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Author Topic: Anyone else notice Buddies went up $$??  (Read 4422 times)

legend4life95

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Anyone else notice Buddies went up $$??
« on: April 28, 2006, 03:43:42 PM »
Looks like alot of balls went up as well as the shoes. I have been looking at getting a new pair of tour ultras dynorooz. They jumped from like $133 to $144. WTF?

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legend4life95

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Re: Anyone else notice Buddies went up $$??
« Reply #16 on: May 02, 2006, 06:33:38 AM »
To add to my last comment, I would rather pay the extra few bucks and have the shipper use a reliable source like UPS..FEDEX, or DHL. Anything but USPS if you wanna get your package within the next month.

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Billy Ray

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Re: Anyone else notice Buddies went up $$??
« Reply #17 on: May 02, 2006, 09:26:45 AM »
We toyed with idea of building in pricing. Our database computes actual shipping weights that we put in the shipping database for each item and computes on the total order weight rather than a per item rate that some places use.(not just buddies or the bowling industry) We felt that this was the fairest way to get actual shipping rates and provide the best for both parties involved.(buyer/seller)

Especially with fuel surcharges and increase in shipping rates this was much easier and more fair to our customers.
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var60bfl

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Re: Anyone else notice Buddies went up $$??
« Reply #18 on: May 27, 2006, 06:50:09 AM »
How can you advertise free shipping then hide it in the price.
Its not right trial or no trial. If you want to raise prices raise them
but decieving loyal customers is not the way to do it!

charlest

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Re: Anyone else notice Buddies went up $$??
« Reply #19 on: May 27, 2006, 06:14:13 PM »
quote:
I dont like this flat shipping built in rate.  Shipping to me was around $10 for a bowling ball, now $15 is built into the price as "shipping".  The extra $5 for shipping goes to where?  

Keep it exact shipping to all your customers.


From Connecticut to New York is $10 shipping for a ball.
From Conn. to Los Angeles is $20 per ball, more or less.
$15 is the average!
Where did you think it "went"????

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legend4life95

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Re: Anyone else notice Buddies went up $$??
« Reply #20 on: May 27, 2006, 11:50:32 PM »
My problem with this deal is that if you purchase 3 items, you are charged the new price for each item. As you know the old method of calculating exact shipping charges would only add a little more to the price for each item. For example, if a ball use to be $130 + $15 shipping and I ordered 3 balls...the shipping would only be $15 on the first ball and about $5 each for the 2nd and 3rd. Now with the shipping included in the price, you are getting charged that $15 for all 3 balls. Thats not cool.
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Long Roller

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Re: Anyone else notice Buddies went up $$??
« Reply #21 on: May 29, 2006, 10:47:17 PM »
Buy from Allstarbowling.com.  Best prices, quickest shipping, and HONEST communication.

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Shane Soule

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Re: Anyone else notice Buddies went up $$??
« Reply #22 on: May 30, 2006, 08:18:49 AM »
I think you'll find that we are the cheapest and the easiest to deal with,
plus you have the advantange of me being here constantly

Joe

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BuddiesProShopcom - Bill

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Re: Anyone else notice Buddies went up $$??
« Reply #23 on: May 30, 2006, 09:47:05 AM »
We are looking at how to better go about the shipping.  The funny thing is that we get all negative feedback on Ballreviews.com posting but the email that people send to us are all positive.

As for the comment that it is not free shipping, that is something that we have gone back and forth with inside the shop, I think that it should be shipping included *in the Contential US, but the higher powers think otherwise.

The perfect patch and pencil comment, yes the cost is high, but anyone that ships knows that from 1oz to 3lbs is roughly the same charge through UPS.

As for the comment of the people in the East paying more and the people in the west getting a break, this is not true.  We ship ball from all over the country.  Yes, we try to ship balls from the closest location to the customer for faster turn around but this doesn't always happen and something we have to ship from the west coast to get the customer in the east the correct specs.  We are trying to do what is most fair and what is best for all of our customers.

As I said before, nothing is set in stone, and this is only a trial.
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Joeyd

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Re: Anyone else notice Buddies went up $$??
« Reply #24 on: May 30, 2006, 10:36:35 AM »
quote:
Quote
Buy from Allstarbowling.com.  Best prices, quickest shipping, and HONEST communication.

