Hey the TKK shill is back!

I would not have to drill a new ball if Motiv wouldn't have messed up in the first place, This was not my choice to have the ball replaced. Ball is being replaced because of a Motiv screw up.

So I do agree that the bowling company in normal course of business is NOT responsible for drilling. ZERO. But when their error caused me to replace a ball in my arsenal that I had no control or say over, then it does become their responsibility. I purchased the ball in full faith that the ball met all rules and regulations set forth by the USBC. The ball didn't. Motiv sold a faulty product.

Oh, I voted for Trump last night.

3835,

Shill- an accomplice of a hawker, gambler, or swindler who acts as an enthusiastic customer to entice or encourage others.

Not quite seeing how that ties in here. But anyway. You are responsible for the holes in the ball. Read the box. If you do not like it, then don't buy another Motiv product. YOU will not affect their bottom line. Just like I haven't affected the bottom line of Brunswick by not buying after moving to Mexico (but there stuff is extremely tempting on clearance through distributors).

If you can't pay for a mistake, you are in the wrong business.

In the stock brokerage world, if a company drops below a reserve threshhold, a threshhold put in place to ensure against losses such as lawsuits...you are closed down. I have seen it twice personally.

So what someone is saying because Motiv doesn't have the money to fix a mistake, hey let's allow them to continue to operate just because? Thats total BS....that is the same theory that says hey, because the ball was CLOSE to specs, let's not make it illegal. What is right is right and what is wrong is wrong. Period.

So GM makes a faulty car part that causes millions in damages...kills people. But because GM doesn't have enough money to cover the losses between lawsuits and replacements, we shouldn't ask for what is right (making the consumer whole for a corporate mistake?)?

Really?

If Motiv can't stay in business because of the issue, that's Motiv's fault. Company should have had better testing on the line to ensure the product met all USBC regulations. if they did test, somewhere the company would have to know that some of the balls being produced were not meeting regulations.

So what if it comes out that Motiv KNEW and continued to produce and sell the ball? Still ok to sell the ball and make consumers pay for Motiv's profit?

Now this? Where has anyone said that they do not have the money to fix the issue? They are fixing the issue. You just want more... This has nothing to do with stocks, GM, or faulty parts. This comes down to you wanting free drilling. I say they give you 2 dollars for you inserts and 5 dollars for your slug. Would you accept that?

Way to step up Mr Helton. I don't agree that you should absorb the cost of grips/slugs because of Motiv's fault, but if you are willing to, I am sure not going to tell you how to run your business.

Yep, there are many dirt bag PSOs out there today.

Weren't you a former driller, 3835? I think I've seen you post that between your 2 names. Would you give free drilling? If so, then don't complain about Motiv not paying for it. If not, I guess you are a former dirt bag PSO...

I did read the box. Box says USBC approved because it meets ALL USBC regulations. Ball was found to not meet said regulations as advertised on box. Ball was supposed to meet USBC specs before I put holes in the ball. Ball did not.

Ok, so get Motiv for false or misleading advertisement? I drilled the ball based on assurance from the company the ball was approved for all sanctioned competition. Period. Why would I want a ball in my arsenal that when I go to league/state/nationals I could not use? Thus, if I knew going in the ball would not be USBC certified, I would not have purchased the product.

But the ball was legal when you bought it. I assume you purchased it before 3/15/2016. Anything before that date, legal. Go ahead and sue over less than 50 bucks and find out why you are what's wrong with America.

Thanks. I have been in the business for 18 years and never ask for freebies or compensation from my sources. To many bowlers expect handouts and compensation. I have created great rapport in this business and when I get in a bind, I have always been taken care of properly. I am covering all balls purchased through me. Now balls purchased online or elsewhere (which is zero in this case) the customer would be responsible for all redrilling cost as the cost of doing business online. I know some shops charge for grips/slugs on a ball purchased through them and cracks. I cover that also when purchased through me. It is very minimal when I have less than 1% of the balls I sell returned due to cracks. The benefits of doing business this way far out way an unhappy customer.

