I think when buying balls online, I'm gonna have to start asking what company will be used first. If its fedex, no thanks!

First of all, I use nothing but UPS when I ship because there is a UPS Store here in town. The nearest Fedex ground/Home delivery terminal is about 1 hour away. Sure fedex may save you a couple dollars per package, but they screw up all the time. Out of the last 10 times I have received packages via fedex, at least 4 of those times they either lose my package or put it on the wrong truck and it ends up at the wrong terminal or they say the barcode is unreadable and it sits for a day or 2 before they replace it. I'm just tired of all their fvckups!! UPS does not have this many problems.

Right now I'm waiting on a ball from Ike that was shipped on 6/28/06 and it was scheduled to be delivered today 7/5/06. Thats already a long transit time. Now this morning I tracked it and it ended up going to Raleigh NC instead of Greenville NC. Raleigh is less than 45 minutes from me but my packages usually come from Geenville. I called fedex to see why it was in Raleigh. It was put on the wrong truck. I asked if I could just come pick it up and they tell me no. They are gonna put it back on another truck and pass right by my city and take it another hour on the other side of me to Greenville and then greenville will deliver it 2 days later. New delivery date will be 7/7/06.

Like I said, this is about the 4th time I have had problems with fedex out of the last 10 times. I have grown to hate them with a passion!

Has anyone else ever had this many problems with them?
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****Kids in the back seat cause accidents; accidents in the back seat cause kids.****

Edited on 7/6/2006 10:17 PM

I've never had a problem with fedex out about ten balls ive sent out or received btw
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www.bowlingballexchange.comMy ebay items

You all have probably read my Fed Ex rants over the past few months...  basically, I spent roughly $1500 in 2005 shipping through FedEx exclusively.  I think during that time period I had to file two or three claims on packages that were lost or damaged.  It was an inconvenience, but happens.  Next, I ship a package to Canada and FedEx neglects to charge the recipient the appropriate fees for customs and taxes.  They claim they attempted to collect money for the recipient, but were unable and therefore it was MY responsibility.  I called "customer dis-service" several times (which was a big loop as I was forwarded from one office to another) and it was like talking to a wall.  Besides being able to recite a "2-font sized" disclaimer in their shipping policy, they were totally useless.  I requested either the charges ($75 "customs" charge on my account from an $8 shipment) be waived or my account cancelled.  They wouldn't budge, so I cancelled my account and have been giving them the best advertisement possible...word of mouth.  Stay away from them.  I have been using UPS now for four months...

S^2
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"Chuck Norris doesn't say "who's your daddy", because he knows the answer."

-borrowed from ChuckNorrisFacts.com

There are exceptions to all rules. The vast majority of packages arrive on time from all the carriers. Everyone experiences issues. What separates FEDEX from everyone else is the fact that they track the packages and know where they are at all times. No other carrier does this. Sure if the lable comes off or the box is damaged (and I believe a 15 lbs ball inside a weak box might cause freguent damage). I have shipped many single balls from several carriers and have experienced these issues. But when I ship a 4 ball box, I have never experienced an issue with FEDEX. I once shipped a $1000 amp from a certified dealer using UPS overnight and it took 3 weeks and I had to drive to the truck 30 miles away because no one from UPS could find my address and I get mail everyday.




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