Erase,
I think you may have several issues you need to work out with ballcellar.
I base that on what you said (I know you are very angry right now and I Understand how you feel. I have felt that way many times before myself.) and on the fact that I have bought several balls from Ballcellar via Ebay and directly. He has never been less than thoughtful and considerate. He even rectified a problem I created when I accidentally asked for and paid for the wrong weight ball. He sent the correct one without a bad or nasty word or an arguement. If he was not a good dealer, this would surely have annoyed him and caused a nasty word or two.
Also I have to believe it is just not realistic to believe that a ball you buy via mail order will be guaranteed by the seller; they are just too many things that can happen to the ball once it is out of his hands to expect him to bear the brunt of it, especially at the low margins they make. Your driller can certainly as the manufacturer's rep when he visits about the ball's cracking. They all visit. I don't know if they keep track of which serisl number they sell to each pro shop or not.
I don't know of any internet or catalog seller who will do that for a ball. Maybe there are some I don't know about. One place does charge drilling insurance, although technically, that is not necessary because manufacturers do guarantee balls, BUT with a lot of exceptions.
Why not call Ballcellar or email him again and pursue this problem from a negotiation or compromise point of view?
No, I am not a personal friend of his.
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"Those who do not remember history are doomed to repeat it."
