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Author Topic: allstartbowlingjoe?!?!?  (Read 3727 times)

VBP-Dustin

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allstartbowlingjoe?!?!?
« on: May 24, 2007, 05:46:55 AM »
i messaged him a couple of days ago for an action attack with no response and wondering if anyone else is going through the same thing?  I also checked ebay and in the past month alot of people saying they werent gettng the pin and top described.  Ive done deals in the past with him and the last one was a little shakey wondeirng if hes still got a good rep?

 

kspept

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Re: allstartbowlingjoe?!?!?
« Reply #1 on: May 24, 2007, 03:09:42 PM »
All of my recent experiences with him have been as good as the earlier times I dealt with him.  I've noticed sometimes I have to send him a PM twice, but it's understandable, as he seems very busy with his business.  I monitor the feedback forums frequently and have not seen anyone post negative feedback for him.  And he has been perfect with pins and top weight I have requested.  If I were you, I would try resending your message and giving him about 24 more hours.  I hope this helps, take care, -Kyle

Charles

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Re: allstartbowlingjoe?!?!?
« Reply #2 on: May 26, 2007, 09:57:16 AM »
I messaged and emailed Joe back on 5/20 and he replied to the message on 5/21 and said he would respond to my email. I have not received any response and the last 2 messages I sent him went unread/unresponded to this far. I used to really reference people to Joe but I began seeing more and more of this in complaints by other users. Joe is a great guy, I just think he is understaffed and has grown too fast. However, that is still no excuse for bad communication or customer service.

Edited on 5/26/2007 9:55 AM

rackattack

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Re: allstartbowlingjoe?!?!?
« Reply #3 on: May 26, 2007, 12:31:46 PM »
I emailed him to inquire if he had a particular ball he advertised here in stock.

His reply was "I might".

I went elsewhere with my money.

He's probably a great guy but we have differing business ethics.I would have actually checked my stock before replying to a customer.
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JOE FALCO

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Re: allstartbowlingjoe?!?!?
« Reply #4 on: May 26, 2007, 01:17:46 PM »
Last I spoke with Joe (IM) he was talking about needing leg surgury. He was holding off the knife till after he returned from RENO! His RENO trip is scheduled for mid June!

I've done MANY deals with Joe .. never had ONE PROBLEM!

I do believe he's having leg problems but I don't know HOW BAD it is or if that is the cause of situations being described!

I notice that he has NOT UPDATED his existing RAFFLE for a while .. I lean towards him having health problems .. wish you luck and hope Joe is OK!~

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RIP Thongprincess/Sawbones!

allstarbowling-Joe

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Re: allstartbowlingjoe?!?!?
« Reply #5 on: May 26, 2007, 03:25:44 PM »
Hello

Without being at the shop on a regular basis I wasnt sure if I had
the Action Attack in stock with specs.   We do have several in 15
but only 2 or 3 left in 14 and 16.   As for the leg yes I am having
surgery but I am doing ok with it.   I should be around on a regular
basis again starting on Tuesday.

Thanks again,
Joe

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Come visit us for all your bowling needs:
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Our E*Bay Auctions & Store For Your Viewing Pleasure:
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NOTE:

We are not responsible for typographical errors.  Errors
will be corrected.  Any error in price/description will not obligate
All Star Bowling to sell the item in error.

Charles

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Re: allstartbowlingjoe?!?!?
« Reply #6 on: May 26, 2007, 06:06:33 PM »
Glad Joe responded to help salvage his rep. Just wish he would respond to pm's and emails in the same manner.

VBP-Dustin

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Re: allstartbowlingjoe?!?!?
« Reply #7 on: May 26, 2007, 06:23:52 PM »
i understand people do have problems that we not understand but what really makes me upset is being told one thing and waiting and waiting then being lied to  I remember entering several of joe's raffles i would say somewhere around 20 or 25 well it took me a while to win needless to say i won and pm'd him for the ball i wante after getting the run around however in the raffle it states pin and top as your needs  well i didnt get the pin and top i wanted becuase he didnt have it in stock.  Sure its my fault for not pursuing the fact i wanted different specs but oh well.  Now i see his may special for an action attack i pm'd tuesday from the airprotin phoenix  asking if he could get me a certain pin and top and he did respond saying he had several in stock and to this day i havent got word if he does or doesn have the specs in stock.  I am currently bigging on a couple of ebay auctions from hom  and if these go sour i can say no matter how much the savings i will either go to buddies orto my local proshop.   sorry for my rant but this is getting out of control the same things as happened here with ike a couple of years ago if you cant live up to what you say then dont make excuses on why or why not something happened

