Although I never bought bowling equipment off the Internet, I can say that Jeff Ripic is a very respectable businessman. I've known Jeff personally for several years, he's quite an outstanding gentleman as well as an excellent bowler.
Truth be told...everyone on this planet is entitled to their 2% of mistakes of one form or another, be it business, acadamia, and life in general. Two screwups out of 100 is a normal rate of dissatisfaction in customer service, however, it's up to great businesspeople to strive for excellence. We've made errors in our lives, it's up to us to make amends and move on.
Have you tried to contact Jeff and speak with him to resolve your issue before posting your dissatisfaction with his customer service skills to the cyberworld?
FB
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Happy Bowling!
Fran
FRAN BAX -
**Member of the Buffalo and New York State Bowling Association Halls of Fame
PS: Wanna Quit Smoking? Call 1-866-NYQUITS
Member, Dyno-Thane Amateur Advisory Staff
Edited on 3/13/2006 10:08 PM
Edited on 3/13/2006 10:09 PM