jeff, i do business with bill smith's ams bowling supply in independence, missouri. bill runs one of the most successful pro shops in the metro kansas city area. although i don't live in independence i drive the 45 miles because i know it will be worth it. besides bowling at a high level( he's bowled the us open and shot 850+ several times ) he's drilled equipment for pba national champions, pba regional champions, pwba members, high roller winners, state record holders, etc. he's very professional with customers yet has a good sense humor and people like him. he gives me discounts as i'm a regular customer. what i probably appreciate the most is how he gets the oval on the thumbhole just right every time. he also puts up with me when it comes to changing the surface on the balls seemingly all the time. he charges $35 for drilling if you didn't buy the ball from him. there are some brands of bowling balls he doesn't keep in stock but he will get anything you want. i wouldn't think of buying a ball anywhere else due to his ability to drill it correctly and the discount i get. however, he'll be the first to admit he can't match internet prices. i usually get bags and shoes off the internet because the savings are great. he understands as my wife and i are civil servants and are not wealthy. if you are ever in the kansas city metro area stop by and see him.