shipper50

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Re: allstartbowlingjoe?!?!?
« Reply #8 on: May 28, 2007, 08:23:43 AM »
I am going to post my latest experience with allstarbowling-joe since I think its a good thing to know the good and bad.

I sent Joe a board message on 5-21 about some Legends cleaner he had on Ebay. The message has not been read in over 7 days.

I went ahead and used the buy it now on Ebay to buy the 32oz cleaner and some 20 Vise inserts. I read in his listing where I would get free shipping on multiply items. I asked for a invoice on 5-24 the day I bought. I have sent him 3 Ebay messages and he has still failed to respond on Ebay or here.

I have not had this experience with anyone on Ebay before and I pay for my stuff within hours after buying it. But not this time?

Shipper

VBP-Dustin

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Re: allstartbowlingjoe?!?!?
« Reply #9 on: May 28, 2007, 09:39:15 AM »
im not saying hes not busy or has alot going on but what i am saying is that if you cant handle the work load dont  post over 300 ebay auctions a week or post speccials on ball reviews and when they inquire dont ignore them.  keep this fact in the back otu your mind  90% of all new businesses fail within the first 5 years becuase of this exact reason they grow to fast and cant provide the service needed

allstarbowling-Joe

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Re: allstartbowlingjoe?!?!?
« Reply #10 on: May 29, 2007, 08:29:24 AM »
Howdy

Yes I have been slow within the last two weeks answering emails.  Most of
that is directly related to not working a full schedule due to my leg and
other non-bowling related things here at home.   Working thru all the PMs
now and other questions and concerns.   I will be working as much as
possible until the 20th of June when I am having surgery on the leg to
correct the problems I have been having.    Anyheck, Please feel free
to PM me with any questions/problems or call me on my personal cell
at 440.463.7184.    

Thanks again,
Joe

--------------------
Come visit us for all your bowling needs:
http://www.allstarbowling.com

The lowest prices and best service... ALL the time!!

Our E*Bay Auctions & Store For Your Viewing Pleasure:
http://stores.ebay.com/AllStarBowling

NOTE:

We are not responsible for typographical errors.  Errors
will be corrected.  Any error in price/description will not obligate
All Star Bowling to sell the item in error.

holysnapper

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Re: allstartbowlingjoe?!?!?
« Reply #11 on: May 30, 2007, 07:18:03 PM »
i just want to add that Joe is a great seller and does his best to please all his customers...no doubt he is super busy and seems like hes always traveling therefore communication takes a few days but he still comes through...thanks joe for all ur help...
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JOE FALCO

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Re: allstartbowlingjoe?!?!?
« Reply #12 on: May 30, 2007, 07:24:48 PM »
HOLY ... Like your signature .. fits me perfectly!
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Hit them light and watch them fight
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RIP Thongprincess/Sawbones!

VBP-Dustin

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Re: allstartbowlingjoe?!?!?
« Reply #13 on: May 31, 2007, 10:20:58 PM »
update on joe i did recieve my ball from ebay and talked to him about my action attack.  I was happy to see come through and promptly ship my ball but i asked joe to email me if he didnt have a 1-2 inch pin and 3 top    well the ball showed up with a 2-3 pin and 3 top  i know you guys dont think 1 inch is that big of a deal but when you want to drill a ball a specific way and now the pin is longer than what you need you get a little upset  since the auction says  "1-4 inch pin per your needs"   so you ask for a 1-2 pin and if he didnt have it to email me and let me know what he had.  No matter how good the prices i think i will stick to my proshop   sorry joe but given many chances 1 or 2 times can happen but 3 now is where i draw the line

jtmouse

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Re: allstartbowlingjoe?!?!?
« Reply #14 on: May 31, 2007, 10:27:13 PM »
Call proshop is teh best way to reach him, he is a great seller.