Hello all. I usually get to say something good about someone when I post in the feedback sections. But alas, not this time. My wife decided to be nice and order me a Lane #1 6-ball roller from Luxor Bowling Supplies. She got a good price on it shipped and was supposed to have it before my birthday on March 14. She ordered it on March 2. It is now May 30 and we have still not recieved the bag. It was sent by DHL and they do not leave packages at the door. It was sent back to him on the March 20 and he was supposed to send it back out again when he recieved it. Another week goes by and we still haven't heard anything from DHL to come get it from the warehouse. He then says he has a trace on it. 2 more weeks go by and we have not heard anything from him or DHL. My wife calls him today to request a refund. He answers the phone, she says her name, there is a long pause on the other end and he says they are not there. He has been the only one to answer the phone and she has talked to him on numerous occasions and recognized his voice. The wife is not happy and I am not happy. 3 months is too long for a bowling bag that he had in stock. If this would have been one of the other suppliers that I deal with, they would have next dayed the delivery after the first failed attempt to deliver. I have to say that I will not be doing any business with Luxor Bowling Supplies ever again.
Thanks for reading this.
Mike
***UPDATE***
I would like to update everyone on the status of my post. I have been in contact with Bill and we are getting things resolved. He has had serious health problems and has been unable to respond to our attempts at getting ahold of him. I am currently getting the bag in question and when I recieve it, I will remove this post and post an updated review for this transaction. Thank you for all of the replies to this post and for the help. If you still have issues with Luxor Bowling Supplies, then you will have to open your own threads and post them.
Thanks,
Mike
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That which does not kill us strengthens us.
So do not meddle in the affairs of Dragons, for you are crunchy and taste good with ketchup!
Edited on 5/30/2007 4:49 PM
Edited on 7/5/2007 12:12 PM
Edited on 7/5/2007 12:17 PM