Well, tonight I received my AMF Radar, Orbit Xtreme, and my Ebonite rasp.
My order came in 2 seperate boxes. One was the normal sized double-boxed bowling ball box (9x9x9), and the other was slightly bigger box (9.5 x 11 x 11). They had e-mailed me and told me there would be two packages. I figured with the rasp, that would necessitate extra packaging.
Upon opening the larger box, I found my Orbit Xtreme, and nothing else.
After opening my Radar, I found the rasp shoved in the box.
Taking out the Radar, I noticed the plastic bag was torn up in several areas. I was not happy to find that good portion of the ball is scratched (it covers about an 8 x 8 inch area). Some of the scratches are as deep as the engraving on the ball!
I know it's only a bowling ball, but all of the scratches are are to the left of the pin and CG, so that will end up in my track area.
I don't know if a resurface would remove all of the scratches. Having to pay $50 to get this thing drilled, I don't think I should have to pay another $20-30 for a resurface from the pro shop.
I just don't understand why they decided to put the rasp in the box with the ball, and not in the larger box. The "bag" for the rasp is a flimsy piece of plastic, and we all know that UPS is not gentle when handling packages.
I just order 2 more balls and a wrist support today - I hope they don't try to shove the wrist support in the box with the ball.
Pics are here -
http://new.photos.yahoo.com/qstick777/album/576460762356648543I'm in the process of reporting the damage, and from what I've heard, I don't expect any problems. They ask that you submit pictures of the damage. I'm just a little disappointed that I'll have to wait another week. I got a ball with good specs (3 oz top and 3.5-4" pin), so I hope that the replacement is just as good.
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