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I hope you're not insinuating that buddies is anything but honest.....
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Or for that matter, anything but quick...
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legend4life95

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Re: Anyone else notice Buddies went up $$??
« Reply #25 on: May 30, 2006, 12:50:33 PM »
quote:
We are looking at how to better go about the shipping.  The funny thing is that we get all negative feedback on Ballreviews.com posting but the email that people send to us are all positive.

As for the comment that it is not free shipping, that is something that we have gone back and forth with inside the shop, I think that it should be shipping included *in the Contential US, but the higher powers think otherwise.

The perfect patch and pencil comment, yes the cost is high, but anyone that ships knows that from 1oz to 3lbs is roughly the same charge through UPS.

As for the comment of the people in the East paying more and the people in the west getting a break, this is not true.  We ship ball from all over the country.  Yes, we try to ship balls from the closest location to the customer for faster turn around but this doesn't always happen and something we have to ship from the west coast to get the customer in the east the correct specs.  We are trying to do what is most fair and what is best for all of our customers.

As I said before, nothing is set in stone, and this is only a trial.
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Bill
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Bill, don't take this thread the wrong way. Back when I started it..I was just curious as to why the prices went up. Then we figured out that the shipping was included in the price. It was not meant as bad feedback for you and Chris. I have bought things from your site many times and have been Very satisfied each time. Everything I have to say about your site and customer service is 100% A+.

However, in my honest opinion, I like the way it was before and you could put the items in your cart and get a shipping quote based on your zip. Reason being that most time I don't just buy 1 item. I buy several things at the same time to save money on shipping. Say I bought a ball and the shipping was $15 and then I wanted to buy some scotchbrite,inserts, and grease pencils with the same order. It would only add a couple bucks for shipping b/c the other items do not take up much space and don't weigh very much. The new way w/ shipping added to each items price, it would end up making the shipping charge ridiculous. This is just my take on it and I like it better with exact shipping.

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BuddiesProShopcom - Bill

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Re: Anyone else notice Buddies went up $$??
« Reply #26 on: May 30, 2006, 01:17:52 PM »
I have spoken with the higher power here at Buddies, and we would like to offer a coupon to all of our BallReviews.com forum members.  Please enter BR5Off in the coupon code box of the website to receive $5.00 off your order.  This offer will be good through 6/30/06.
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Troyboy

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Re: Anyone else notice Buddies went up $$??
« Reply #27 on: May 30, 2006, 01:27:01 PM »
WOW thanks a ton Bill,
You guys continue to just kill the competition.  Keep it up, hopefully i can get my order together with in the month.
Troy
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legend4life95

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Re: Anyone else notice Buddies went up $$??
« Reply #28 on: May 30, 2006, 01:51:52 PM »
quote:
I have spoken with the higher power here at Buddies, and we would like to offer a coupon to all of our BallReviews.com forum members.  Please enter BR5Off in the coupon code box of the website to receive $5.00 off your order.  This offer will be good through 6/30/06.
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Bill
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Bill would you like to touch on my explanation of why the shipping calculator would be better? I like the $5 off coupon, but I would rather see the shipping go back to the old way. It will save us customers alot more in the long run.

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BuddiesProShopcom - Bill

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Re: Anyone else notice Buddies went up $$??
« Reply #29 on: May 30, 2006, 02:00:44 PM »
this is a trial.  Nothing is set in stone.  We have a lot more positive feedback on shipping included than negative.  We are looking at other industries and all options available to serve our customers best.  There is positive and negatives to each way of method.
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Ramtart

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Re: Anyone else notice Buddies went up $$??
« Reply #30 on: May 30, 2006, 02:06:33 PM »
Great input from both sides of the coin.

I have ordered from Buddies twice. I ordered from them yesterday and Chris helped me out on the Phone, because I had a question about a coupon I received from the TAT Megabucks last February.

The first time I ordered, there was an error. I was frustrated at first, because I was getting mixed signals from certain replies regarding shipping dates. They made it right after a few email attempts. In the end I was satisfied by the outcome.

In the end, it is "Our Choice," whether or not to make the decision to buy. If we think shipping is too much, then I would look elsewhere. Buddies, good luck with this Trial Shipping thing whether you decide to go on with it, tweak it, or go back to the old way.

Best Regards from a customer of yours,
Ram
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Edited on 5/30/2006 2:05 PM