BallReviews

Equipment Boards => Radical => Topic started by: TonyinPortland on February 13, 2015, 09:43:30 AM

Title: Radical Double Tote Defective
Post by: TonyinPortland on February 13, 2015, 09:43:30 AM

One of the 2 Radical Double Totes I purchased in August, where the should strap attaches to the bag, it ripped.  It should be a simple repair, but in order to get the warranty fix, I have to pay to ship it across the country and if they say it is my fault, pay to ship it back.

I will try to get it fixed locally, but was wondering if anyone knows if I have any other recourse through Radical?

Title: Re: Radical Double Tote Defective
Post by: billdozer on February 13, 2015, 10:11:23 AM

If you're paying shipping I'd just get new ones. 

Title: Re: Radical Double Tote Defective
Post by: Steven on February 13, 2015, 10:46:42 AM

Where did you originally buy it from? If it was through your pro shop, they should facilitate repair/replacement without you having to do anything.

Title: Re: Radical Double Tote Defective
Post by: JohnP on February 13, 2015, 12:03:46 PM

If you decide to have it repaired locally try a shoe repair shop, I think they will have the equipment/supplies to repair it.  --  JohnP

Title: Re: Radical Double Tote Defective
Post by: TonyinPortland on February 14, 2015, 11:18:34 AM

I am going to try the shoe repair next week.  Thanks!