I recently ordered some of the ZAPP IT ball products and I have to say their customer service is awesome. Woody Woodcock is the owner and he gave me a call before he shipped my order to let me know it was going out and that he put in a few samples of some of their other products, and a few more samples of the cleaner to give out to my friends.
I was intrigued with the ZAPP IT products because they have many products that are approved for anytime use by the USBC. Not only cleaners, but they have a product called Distance that will add length to the ball and help it get down the lane for when the heads really get dry. They also have a product called Insta-Grip that will help the ball have better contact with the lane on really oily lanes.
I called Woody after I received the products to get some more information about them and he was just awesome. The number goes right to his cell phone and he said to call him anytime if I had any questions or problems. I know this sounds like a commercial for them, but I love companies like this and this type of customer service goes a long way in my book. I haven't even tried the products yet but I am hoping they are as good as their customer service.
I will report back on how the products work. If anyone has used these products, let me know what you have found with them.