitted three bowling balls for replacement on day 2. I have not heard anything from Motiv to date and I am not happy about that.
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Balls: Motiv Forza GT, Motiv Primal Rage Remix, Motiv Ascent Pearl and Motiv (On The Ball) spare ball.. All made in the USA.

LyalC52

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Re: Why No Confirmation?
« Reply #32 on: April 07, 2016, 11:21:13 AM »
I found my confirmation letter in my spam folder
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Beyond Revs Pro Shop -- Staffer
West Valley and Riverton, Utah

AMF300bowler

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Re: Why No Confirmation?
« Reply #33 on: April 08, 2016, 11:04:25 AM »
I am happy to report that earlier this morning I got confirmations on all three bowling balls.

Thank-you, Motiv.
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Balls: Motiv Forza GT, Motiv Primal Rage Remix, Motiv Ascent Pearl and Motiv (On The Ball) spare ball.. All made in the USA.

ThomasBowling

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Re: Why No Confirmation?
« Reply #34 on: April 08, 2016, 11:39:49 AM »
I still haven't gotten any mail from them.
Sent my form on the second or third day the form had been up.
I got the page where it said they had gotten my mail after hitting send on the form.
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Most used:
Motiv Venom Shock (14)
DV8 Grudge Hybrid (14)
Hammer Scandal (14)
DV8 Freakshow (14)

Sometimes.
C300 Swerve (14)
Motiv Jackal LE (14)

Retired:
Roto Grip Sinister (13)
Motiv Jackal (14)

Given to a no-thumber in the club:
Brunswick T-zone (13)

Might stick with Motiv from now on.

CoorZero

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Re: Why No Confirmation?
« Reply #35 on: April 12, 2016, 10:24:20 PM »
I'm curious, has anybody else not received a confirmation email yet? It's not to the point where I'm worried, but seeing everybody else post that they have makes a guy wonder...
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Freddy

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Re: Why No Confirmation?
« Reply #36 on: April 13, 2016, 05:59:47 AM »
I did my Jackal exchange the 1st day and I just received my email confirmation yesterday. 
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Big Jake

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Re: Why No Confirmation?
« Reply #37 on: April 13, 2016, 10:44:11 AM »
I haven't received mine yet either but I know that they have it because I went to register again and when I tried too their page had said that the ball is already registered...btw, I opted to get a "Current" release and I chose the #Red Ball, the Primal Rage since I love the Primal Rage *Remix* so much.
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Now throwing pretty much all flavors...

abrown

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Re: Why No Confirmation?
« Reply #38 on: April 14, 2016, 10:23:24 AM »
I had to do it from my laptop as the mobil wouldn't take. Email them you'll get a prompt response or at least I did followed with the fact I had entered my serial number wrong but redid it and got an confirmation as well as a ticket number
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Big Jake

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Re: Why No Confirmation?
« Reply #39 on: April 14, 2016, 01:52:57 PM »
Whoo Hoooo!! I just received my confirmation email and they are sending my selected "Current" ball (Primal Rage) to the shop where I had bought/drilled it.

I dont know when this will happen but it sounds like it would happen fairly soon :)

Later All, Jake 
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Now throwing pretty much all flavors...

relentless1

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Re: Why No Confirmation?
« Reply #40 on: April 14, 2016, 04:15:35 PM »
Got mine on Tuesday.
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Big Jake

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Re: Why No Confirmation?
« Reply #41 on: April 14, 2016, 06:51:39 PM »
Quote
Got mine on Tuesday.

Got what?? a ball or a confirmation email?
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Now throwing pretty much all flavors...

psycaz

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Re: Why No Confirmation?
« Reply #42 on: April 15, 2016, 07:09:28 PM »
Today is supposed to be the first day of shipments of replacements.

Anyone get a shipped email yet?
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fredmassie

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Re: Why No Confirmation?
« Reply #43 on: April 15, 2016, 08:58:32 PM »
got my confirmation & ticket #.should be shipped on the 29th of april.
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CoorZero

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Re: Why No Confirmation?
« Reply #44 on: April 15, 2016, 11:23:39 PM »
Still waiting on mine, although I chose the Limited Edition and not a current ball.
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psycaz

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Re: Why No Confirmation?
« Reply #45 on: April 18, 2016, 09:06:35 AM »
So no one got shipping confirmation for the first batch?
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