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Author Topic: Warning for Buddies---Problem solved by buddies!  (Read 2380 times)

Matt Fortney

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Warning for Buddies---Problem solved by buddies!
« on: November 01, 2005, 06:15:28 AM »
Just ordered a pair of Women's Dexter SST 4 plus' from them, and when i got them, they've got an ugly brown ring around the raised D on the side of the shoe. knowing how good buddies customer service is, i called them to get it straightened out. all he said was "that's dexter that's not us." he even called and checked the warehouse and he said that every pair were like that. i then called dexter and they said no way! they're definitely not supposed to be like that, and buddies should be giving me a refund. so, i guess if you're looking for a pair of women's sst4 plus's, stay away from buddies. bowling.com has non-defective pairs. don't plan on using buddies in the future, very dissapointed.

Edited on 11/1/2005 5:00 PM
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BuddiesProShopcom-Chris

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Re: Warning for Buddies---Problem solved by buddies!
« Reply #16 on: November 09, 2005, 10:23:13 PM »
I can tell you that I went to one distributor on Saturday and pulled his shoes for him and showed him the spot he is speaking of. There was even a Dexter rep there and he was like clueless to what I was showing him. He just said he didn't know why. My question was why were they sent like this.

To top it off I went to another distributor today. Took the owner out and pulled a pair off his shelf. Showed him the wonderful picture on the outside of the box in which the letter "D" is perfectly white. I then opened the box and the brown spot was over 2 inches in circumference. Needless to say he was pissed. We pulled each box of the shelf and they all had that spot on them, some much more visible then others. So this actually makes three distributors total that we know of that have horrible craftsmanship from Dexter, but yet they deny it if you call them. I will say that this shoe has been removed from our site. Whoever has good ones must have gotten the only few because all 100 we have seen are no good. Some are hard to see but yet visible, others are so visible it makes you wonder how they ever left the factory.

Also, your credit has been entered. Sorry again for the hassle. I guess if these shoes would have sold more we would have known of this problem. And Dexter obviously does not seem to care because the sales rep would not even pull them off the shelf at the distributor's we were both at.

Edited on 11/9/2005 11:27 PM
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agroves

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Re: Warning for Buddies---Problem solved by buddies!
« Reply #17 on: November 10, 2005, 02:45:11 AM »
Thats why I have ABS!

Andrew
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FUFU

Formerly known as agroves....

Join us @ www.bowlingballexchange.com
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Matt Fortney

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Re: Warning for Buddies---Problem solved by buddies!
« Reply #18 on: November 10, 2005, 06:23:43 AM »
did get my money back, that's all i'm worried about. i won't hessitate to deal with buddies again becuase of the way they came through, it was just upsetting that buddies didn't know anything, dexter didn't know anything, i felt like i got screwed.

and btw-we would have gotten my wife abs's, cuz that's what i have and i love them, but the only women's pair they have is ugly. her feet ain't big enough to wear any available men's size either. oh well, search continues.
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LuckyLefty

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Re: Warning for Buddies---Problem solved by buddies!
« Reply #19 on: November 10, 2005, 06:40:35 AM »
I have always been dealt with extremely fairly by buddies and had every problem resolved...and sometimes thought too fairly.

REgards,

Luckylefty
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Proud owner of a 140 first game average this year!  Don't bowl me the second two games though!  (two warm up balls in league..thanks proprietors)
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It takes Courage to have Faith, and Faith to have Courage.

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adman

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Re: Warning for Buddies---Problem solved by buddies!
« Reply #20 on: November 10, 2005, 06:46:31 AM »
I'll second that.
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BuddiesProShopcom-Chris

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Re: Warning for Buddies---Problem solved by buddies!
« Reply #21 on: November 10, 2005, 08:26:26 AM »
Themezz before you chime maybe you should know the facts. There was a trade show here in the East on Saturday and it was at the distributors warehouse. Also at least 3 of the distributors I deal with are in on Saturdays if I need to go there or want to call in orders. One is even in on Sundays when I call in. I love that place because they work 7 days a week like we do.
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rotomike

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Re: Warning for Buddies---Problem solved by buddies!
« Reply #22 on: November 10, 2005, 08:44:44 AM »
Hello,

I work at one of the largest stand alones in the country (Sports Plus / Carmen Don in Alexandria, VA) most if not all of our distributors are available on Saturdays and one on Sundays as well.



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Mike Sinek
Roto Grip Advisory Staff
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Mike Sinek
Roto Grip / Storm Staff Manager
Kingdom member for life
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