Quote from: WOWZERS on March 16, 2016, 10:31:35 AM

Way to step up Mr Helton. I don't agree that you should absorb the cost of grips/slugs because of Motiv's fault, but if you are willing to, I am sure not going to tell you how to run your business.

Yep, there are many dirt bag PSOs out there today.

3835/Wowzers is one of those bowlers wanting handouts, clearly.

Nice one TKK.

I don't need a handout. But go ahead and resort to personal attacks rather than the subject at hand. Motiv advertised a ball that met USBC specs, and eventually the ball was found to not meet said specs. Ball didn't come with holes in it, I put them there after I had the guarantee or whatever you call the USBC stamp on the box and the ball says a customer is getting for the ball to meet USBC specs.

I only want Motiv to replace drilling. Period. Not a penny more, not pay an extra whatever, but I cannot use the replacement ball without it getting drilled. There would be no need for a replacement ball if Motiv would have produced the ball as expected and tested by the USBC.

Consumer had no hand in this and the issue occurred prior to any consumer interaction.

I don't normally post but you thinking the company should pay drilling fees is rather idiotic.

If you get a ball and you put holes in it but due to some factors out of your control the said ball cracks what happens? Company replaces the ball and that is it, they don't pay for your drilling that is on you.

I personally was unfortunate enough to buy a Jackal exactly one week ago today. Lucky for me I didn't drill it yet but even if I had I wouldn't expect anyone to pay for my drilling.

Everyone is entitled to an opinion. Why should a consumer pay for the use of a faulty product? We were mislead into thinking the ball met regulations before we put holes in it.

As for a ball that cracks, we now have many variables in play. Did the ball sit overnight in freezing temps after drilling? How about where was the pin in relation to the drilled holes? Did the ball bake for too long at a very high temp? Did the driller use bad drill bits? Did the driller drill too fast, building heat around the cover and cause the cover to be brittle? Was it a manufacturing defect?

We don't know as it could be any of those issues...or anything else (simple wear and tear from being throw down a wood lane for 60 feet, impacting pins that weight 3 + pounds each, hitting a machine, and being rolled back down the lane to do it all again?

However in this case, the ball was out of spec before it was in the consumer's hands. Not caused by use, or a bad PSO, or bad manufacturing, or lots of use....this was 100% Motiv's fault on manufacturing a product out of spec.

Remark...

Just because it is the same core shape does not mean it is different densities. How do we know that the cores have the same densities?

Hey TKK

So I should use more of my money on a product that was advertised as one thing, is not, and I should put MORE money in to help the company that caused the problem to fix the problem?

Take that theory to any other sport/business. So you work in a shop or own one, right? So you order product XYZ that is certified for X use. You get the product, use it, and find out later the product is not certified because it does not meet regulations, regulations the company said it met (including on the box and on the product itself, plus the company's website). So you should have to pay something to get the product replaced that you thought met certain standards but didn't?

I think you should take the replacement ball you get from Motiv and sell it, that way you won't loose on drilling twice and you can break even..

Not a bad idea...actually I will get 2 replacement balls, one for the Jackal and one for the Carnage.

Problem is everyone is satisfied with a company that is not fully standing up for the issue it caused because the company is sending out a replacement ball for the out of spec products.

So...if criminals only had to pay for the crime...let's go to work tomorrow, rob a bank, embezzle from your employer, etc. Get caught, serve jail time, but because we should be satisfied with serving jail time, no repaying the money you stole because it is okay to just do part of what is right instead of making the business whole, or in this case, the consumer that supported you.

WOW, thats really getting out there! Did Motiv rob your bank, they are now going to be compared to criminals? Everything is not always as cut and dried as you like to make out in the business world . Their are variables involved ( I think you used that in a earlier post) so Motiv has some "variables" to work thru. You either take what they give you or you chalk it up and move on, not every company can make a profit and most companies never intend to screw up, and I am sure a lot of them fill really bad that they have to have consumers pay for a service. It happens, now its up to you to do what is best for you. This thing is getting made out to be a lot bigger than it needs to be. SO I guess we will agree to disagree and move on.