Yes we did raise the rates on shipping from the flate $10 rate. That happened about a year ago. This was because we were getting hammered on orders outside our area. Now all shipping is based out of CT using UPS system. So we do not set the prices for shipping these are set by UPS. Somehow changing the pricing has not stopped business but helped it increase greatly. Because now when you buy multiple items it is not $10 per item, it may work out to a lot less depending on where you live. The new site is great because all you need to do is put the items into the shopping cart and then click "enter location" next to shipping in the cart and the site will tell you how much shipping wil be.
Also, we have learned one big thing in this business and being on the NET. You can't make everyone happy. But we try.
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Thanks
Bill
BuddiesProShop.com
"The Place All Bowlers Shop"