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Author Topic: All Star Bowling - Bad Experience  (Read 1760 times)

Erocku

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All Star Bowling - Bad Experience
« on: October 02, 2007, 03:22:41 AM »
I ordered a couple balls and a towel back in June. I received the balls, but no towel. It took me a few weeks to get a response from ASB. They said that they didn't have the towel in stock and if I wanted another one or a refund. I said just refund me for the towel. I never heard a response back for a while. I got a hold of Lane and he started looking into it when I got a response from Joe saying that they'd send the towel with a refund in the package. It's now October with no towel and no refund.
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buzzaussie299

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Re: All Star Bowling - Bad Experience
« Reply #1 on: October 05, 2007, 01:34:04 AM »
LANE SEEMS TO BE THE GOTO MAN,,,,,,,,,MESSAGE HIM DIRECT HERE OR JOE DIRECT...THEY SHOULD SORT IT OUT FOR YOU...GOOD LUCK WITH IT
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gforce
hrg
uranium solid
enriched uranium
bullit
pearl cherry bomb
solid cobalt bomb
carbide plus
pearl cobalt bomb
clear diamond
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Erocku

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Re: All Star Bowling - Bad Experience
« Reply #2 on: October 05, 2007, 10:27:42 AM »
Yeah, Lane actually does respond most of the time when I PM him, however, no action is taken. Here's the PM list.

quote:
quote:Hey Lane, you're the only one who I ever get responses from. I have not heard from Joe or seen a package. This is getting outrageous.

JOE EMAILS ME TELLING ME HE'LL SEND OUT THE TOWEL WITH A REFUND

quote:I will not be returning until next week, I have sent this to Joe, as he is/was supposed to have sent this out to you.
Lane

quote:It's been almost two weeks since I've heard from you last. I still have yet to see a towel? When can I expect it?

I SENT THE ORDER INFO AGAIN

quote:Can you send me your order information? I am going to send you out the towel and reimburse you the cost (so it ends up being free of charge).

Thanks,
Lane

quote:I had sent you my order info. Did you get it?

I SENT THE ORDER INFO

quote:Hi, Can you tell me what towel it was you wanted? And, would you happen to have an order number, as it would help me track down the issue.
I want to ensure this issue is resolved for you, immediately.

Thanks,
Lane

quote:I have sent several emails, I got one reply, and then nothing after that. I ordered a couple balls and a powerhouse microfiber towel. I got the balls, but no towel. On the one email reply I received, ya'll said that you didn't have the towel in stock and asked if I wanted another towel or a refund. I said refund and have yet to receive a refund or a towel. Please send me the towel I ordered, or a refund. I made the purchase late June. Let me know something. Thanks.

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Bowler_81

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Re: All Star Bowling - Bad Experience
« Reply #3 on: October 05, 2007, 10:52:36 AM »
Yeah, I'm still waiting for my grips that I ordered on 9/4/07 from Allstar!
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In Storm We Trust!

buzzaussie299

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Re: All Star Bowling - Bad Experience
« Reply #4 on: October 05, 2007, 03:34:31 PM »
WELL MY APOLAGIES I THOUGHT THINGS WERE ON THEIR WAY UP,,,
--------------------
gforce
hrg
uranium solid
enriched uranium
bullit
pearl cherry bomb
solid cobalt bomb
carbide plus
pearl cobalt bomb
clear diamond
golden nugget
h20

allstarbowling-lane

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Re: All Star Bowling - Bad Experience
« Reply #5 on: October 08, 2007, 10:53:01 AM »
Message sent in regards to this issue.

Lane

JOE FALCO

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Re: All Star Bowling - Bad Experience
« Reply #6 on: October 08, 2007, 10:56:42 AM »
Hey LANE .. as long as we have your attention .. why don't you update the latest RAFFLE!
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allstarbowling-lane

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Re: All Star Bowling - Bad Experience
« Reply #7 on: October 08, 2007, 10:56:59 AM »
Bowler_81,

You were refunded and the grips were sent out to you.

What else should be do to handle this issue for you. We realize you did not receive the product in a timely manner and did this to show our appreciation and regret with the order.

Lane

allstarbowling-lane

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Re: All Star Bowling - Bad Experience
« Reply #8 on: October 08, 2007, 11:19:36 AM »
Erocku,

We need you to call us.

Thanks,
Lane

buzzaussie299

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Re: All Star Bowling - Bad Experience
« Reply #9 on: October 09, 2007, 04:43:43 AM »
THANKS LANE,,KEEP UP THE GOOD WORK,,SOUNDS LIKE YOU GUYS ARE WORKING THRU THE GLITCHES
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gforce
hrg
uranium solid
enriched uranium
bullit
pearl cherry bomb
solid cobalt bomb
carbide plus
pearl cobalt bomb
clear diamond
golden nugget
h20

witesoxwoz22

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Re: All Star Bowling - Bad Experience
« Reply #10 on: October 09, 2007, 08:55:25 PM »
How about my inserts?
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- woz

witesoxwoz22

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Re: All Star Bowling - Bad Experience
« Reply #11 on: October 12, 2007, 02:03:07 PM »
Since its impossible to receive any feedback from them, should I just refute this through paypal?
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- woz